Video production service · Des Plaines, IL · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%97+25.3Value 15%87+13.2Craft & service penalty99−0.1Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#73 of 92 video production companiesiPosition by Experts Score among all companies we track in this category. · better than 21%
5.0★★★★★39 Google reviews · 21 photos
97%five-star reviews
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Video One Productions five out of five stars based on thirty-nine reviews. Clients frequently cite the team's professionalism, responsiveness, and ability to meet tight deadlines for services including corporate training, event coverage, and video editing. The business is noted for clear communication, flexible scheduling, and delivering polished final products on time. One reviewer mentioned the company went above and beyond to handle unusual requests, while another highlighted their willingness to work outside standard hours for urgent legal needs.
Google rating: 5.0 out of 5 from 39 reviews (97% five-star).
Reviews on this page: 39 Google reviews (39 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: February 19, 2025.
Service: Video Production Company serving Des Plaines, Illinois.
Data from Google, last updated October 29, 2026.
Score profile vs other video production companies
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: value.
Video One ProductionsVideo Production Companies median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Video One Productions: 97/100 on this factor. Category median: 99.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Video One Productions: 97/100 on this factor. Category median: 98.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Video One Productions: 99/100 on this factor. Category median: 100.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Video One Productions: 87/100 on this factor. Category median: 95.A
87
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
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Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 85.–
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Bar = this company · dark tick = category median.
Star ratings
39 Google reviews we collected
5.0of 5
5 stars3897%
4 stars13%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 39 written reviews
99%praise
Praise7699%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2532%
Would recommend1621%
Quality & results1418%
Speed & response1418%
Price & value45%
Communication23%
Honesty & trust23%
What customers talk about
We read 39 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Irwin and his team were not only professional but also extremely helpful and friendly throughout the process.”
“I would recommend their services to anyone needing video work.”
“As a client in the medical field, we have highly specific and demanding requirements, and they exceeded our expectations.”
“They were incredibly responsive, and their videographer and editor did an outstanding job helping us produce a high-quality product.”
“Along with this, they are extremely friendly, highly professional, always provide services and product of the highest quality and are very reasonably priced.”
“Great communication throughout the whole process and quick turnaround.”
“The team is reliable, cost effective and delivers high quality material.”
People customers mention
Chicago8 reviews
Irwin7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
DDonald2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Video One exceeded our expectations! They were incredibly responsive, and their videographer and editor did an outstanding job helping us produce a high-quality product. Irwin and his team were not only professional but also extremely helpful and friendly throughout the process. I will definitely be returning to…
NNicolas2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Video One Productions and Irwin demonstrated exceptional professionalism in their work. As a client in the medical field, we have highly specific and demanding requirements, and they exceeded our expectations. They provided all the necessary support for our classes, ensuring our seminar ran seamlessly. We truly…
RRick6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Irwin and Michael were fantastic to work with. I would recommend their services to anyone needing video work.
DDebra10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Top notch professionals. Turned my challenging project around and the result gives aesthetic pleasure. Technical magic!
AAndres1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Easy going business! Videos turned out amazing. Great communication throughout the whole process and quick turnaround. 100% recommended.
AAlex9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
We've engaged Video One Productions twice for eLearning course shoots, and both times the results were top-notch. Their consistency in delivering exceptional quality is truly commendable. Highly recommended.
Video One exceeded our expectations! They were incredibly responsive, and their videographer and editor did an outstanding job helping us produce a high-quality product. Irwin and his team were not only professional but also extremely helpful and friendly throughout the process. I will definitely be returning to Video One for all of my organization's future filming needs!
Response from the owner · a year ago
Thanks very much for your positive review, Donald. I'm glad that you're happy with our work. It's been a pleasure working with you to produce your training videos. We look forward to working with you again on your next video project.
N
Nicolas Castaneda2 reviewsiTotal number of Google reviews Nicolas has written across all businesses on Google Maps, not just this one.
Video One Productions and Irwin demonstrated exceptional professionalism in their work. As a client in the medical field, we have highly specific and demanding requirements, and they exceeded our expectations. They provided all the necessary support for our classes, ensuring our seminar ran seamlessly. We truly appreciate their outstanding customer service. Thank you!
Response from the owner · a year ago
Thank you for your review, Nicolas. It was a pleasure working with you and Empire. I appreciate your hiring us for the fourth year in a row. We look forward to working with you again next year.
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Rick Schoenen6 reviewsiTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
We've engaged Video One Productions twice for eLearning course shoots, and both times the results were top-notch. Their consistency in delivering exceptional quality is truly commendable. Highly recommended.
Response from the owner · 3 years ago
Thank you for your great review, Alex! I'm glad that you're happy with our work, and am looking forward to working with you again!
H
Humboldt Parkins5 reviewsiTotal number of Google reviews Humboldt has written across all businesses on Google Maps, not just this one.
Very accommodating, friendly, and helpful throughout entire process. Mike, who shot and edited the video, was great to work with! Great feedback from audience.
Response from the owner · 3 years ago
Thanks for hiring us to produce your safety training video. I'm glad that everyone is happy with the results!
R
Raiza Areas2 reviewsiTotal number of Google reviews Raiza has written across all businesses on Google Maps, not just this one.
I had the pleasure of working with Jack this past Sunday at our fundraising dinner in Sugar Grove, IL Jack arrived on site early and was very courteous and professional and our other production vendors enjoyed working with him. Jack was very intent on doing he best job possible and it showed in the final footage.
Response from the owner · 4 years ago
Thanks, Michelle! I'm pleased that you are happy with the footage we shot for you. I also appreciate your taking the time to give us a positive review. We were very happy to film your presentation and help support such a worthy cause as Fresh Start Surgical. We look forward to working with you again.
L
Laura Campana2 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
I called Video One Productions after hours, hair basically on fire, as a panicked legal assistant needing immediate video editing services for a file related to a jury trial already in progress. Irwin not only took the call, but he and his team could not have been more kind, responsive, or accommodating. They completed the project that same evening, and then worked closely with me the next day to ensure that the trial attorneys were able to access the final cut in a challenging technological setup for court. Irwin and his team absolutely went above and beyond for us, and exceeded my expectations on every level. I cannot recommend them more highly, and look forward to working with them again in the future.
Response from the owner · 4 years ago
Thanks very much Laura. It was a pleasure working with you to get the job done quickly and delivered to the attorneys for their presentation. You've been great to work with!
