Google reviewers rate VICI Beauty and Spa 4.9 out of 5 based on 409 reviews, with the owner responding to 99% of feedback. Positive comments frequently highlight punctuality, friendly communication, and successful outcomes for hair cuts, color, and nail services. However, some low-star reviews criticize specific stylist errors regarding hair length and curling techniques, alongside descriptions of an unprofessional atmosphere.
Google rating: 4.9 out of 5 from 409 reviews (97% five-star).
Reviews on this page: 409 Google reviews (336 with written comments, 54 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 26, 2026.
Service: Nail Salon serving Youngstown, Ohio.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.9
★★★★★
409 reviews on Google
5★396
4★3
3★1
2★0
1★9
Reviews from Google, shown as published (original wording, unedited).
MW
McKaley Wallace7 reviews
★★★★★
Alexis did my nails!! She’s absolutely amazing and did such a great job!!
Price: $40–60
Services: Sculpted nails, Hairline waxing
Atmosphere: Relaxing, Modern, Cozy
Maintenance: Pristine
Response from the owner · 3 hours ago
Aww, thank you so much for your sweet words!
We’re so happy you love your nails! Alexis will be so excited to hear your kind feedback. Thank you for choosing us and for taking the time to share your experience.
We can’t wait to have you back in the salon for another visit! 😊
Alexis was amazing! She was very professional, friendly, and worked quickly! She warned me about anything I might feel and explained what she was doing. She took all of my ideas into account and designed beautiful nails!
Response from the owner · a day ago
Thank you so much for your kind review! We’re delighted to hear that Alexis made you feel comfortable and cared for throughout your visit. She takes great pride in listening to each guest’s ideas and creating beautiful nails tailored to their vision.
Your thoughtful feedback means so much to us, and we truly appreciate you choosing VICI Beauty and Spa. We look forward to welcoming you back soon! 🤩
Thank you so much for your continued support!
We love having you as part of the VICI family and truly appreciate you trusting us with your beauty needs. We’re so happy Lydia and Gabby have made your visits special.
We look forward to seeing you again soon! 🤩
Alexis did an amazing job on my natural pedicure! Left my nails smooth and shiny. Great experience and very relaxing, with the foot massage. Perfect! Would recommend.
Price: $1–20
Services: Polish removal, Nail repair
Atmosphere: Relaxing, Modern, Cozy
Maintenance: Pristine
Response from the owner · 6 days ago
Thank you so much for your kind words and recommendation!
We’re so happy to hear that Alexis made your natural pedicure such a relaxing and enjoyable experience. We love knowing you appreciated the attention to detail, beautiful natural finish, and soothing foot massage.
We look forward to welcoming you back to VICI Beauty and Spa soon! 🤩
Alexis did my nails and they turned out so cute and beautiful!! I definitely recomend her to have your nails done!! She is so talented!!!!❤️
Response from the owner · 6 days ago
Aww, thank you so much for this sweet review, Lindsey!
We’re so happy you love how your nails turned out! Alexis will be so excited to hear your kind words. She truly loves what she does, and it means so much to know you’re happy with your nails.
Thank you for recommending her and for choosing VICI Beauty and Spa!
We can’t wait to have you back in our chair soon! 🤩
Another fabulous haircut from Melina @ Vici in Boardman!! She is my GO TO for my naturally curly/wavy hair!! Love her range as a stylist!! My hair was at my elbows in length and she rocked this short cut for me! I have had so many compliments!! Thank you Melina!! I will definitely be back again and again!
On a side note she has also cut my daughter's hair (which is a way tighter curl pattern than mine and longer past shoulders) and it is so beautiful!!! She added just the perfect amount of layers to give her a beautiful shape and a rocker style cut! My 11 yr old has never been happier with her hair! She will only go to Melina!
Response from the owner · a week ago
Thank you so much for this wonderful review!
We love hearing how much you and your daughter enjoy your haircuts with Melina. Her passion for working with all curl patterns and creating styles that reflect each client’s personality is truly special. We’re so happy you both feel confident and love your hair!
Thank you for trusting Melina and for being part of the VICI family. We look forward to seeing you both again soon! 🤩
Natalia did my hair today, gave me exactly what I wanted, was extremely friendly and down to earth, I loved her entire vibe, she put so much love and detail into my hair and just transformed it bringing my confidence back, she made my hair bouncy and beautiful again. BOOK NATALIAA❤️
Thank you so much for this amazing review! 🤎
We are so happy Natalia gave you exactly what you wanted and helped bring your confidence back! There is nothing better than seeing someone leave VICI feeling beautiful, confident, and completely in love with their hair. Natalia puts so much heart, detail, and passion into her work, and we are so excited for you to experience that VICI magic! ✨
Thank you for trusting us with your hair and for being part of our VICI family.
And YES… BOOK NATALIA! 🤎✂️
Lydia does the best hair cuts and provides amazing customer service. she is so kind and always makes sure to put the needs of her clients first! i highly recommend her!
Price: $20–40
Services: Haircut
Atmosphere: Relaxing
Maintenance: Well-kept
Response from the owner · a week ago
Thank you so much for your kind words and recommendation! We’re so happy to hear that Lydia takes such wonderful care of her clients. She truly cares about making everyone feel comfortable, valued, and confident. We appreciate you being part of the VICI family! 🤎
Gia did NOT come to play. Never ever been more in love with a transformation. SHE IS AWESOME
Response from the owner · 2 weeks ago
Okay, THIS review!!
Gia is going to love this! We love seeing you this happy with your transformation! Gia truly has a passion for what she does, and there is nothing better than seeing her clients leave feeling this amazing.
Thank you for trusting her with your hair and for sharing the love, we can’t wait to see you again soon for your next appointment! 💗
