Waste management service · Elizabeth, NJ · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%100+26.1Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 71 hauling servicesiPosition by Experts Score among all companies we track in this category. · better than 71%
5.0★★★★★344 Google reviews · 23 photos
100%five-star reviews
4.94★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Victory Junk Removal LLC five stars based on 344 reviews, highlighting professional service, punctuality, and transparent pricing for tasks like estate cleanouts and furniture hauling. Customers frequently note the team’s friendliness, efficiency, and thorough cleanup after removal. A recurring criticism involves the company’s refusal to provide quotes via email, which led some potential clients to seek other services despite positive feedback on the actual work performed.
Google rating: 5.0 out of 5 from 344 reviews (100% five-star).
Reviews on this page: 344 Google reviews (325 with written comments, 21 with photos).
Owner responses: the business replied to 12% of reviews.
Most recent review: October 28, 2026.
Service: Hauling Service serving Elizabeth, New Jersey.
Data from Google, last updated October 29, 2026.
Score profile vs other hauling services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: satisfaction.
Victory Junk Removal LLCHauling Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Victory Junk Removal LLC: 99/100 on this factor. Category median: 97.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Victory Junk Removal LLC: 100/100 on this factor. Category median: 98.A
100
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Victory Junk Removal LLC: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Victory Junk Removal LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Victory Junk Removal LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
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Bar = this company · dark tick = category median.
Star ratings
344 Google reviews we collected
5.0of 5
5 stars343100%
4 stars00%
3 stars10%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 325 written reviews
99%praise
Praise95699%
Complaints51%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price563%
Reasonable338%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude22123%
Speed & response20321%
Would recommend18319%
Price & value16117%
Quality & results11212%
Communication475%
Honesty & trust344%
What customers talk about
We read 325 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They provided fast, reliable, and professional junk removal services.”
“He was reliable, responsive, efficient, and a pleasure to work with from beginning to end.”
“I highly recommend Chris and his team to anyone looking for dependable junk removal services.”
“I seriously cannot recommend this company more strongly after our wonderful experience.”
“They gave a very fair, upfront estimate, worked quickly, carefully and efficiently, and even swept up the area completely after hauling away all the h…”
“Chris and his team did an amazing job cleaning out an old storage barn and large shed.”
“…ady an endorsement, but let me add that on every occasion that they communicated effectively and promptly, provided us with confirmed estimates based…”
“They were very communicative from start to finish, transparent about pricing, and did an excellent job.”
People customers mention
Chris89 reviews
Julia14 reviews
Johnny11 reviews
Mike10 reviews
Marvin8 reviews
Jim4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Victory Junk Removal LLC for 8 kinds of job. Pick one to see what they paid and said.
YYahaira2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 12 hours ago★★★★★
Chris and his team were absolutely fantastic! They provided fast, reliable, and professional junk removal services. The entire process was smooth, efficient, and hassle-free. It’s refreshing to work with a team that values great customer service and gets the job done right. I highly recommend Chris and his team to…
Reasonable price
CConnie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
We were so happy with Victory Junk Removal! Chris and his team did an amazing job cleaning out an old storage barn and large shed. He was reliable, responsive, efficient, and a pleasure to work with from beginning to end. We would definitely use Victory Junk Removal again and highly recommend to family and friends!
Great price
JJane3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Terrific experience with Victory Junk Removal from start to finish! From my initial phone call with Julia to prompt responses to questions and request for quote, to Chris and the crew arriving on time, everything was stress-free. They gave a very fair, upfront estimate, worked quickly, carefully and efficiently, and…
Reasonable price
RRakshan4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The best company for Junk Removal in NJ. They helped me 4 days ago in Metuchen and removed my unwanted items from Extraspace storage. Very professional and reasonable. The team came on time and completed their job in 1 hour. I recommend this company 100%. Thank you Chris for helping me and handling professionally...Great work..
