Video production service · Detroit, MI · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%98+30.2Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#80 of 143 video production companiesiPosition by Experts Score among all companies we track in this category. · better than 44%
5.0★★★★★24 Google reviews · 9 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Videoburst five stars based on twenty-four reviews, noting the owner responds to forty-six percent of feedback. Clients describe the team as professional, punctual, and communicative, highlighting their ability to meet tight deadlines and stay within budget. Common themes include high-quality final products, helpful creative suggestions, and straightforward pricing for corporate, marketing, and event videos. No recurring criticisms appear in the provided excerpts, as all listed reviews are five-star.
Google rating: 5.0 out of 5 from 24 reviews (100% five-star).
Reviews on this page: 24 Google reviews (23 with written comments).
Owner responses: the business replied to 46% of reviews.
Most recent review: May 21, 2026.
Service: Video Production Company serving Detroit, Michigan.
Data from Google, last updated November 1, 2026.
Score profile vs other video production companies
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
VideoburstVideo Production Companies median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Videoburst: 98/100 on this factor. Category median: 99.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Videoburst: 98/100 on this factor. Category median: 98.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Videoburst: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 80.–
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Bar = this company · dark tick = category median.
Star ratings
24 Google reviews we collected
5.0of 5
5 stars24100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 23 written reviews
100%praise
Praise52100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude1223%
Would recommend1223%
Communication917%
Quality & results815%
Speed & response815%
Price & value36%
What customers talk about
We read 23 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were on time, professional, and very friendly.”
“I would recommend Videoburst, without hesitation, to anyone looking for high quality video work.”
“Very easy to work with, gave their own opinion, and finished with a great product!”
“He will make sure that your video is created with the message that you wish to convey and has great attention to detail.”
“Their process is straightforward and the team is highly responsive.”
“Great service, easy to work with, very professional, very reasonable rates, I would definitely recommend Videoburst to anyone seeking a quality video…”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
AAmerican4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
We had a great experience with Videoburst. They were on time, professional, and very friendly. They helped us turn a vision in our heads into reality. Very easy to work with, gave their own opinion, and finished with a great product! Hope to work with them again in the future!
CChristopher4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Very professional, excellent communication throughout the process and very happy with the final product. Highly recommend.
YYoga6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
David is customer service oriented. He keeps a two-way communication throughout your project. He will make sure that your video is created with the message that you wish to convey and has great attention to detail.
DDevon3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I have had the pleasure of working with Videoburst on a number of projects. They are fantastic to work with and produce top notch videos. They come prepared with all of the equipment needed and are true professionals. I would recommend their services to anyone!
TTina9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Videoburst is easy to work with. Their process is straightforward and the team is highly responsive. We look forward to producing more videos with them.
DDavid8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Timely, professional, clear communication. Videoburst was easy to work with from conception to end product, which was better than I ever anticipated, and more fun, too. I would recommend Videoburst, without hesitation, to anyone looking for high quality video work.
We had a great experience with Videoburst. They were on time, professional, and very friendly. They helped us turn a vision in our heads into reality. Very easy to work with, gave their own opinion, and finished with a great product! Hope to work with them again in the future!
Response from the owner · 5 months ago
So true about the vision - the best kind of video to collaborate on is when a customer has an idea, is open to suggestions, bounces ideas back and forth and comes up with something great. American Water was that customer with a vision!
C
Christopher Sullivan4 reviewsiTotal number of Google reviews Christopher has written across all businesses on Google Maps, not just this one.
David is customer service oriented. He keeps a two-way communication throughout your project. He will make sure that your video is created with the message that you wish to convey and has great attention to detail.
Response from the owner · 2 years ago
The projects that require a lot of back and forth are my favorite kind - it's gratifying to work on a project like Mindy's where you discover exactly what you want to say through the process of putting it together.
D
Devon Meier3 reviewsiTotal number of Google reviews Devon has written across all businesses on Google Maps, not just this one.
I have had the pleasure of working with Videoburst on a number of projects. They are fantastic to work with and produce top notch videos. They come prepared with all of the equipment needed and are true professionals. I would recommend their services to anyone!
Response from the owner · 2 years ago
I've worked with Devon on a wide variety of different projects over the years and she always comes up with something new. Keeps me on my toes! Such a great and creative collaborator.
T
Tina Plant9 reviewsiTotal number of Google reviews Tina has written across all businesses on Google Maps, not just this one.
Videoburst is easy to work with. Their process is straightforward and the team is highly responsive. We look forward to producing more videos with them.
Response from the owner · 3 years ago
We do too, Tina! Great company and great to work with. This was one of those creative projects which can be a lot of fun, and you definitely made it an enjoyable and productive process. Looking forward to more.
D
David Gordon8 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Timely, professional, clear communication. Videoburst was easy to work with from conception to end product, which was better than I ever anticipated, and more fun, too. I would recommend Videoburst, without hesitation, to anyone looking for high quality video work.
Response from the owner · 3 years ago
Thanks much, David. Despite the time crunch, we packed a lot in. I enjoyed the creative collaboration, especially your sense of humor. Looking forward to editing next year's conference video with you.
N
Nannette Velez16 reviewsiTotal number of Google reviews Nannette has written across all businesses on Google Maps, not just this one.
Excellent customer service and a pleasure to work with. The video was of excellent quality, very creative and moving.
Response from the owner · 3 years ago
Nannette,
It was so great meeting you and your team and learning about the amazing work you do with kids and music. Collaborating on a video that has a strong message is so gratifying. I sincerely hope we work together again.
D
Dave Mondek5 reviewsiTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Dave @ Videoburst was awesome to work with. We had a last minute video project that we needed help with and he was very helpful and worked fast with our schedule to get everything done we needed! I would 100% recommend Videoburst.
Positive: Responsiveness, Quality, Professionalism, Value
Response from the owner · 2 years ago
Dave, I enjoyed working with your team and witnessing their confidence and expertise with the machinery. Hope to work together again. I always get along with Daves...
D
Darren HillisLocal Guide · 19 reviewsiTotal number of Google reviews Darren has written across all businesses on Google Maps, not just this one.
Videoburst really came through for us when we needed them. They worked out all the details and executed exactly what they said they would do with very little time for preparation. Absolutely recommend for future use.
Positive: Responsiveness
Response from the owner · 2 years ago
Thanks much, Darren. It was fun to participate in the launch and live webcast while shooting video all at the same time. Great that it went off without a hitch. Excellent working together.
Q
Quality Associates QA-Rep1 reviewiTotal number of Google reviews Quality has written across all businesses on Google Maps, not just this one.
The experience and end product video were very good! We are using the video to promote our company and business. The help from story line through final product is exactly what we were looking for!
Response from the owner · 3 years ago
It was great working with you guys. It's always fun to film cool machines and the people who know how to work them, and then put it all into a good,
short story. Definitely hoping to work together more!
