Customers frequently praise the salon's friendly atmosphere, attentive listening, and skilled services like cuts, highlights, and color. Recurring themes include professional communication and comfortable facilities, with many noting that stylists match specific hair goals effectively. However, some reviews criticize appointment management issues, such as booking availability during closures, and express dissatisfaction with haircut outcomes that did not meet expectations or perceived lack of service consistency.
Google rating: 4.8 out of 5 from 104 reviews (92% five-star).
Reviews on this page: 104 Google reviews (77 with written comments, 6 with photos).
Owner responses: the business replied to 47% of reviews.
Most recent review: September 12, 2026.
Service: Beauty Salon serving Detroit, Michigan.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★
104 reviews on Google
5★96
4★3
3★1
2★2
1★2
Reviews from Google, shown as published (original wording, unedited).
KT
Kai Thurman5 reviews
★★★★★
Amaya did my hair (perfect as usual) The salon was comfortable and everyone was very friendly. The hair wash tub are the best super comfortable and no neck pain. 100% recommend.
Services: Blowouts, Hairstyling
Response from the owner · a month ago
Thank you so much Kai for taking the time to leave such a lovely review. Amiyah is the best, and we are so glad you enjoyed your experience at the salon with her.
I’ve enjoyed coming to Village Parlor the past few visits but unfortunately my last haircut was not what I was expecting. I talked with a student stylist about wanting a long bob to hit my shoulders. When I saw how short my hair was cut it was too late to do anything about it. I’m not happy with this blunt short bob. I should have spoke up during the appointment but I didn’t want to be rude and the hair was already cut so I don’t know what else to do from here on out besides wait for it to grow out.
Response from the owner · 2 months ago
Thank you so much for your feedback, Cindy. We truly do our best to be transparent in our description of our “Academy Haircuts,” explaining that these appointments are with junior stylists who are still learning and growing their skills.
That said, we completely understand that this does not diminish your experience or your overall dissatisfaction, and we’re genuinely sorry that your visit did not meet your expectations. We hope your feedback can also help others understand that, depending on their individual preferences and expectations, a more seasoned stylist may be a better fit.
We will absolutely share your feedback with our academy stylist as an opportunity for learning and growth. We appreciate you taking the time to share your experience with us.
I had a great experience yesterday with Savannah! I love how my full highlight came out! she was even able to fix the color issue I came in for. Great price too! This is definitely my new salon!
Response from the owner · 4 months ago
We are so thrilled you had a great appointment with Savanah, we will see you again soon!
I've been hesitant to pick a new stylist after the one I've been seeing for many years moved away. I met the owner & his student Zac today, for my first haircut in quite some time, and had an amazing experience. They struck the perfect balance of warmth/kindness and professionalism and I felt very relaxed, listened to, and well taken care of. I walked out feeling lighter & more confident than I have in months! I will definitely be returning and recommending Village Parlor to anyone seeking an affirming and cozy salon experience with highly skilled stylists.
Services: Haircut
Response from the owner · 7 months ago
Thank you so much for this thoughtful review, It was our pleasure for sure!
For full Transparency, why are you now posting this "news" 4 months latwr?????Why allow appts to be booked when your closed???? And you also sent a confirmation text to make sure I confirmed .. Waste of time and gas!!!
Response from the owner · 7 months ago
For transparency we will explain what happened here. We recently added " academy hair cuts " to our service menu. This is for apprentices to open their books on days we are not open to practice their emerging talents at a discount. These services are often available on Sundays and Mondays when we are closed because that is when apprentices are not clocked in as support staff. In this specific incident the client arrived early for their appointment and no one was at the salon yet. We understand the frustration, we can't change our google hours to say we are open on these days though unfortunately. We will try to communicate more in depth on our service menu that these services are offered on days we aren't open perhaps.
Ryan & his team are the best!! Ryan does the best haircut I’ve ever gotten and Emily is amazing at natural beachy highlights! Zach is always so lovely too.
Response from the owner · 7 months ago
Thanks for the fabulous review! Thank you for trusting us with your beautiful hair!