Great price
AAMP3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Excellent service! I'm very happy, you did an amazing job at a great price. Thank you so much.
Great price
DDonald4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We've used Chris and his team at Victory multiple times now. That's already an endorsement, but let me add that on every occasion that they communicated effectively and promptly, provided us with confirmed estimates based on our photos and onsite inspection, always arrived on time, were friendly, thorough, and…
Chris and his team were absolutely fantastic! They provided fast, reliable, and professional junk removal services. The entire process was smooth, efficient, and hassle-free. It’s refreshing to work with a team that values great customer service and gets the job done right. I highly recommend Chris and his team to anyone looking for dependable junk removal services. You won’t be disappointed!
Price assessment: Reasonable price
C
Connie Brown2 reviewsiTotal number of Google reviews Connie has written across all businesses on Google Maps, not just this one.
We were so happy with Victory Junk Removal! Chris and his team did an amazing job cleaning out an old storage barn and large shed. He was reliable, responsive, efficient, and a pleasure to work with from beginning to end. We would definitely use Victory Junk Removal again and highly recommend to family and friends!
Price assessment: Great price
J
Jane Grosso3 reviewsiTotal number of Google reviews Jane has written across all businesses on Google Maps, not just this one.
Terrific experience with Victory Junk Removal from start to finish! From my initial phone call with Julia to prompt responses to questions and request for quote, to Chris and the crew arriving on time, everything was stress-free. They gave a very fair, upfront estimate, worked quickly, carefully and efficiently, and even swept up the area completely after hauling away all the heavy items. Highly professional, kind, and reasonably priced. I will definitely use them again!"
Price assessment: Reasonable price
R
Rakshan Pedamuthevi4 reviewsiTotal number of Google reviews Rakshan has written across all businesses on Google Maps, not just this one.
The best company for Junk Removal in NJ. They helped me 4 days ago in Metuchen and removed my unwanted items from Extraspace storage. Very professional and reasonable. The team came on time and completed their job in 1 hour. I recommend this company 100%. Thank you Chris for helping me and handling professionally...Great work..
Price assessment: Great price
A
AMP Perez3 reviewsiTotal number of Google reviews AMP has written across all businesses on Google Maps, not just this one.
We've used Chris and his team at Victory multiple times now. That's already an endorsement, but let me add that on every occasion that they communicated effectively and promptly, provided us with confirmed estimates based on our photos and onsite inspection, always arrived on time, were friendly, thorough, and handled everything with professionalism and care. We've used them for a hot tub removal, and several home and shed cleanup projects. Their prices are very reasonable , they left removal sites spotless, even sweeping up after they were done. Highly recommend!
Price assessment: Great price
J
J B2 reviewsiTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Absolutely recommend Chris and his team! Professional from the initial call all the way to completion of the job. Couldn’t be more impressed. High Recommend!
Price assessment: Reasonable price
T
Tina Vaidya PatelLocal Guide · 18 reviewsiTotal number of Google reviews Tina has written across all businesses on Google Maps, not just this one.
Chris was a total professional, very easy to work with, clear with what he needs and what we need to do to make it a quick process. Chris helped my aunt and uncle empty out their home of 44 years; the timing was a critical and he was really great how he managed the process and helped put my family at ease. Thank you chris! I highly recommend him and his team!
C
Cedric WongLocal Guide · 20 reviewsiTotal number of Google reviews Cedric has written across all businesses on Google Maps, not just this one.
I had a great experience with Victory Junk Removal. They were very communicative from start to finish, transparent about pricing, and did an excellent job. They were able to remove all sorts of items, from desks and couches to loose items like lamps, trash bags, and more. The whole process was straightforward and professional, and I really appreciated how easy they made everything. I’d definitely recommend them to anyone looking for reliable junk removal services.
T
Ted Rogers6 reviewsiTotal number of Google reviews Ted has written across all businesses on Google Maps, not just this one.
