Customers frequently praise the company for professional technicians who communicate clearly, arrive on time, and perform efficient plumbing, HVAC, and electrical repairs. Positive reviews highlight thorough explanations of services and helpful customer service interactions. However, lower-rated reviews criticize the business for aggressive upselling, high pricing compared to market averages, and instances where repairs were not completed or proper follow-up communication was lacking.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Dalen & Cody did excellent work. Very professional and caring.
Thank you, R., for your kind words! We're glad to hear that Dalen and Cody provided excellent and professional service. Your feedback is greatly appreciated!
Dalen and Joey did exceptional work. Very responsive, very professional.
Thank you, Mark! We're glad to hear that Dalen and Joey provided exceptional service. Your feedback is greatly appreciated!
Michael was very professional and easy to talk with . He answered my questions and explained what we were looking at. Very helpful. Thank you.
Thank you, Bobbie! We're glad to hear that Michael was professional and helpful in addressing your questions. Your feedback is appreciated!
Dalen was prompt and did a terrific job
Hi Leah Pereira, We're delighted to hear that you had a five-star experience with Village Plumbing, Air, and Electric! Thank you for your kind words and for choosing us for your home’s plumbing, heating, and electrical needs. Our team works hard to deliver exceptional service and we're thrilled that we could meet your expectations. We look forward to serving you again and appreciate your continued support!
Joshua was friendly and very knowledgeable. His work was excellent; he was efficient, and cleaned up thoroughly. 5 stars!!
Hi Eileen Price, We're so grateful for your five-star review! Thank you for choosing Village Plumbing, Air, and Electric and for sharing your positive experience with us. Our team takes pride in delivering top-notch service, and we're thrilled to hear that we hit the mark with you. Your satisfaction is our priority, and we appreciate your support. We can't wait to serve you again in the future!
I have to pay to get a report showing that my 3+years old house , has no leak going on and present to the city , because they are saying otherwise. I got the report after the inspection and I was offered to pay an extra $80 on the top of the $237 for the inspection. The technicians were very nice and professional ( Jonh and Timothy ) THANK YOU! HOWEVER, once they were gone and I sent the receipt to my husband to take a look at it, he called me and asked, why I paid for Annual inspection, when he is already paying. So I called Village Plumbing office and I was told , I AM NOT ALLOWED TO CANCEL THIS SERVICE TILL MY HUSBAND CALL THEM BACK AND TALK TO HIM. THAT'S RIDICULOUS... SO, BECAUSE I AM AN WOMAN , MY WORD DOESN'T COUNT .... BUT , WHEN I PAID THE $317 ... MY " FEMALE" CREDIT CARD WAS ACCEPTED???? WOW .... I STILL GONNA TRY TO CANCEL THIS $80 DOLLARS. AND WE ARE NOT HIRING VILLAGE PLUMBING SERVICE FOR FUTURE WORK , BECAUSE OF THE SEXCISM ... since I AM THE ONE PAYING FOR THE SERVICE... AN WOMAN !
Hi Jojozinha's World, Customer satisfaction is always a top priority at Village Plumbing, Air, and Electric. We strive to provide the best service possible. We would appreciate the opportunity to speak with you to properly address your concerns. Please contact our manager at +1 713-526-1491 at your convenience.
Noah CG Very knowledgeable and excellent service. Noah was great, very helpful and provided exceptional service. He was polite and courteous and I highly recommend.
Hi WILLIAM WIERDA, We're so grateful for your five-star review! Thank you for choosing Village Plumbing, Air, and Electric and for sharing your positive experience with us. Our team takes pride in delivering top-notch service, and we're thrilled to hear that we hit the mark with you. Your satisfaction is our priority, and we appreciate your support. We can't wait to serve you again in the future!
Josh White is the best technician! After being stunned by huge quotes for replacement parts with another company, Josh resembled the shower unit and solved the problem –– without costly parts and huge labor charges. These guys are great!
Hi John Wilson, Thank you for choosing Village Plumbing, Air, and Electric for your home service needs! We're thrilled to hear that you had a five-star experience with us. Our team works hard to provide top-notch service, and we're glad we could exceed your expectations. We appreciate your recommendation and look forward to serving you again in the future!
Dalen and Emma worked really hard and long into the night to replace our piping at home. The work was done to an excellent standard.
Hi Stephen Forrest, We're thrilled to receive your glowing review! At Village Plumbing, Air, and Electric, we strive to deliver exceptional service to all of our customers, and we're delighted to hear that we succeeded with you. Thank you for recognizing our team's efforts, and for choosing us for your home’s plumbing, heating, and electrical needs. We appreciate your support and look forward to serving you again soon!
Knowledgeable and on time Joel and A.J
Thank you, Donte! We appreciate your feedback and are glad to hear that you found our service knowledgeable and punctual.