Clothing alteration service · Palm Bay, FL · reviewed since 2026
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%93+28.6Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 36 hemming servicesiPosition by Experts Score among all companies we track in this category. · better than 89%
5.0★★★★★20 Google reviews · 13 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Viera Alterations five stars based on twenty reviews, with the owner responding to ninety-five percent of feedback. Customers frequently cite punctual service, fair pricing, and meticulous attention to detail when altering dresses, suits, and pants. The business is noted for handling last-minute requests and complex garments with professional craftsmanship, while no common criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 20 reviews (100% five-star).
Reviews on this page: 20 Google reviews (20 with written comments, 2 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: October 21, 2026.
Service: Hemming Service serving Palm Bay, Florida.
Data from Google, last updated October 26, 2026.
Score profile vs other hemming services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Viera alterationHemming Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Viera alteration: 97/100 on this factor. Category median: 82.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Viera alteration: 93/100 on this factor. Category median: 84.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Viera alteration: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 46.–
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Bar = this company · dark tick = category median.
Star ratings
20 Google reviews we collected
5.0of 5
5 stars20100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 20 written reviews
100%praise
Praise46100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
6topics
Would recommend1328%
Quality & results1124%
Staff & attitude920%
Price & value613%
Speed & response49%
Honesty & trust37%
What customers talk about
We read 20 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I strongly recommend trying Viera Alterations for your altering needs.”
“Such a wonderful and kind woman and has amazing attention to detail.”
“She is so kind and was able to get my dress altered in time for my trip.”
“Soheila was so kind and professional and did an amazing job at very fair price.”
“I was especially impressed with how quickly she was able to get everything done without sacrificing the quality of her work.”
“She came up with a creative solution that preserved the integrity of the dress, hand-stitching the sides and back to create a stunning ruched look tha…”
People customers mention
Alterations4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
lindsay3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Soha was absolutely fantastic! My daughter’s homecoming dress arrived much larger than expected, but Soha knew exactly what to do. She came up with a creative solution that preserved the integrity of the dress, hand-stitching the sides and back to create a stunning ruched look that fit perfectly. On top of her…
MarandaLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Such a wonderful and kind woman and has amazing attention to detail. She helped with two bridesmaids dresses and a reception dress. I want to have her alter everything! I strongly recommend trying Viera Alterations for your altering needs.
Amber3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Amazing service. She is so kind and was able to get my dress altered in time for my trip. I plan to go to her again for future tailoring needs 😊
Prutha1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Soha is absolutely amazing and her work is phenomenal! She is talented and extremely kind. She knows exactly what you are looking for when altering any garment and her work is meticulous. She just fixed my daughter’s elaborate home coming dress and it turned out perfect! She runs her shop from her home which is in a…
MadisonLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had an amazing experience with Viera Alterations! I brought in my bridesmaid dress for alterations, and she did such a beautiful job. I was especially impressed with how quickly she was able to get everything done without sacrificing the quality of her work. My dress fit perfectly and was ready much faster than I…
KimLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I recently took a formal dress here to be hemmed. The work was completed quickly and it looks fantastic! I will definitely bring other items here in the future!
Soha was absolutely fantastic! My daughter’s homecoming dress arrived much larger than expected, but Soha knew exactly what to do. She came up with a creative solution that preserved the integrity of the dress, hand-stitching the sides and back to create a stunning ruched look that fit perfectly. On top of her incredible work, she even offered to remove the custom hand stitching at no extra charge later on so the dress can be worn again in the future. We couldn't be happier with the results—thank you so much, Soha!
Maranda JeanLocal Guide · 25 reviewsiTotal number of Google reviews Maranda has written across all businesses on Google Maps, not just this one.
Such a wonderful and kind woman and has amazing attention to detail. She helped with two bridesmaids dresses and a reception dress. I want to have her alter everything! I strongly recommend trying Viera Alterations for your altering needs.
Response from the owner · 3 weeks ago
Thanks🙏
Amber Bentley3 reviewsiTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
Soha is absolutely amazing and her work is phenomenal! She is talented and extremely kind. She knows exactly what you are looking for when altering any garment and her work is meticulous. She just fixed my daughter’s elaborate home coming dress and it turned out perfect! She runs her shop from her home which is in a safe location, inviting and lovely. I can’t recommend her enough!
Response from the owner · a month ago
Thanks Prutha🙏
Madison HamicLocal Guide · 29 reviewsiTotal number of Google reviews Madison has written across all businesses on Google Maps, not just this one.
I had an amazing experience with Viera Alterations! I brought in my bridesmaid dress for alterations, and she did such a beautiful job. I was especially impressed with how quickly she was able to get everything done without sacrificing the quality of her work. My dress fit perfectly and was ready much faster than I expected! She was so kind, professional, and made the entire process stress-free. I will definitely be coming back for any future alterations. Highly recommend!
Response from the owner · a month ago
🙏
Kim CzerniejewskiLocal Guide · 18 reviewsiTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
I recently took a formal dress here to be hemmed. The work was completed quickly and it looks fantastic! I will definitely bring other items here in the future!
Response from the owner · a month ago
Thanks
CHARLES PAUL7 reviewsiTotal number of Google reviews CHARLES has written across all businesses on Google Maps, not just this one.
She is first class and the work is outstanding. My suit that have not worn for I think 20+ years but is excellent condition needed update and expanded a little, came out like I just pitched it new.
Response from the owner · 2 months ago
Thanks charles🙏
Ophel RLocal Guide · 74 reviewsiTotal number of Google reviews Ophel has written across all businesses on Google Maps, not just this one.
Amazing service !
I needed a last minute alteration for a wedding guest dress and Viera alterations pulled through. Service was prompt, fast and simple. She made time for my fitting and had my dress finished on time. She was local to me in viera and I will definitely be back. Highly recommend!
Response from the owner · a month ago
Thanks
Tammy C.Local Guide · 187 reviewsiTotal number of Google reviews Tammy has written across all businesses on Google Maps, not just this one.
Extremely pleased and happy with Sahar service, craftsmanship and attention to detail. I bought a wedding dress (online) and it didnt have a bustle. It has a bustle now and looks like it came that way.
Thank you so much!
Highly recommend for any of your alteration needs
Response from the owner · a month ago
Thanks
Mehrvash Poole4 reviewsiTotal number of Google reviews Mehrvash has written across all businesses on Google Maps, not just this one.
Absolutely amazing alteration done for two gowns and two dress pants in half a day before a wedding. We came from out of town and only had a half a day to get everything done. Soheila was so kind and professional and did an amazing job at very fair price. Highly recommend!!
