Victor Zavala Insurance Services, Inc. at a glance
Google reviewers rate Victor Zavala Insurance Services, Inc. 4.9 out of 5 based on 345 reviews. Customers frequently cite fair pricing, quick quotes, and helpful communication regarding auto, home, and business insurance policies. The agency is described as efficient and professional, with staff noted for resolving questions and finding affordable coverage options. The owner replies to 99% of reviews. Two one-star reviews simply state a lack of recommendation without providing specific details or patterns.
Google rating: 4.9 out of 5 from 345 reviews (97% five-star).
Reviews on this page: 345 Google reviews (210 with written comments, 2 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 24, 2026.
Service: Insurance Agent serving Los Angeles, California.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
345 reviews on Google
5★335
4★7
3★0
2★1
1★2
Reviews from Google, shown as published (original wording, unedited).
RG
Rudy GarciaLocal Guide · 15 reviews
★★★★★
Hands down the best insurance agency l have come across in Los Angeles. Karen went above and beyond to find the right fit for our car insurance, home insurance and business insurance. They are prompt to answer any questions, and their prices are fair considering how expensive life can get in Los Angeles. Definitely recommend them. They have earned our trust and business throughout for the past 10 years.
Response from the owner · 2 days ago
Thank you for your kind words and for trusting us for the past 10 years! We’re so glad Karen has gone above and beyond to help you find the right coverage. Your loyalty and recommendation mean so much to our entire team. We look forward to serving you for many more years!
Estoy muy satisfecho con el servicio que he recibido. El proceso fue sencillo, la atención es excelente y me ayudaron a encontrar una opción que se ajustara a mis necesidades. Agradezco la amabilidad, la paciencia y la disposición de Victor y todo su equipo de travajo, para responder mis preguntas. Sin duda, recomiendo esta compañía de seguros a quienes buscan un buen servicio y una experiencia agradable.
Response from the owner · a week ago
¡Muchas gracias por sus cinco estrellas, Sr. Guerra! Agradecemos su confianza en nuestra oficina de seguros. Es un gusto atenderle y ayudarle con sus necesidades de cobertura. Estamos a sus órdenes!
Thank you so much, Duvan! I truly appreciate your kind words and recommendation. It was a pleasure assisting you. Thank you for trusting me with your insurance needs! 😊
¡Muchas gracias, Duvan! Aprecio mucho sus amables palabras y su recomendación. Fue un placer poder asistirle. ¡Gracias por confiar en mí para sus necesidades de su seguro! 😊
My experience here was quick and easy. Karen was helpful and she made sure I left informed!
Response from the owner · 3 months ago
Thank you so much for your kind review! We’re glad to hear that your experience was quick, easy, and informative. Karen truly appreciates your feedback and is happy to know she was able to assist you and make sure you left with the information you needed. We appreciate your trust and support!
Best rate, saved me money, fair pricing. Was helped by Tatiana Best insurance office in they Town.
Response from the owner · 5 months ago
Thank you so much for your kind words! We’re glad to hear you found our rates fair and that we could help you save money—that’s always our goal. Tatiana will be especially happy to know she made a positive impact on your experience. We truly appreciate your trust and look forward to continuing to serve you!
Doy la calificación porque Fui atendida por Tatiana y su servicio me pareció muy profesional y amable 😊 los recomiendo
Response from the owner · 6 months ago
¡Muchísimas gracias por tu comentario! 😊
Nos alegra saber que Tatiana te brindó un servicio profesional y amable. Siempre nos esforzamos por ofrecer la mejor atención posible, y comentarios como el tuyo nos motivan a seguir mejorando.
¡Esperamos poder atenderte nuevamente pronto!
This was my first time coming in with my father and we were Recommended Karen by my uncle who has been doing services here for years, as a young adult maneuvering my way into adulthood I decided to go here and get more information on insurance. For many young adults, my age, it may be difficult or overall challenging to find Reliable resources besides going on the Internet. And now a days we can never fully convene on the internet. Karen was more than accommodating and overall truly just an amazing consultant to have. She will always give you options and if you are on a budget, she will help you with that budget. Her expertise is incredible and I definitely recommend for everyone especially young adults to come to this office for reliable resources and knowledgeable consultations. Not only was she very great at assisting us and finding a new insurance company overall, she she truly does want best for her clients and that is something rare to find nowadays.
Response from the owner · 7 months ago
Thank you so much for your kind words and for trusting us during such an important step. We’re glad Karen was able to guide you and help you find options that fit your needs and budget. Your recommendation truly means a lot, and we’re always here if you need anything!
