Lea LoftinLocal Guide · 216 reviewsTotal number of Google reviews Lea has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery polite!
- Price assessment: Reasonable price
Village Veterinary Center
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%68+16.5Value 14%80+11.3Replies to reviews 7%77+5.4Craft & service penalty99−0.1Momentum penalty98−0.2Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 32 pet adoptionPosition by Experts Score among all companies we track in this category. · better than 74%
4.8 ★★★★★ 169 Google reviews · 24 photos
91%five-star reviews
4.75★last 12 monthsAverage stars on reviews from the last 12 months only.
4.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
70%reviews answered by the owner
Oct 2026latest review
Village Veterinary Center at a glance
Reviewers generally praise the clinic's friendly, knowledgeable staff and thorough communication regarding pet care, noting easy scheduling and follow-up calls. Services include exams, vaccinations, and boarding. However, several low-rated reviews criticize the pricing as excessive and describe instances where treatments failed to resolve issues, leading to significant financial costs without clear results.
- Google rating: 4.8 out of 5 from 169 reviews (91% five-star).
- Reviews on this page: 169 Google reviews (112 with written comments, 11 with photos).
- Owner responses: the business replied to 70% of reviews.
- Most recent review: October 26, 2026.
- Service: Pet Adoption Agency serving Youngsville, Louisiana.
Data from Google, last updated October 27, 2026.
Score profile vs other pet adoption
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Village Veterinary Center: 79/100 on this factor. Category median: 67.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Village Veterinary Center: 68/100 on this factor. Category median: 58.B
68
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Village Veterinary Center: 99/100 on this factor. Category median: 92.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Village Veterinary Center: 80/100 on this factor. Category median: 96.A
80
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Village Veterinary Center: 98/100 on this factor. Category median: 100.A
98
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Village Veterinary Center: 77/100 on this factor. Category median: 40.B
77
Bar = this company · dark tick = category median.
Star ratings
169 Google reviews we collected
- 5 stars15491%
- 4 stars64%
- 3 stars11%
- 2 stars00%
- 1 star85%
Praise vs complaints
Phrases our text analysis found in 112 written reviews
- Praise14293%
- Complaints107%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price529%
- Reasonable1059%
- Overpriced16%
- Not sure16%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude6341%
- Would recommend2214%
- Quality & results1812%
- Honesty & trust1711%
- Communication139%
- Price & value107%
- Speed & response96%
What customers talk about
We read 112 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The rest of the staff are friendly and knowledgeable.”
“I have been going here for 8 years for 4 different pets, and I would highly recommend Village Vet to any of my friends and family.”
“I wish I could give them a zero would not recommend this place for nothing”
“She takes her time and explains everything thoroughly, and answers every question.”
“Worst veterinarian clinic I have ever been to.”
“They will answer any questions you have, and are always transparent with you from start to finish.”
“…call to check on my fur babies, they offer boarding, and you can even communicate non-emergency questions via text.…”
“They were the only ones that we could find that had the 3-year rabies vaccine and their prices were reasonable.”
“Just wish it wasn't so expensive to have dog's nails trimmed.”
“I can usually get a same-day appointment when needed, they always follow-up with a phone call to check on my fur babies, they offer boarding, and you…”
People customers mention
- Drew 22 reviews
- Meaux 9 reviews
- Laura 5 reviews
- Godley 5 reviews
- Clinic 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Misty4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Dr. Laura is great! She takes her time and explains everything thoroughly, and answers every question. The rest of the staff are friendly and knowledgeable.
Reasonable price
Payton2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
If anyone is reading this and wondering if you should make an appointment….do it now!! I have 2 cats both with different issues that require me to bring them more than I would like 🤣 Dr. Laura and her staff are nothing short of amazing. On so many different occasions when I was at my wits end, Dr. Laura thought…
Great price
EamonLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
I trust this vet. Kind, gentle, and open. I have vets hold truths about my pets from me, not this one. I need to know what to do, and they tell me. They also don't hold what you don't know over your head, which is important to me. My pug, ancient as she is, and my kitten both are treated here, and I refuse to go anywhere else.
Reasonable price
Michelle9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I love all the doctors here, and the staff are all so friendly and helpful. I have been going here for 8 years for 4 different pets, and I would highly recommend Village Vet to any of my friends and family. I can usually get a same-day appointment when needed, they always follow-up with a phone call to check on my…
RoadLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
What an What an amazing place for your animals! We started calling vets offices yesterday about heartworm testing and rabies vaccines and found a huge difference in prices and the level of caring. From our first phone call With Cassie to the completed appointment with Dr. Godley, We were thrilled with the level of…
Tom4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Ella, I believe that's her name, was very kind and deeply cared for our Family's fur babies
Photos
Customer reviews
4.8 ★★★★★ 169 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Simon Breaux1 reviewTotal number of Google reviews Simon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExtremely disappointed with our experience at Village Veterinary Center. What should have been a relatively simple and common issue turned into months of unnecessary suffering for our dog and hundreds of dollars spent on allergy medications, injections, and treatments that ultimately did nothing to resolve the problem. Despite being explicitly told that our dog was not on flea prevention, the staff dismissed fleas as the cause and instead pursued allergy-related treatments. What makes this especially frustrating is that multiple other veterinarians were able to recognize the likely cause as fleas almost immediately, some simply from pictures sent over text. Once the fleas were properly addressed, the symptoms completely resolved. I understand that veterinary medicine isn’t an exact science, but overlooking something as common as fleas, especially when the dog wasn’t on flea prevention, is difficult to justify. It’s incredibly frustrating knowing how much money was spent and how long our dog suffered when the solution ended up being so simple. This experience has left us seriously questioning the quality of care and judgment at this practice. I would not recommend them.
Response from the owner · a week ago
We're sorry to hear about your frustration and the challenges you experienced while trying to find relief for your dog's symptoms. We understand how concerning it can be when your pet isn't improving as expected, and we take your feedback seriously. We'd appreciate the opportunity to learn more about your experience and review your concerns with you. We haven't been able to identify your pet's record based on the information available, so please contact our practice directly at your convenience. We would welcome the opportunity to speak with you.
Misty Horn4 reviewsTotal number of Google reviews Misty has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDr. Laura is great! She takes her time and explains everything thoroughly, and answers every question. The rest of the staff are friendly and knowledgeable.
- Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Misty, we’re so glad our team takes the time to thoroughly explain everything and answer all your questions. Thank you for recognizing our friendly, knowledgeable care and for your kind words! 🐾❤️
Shawn GautreauxLocal Guide · 66 reviewsTotal number of Google reviews Shawn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey did a great job with our puppies. Highly recommend their services.
- Price assessment: Reasonable price
- Services: Service not listed
Response from the owner · a month ago
Shawn, we’re so glad your puppies received great care from our team! Thank you for trusting us with them and for your recommendation. 🐾❤️
Payton Dupre2 reviewsTotal number of Google reviews Payton has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIf anyone is reading this and wondering if you should make an appointment….do it now!! I have 2 cats both with different issues that require me to bring them more than I would like 🤣 Dr. Laura and her staff are nothing short of amazing. On so many different occasions when I was at my wits end, Dr. Laura thought outside of the box and found a solution. They will answer any questions you have, and are always transparent with you from start to finish. Both of my cats love the staff here. Seriously, could not recommend them enough! ♥️
- Price assessment: Great price
Response from the owner · a month ago
Payton, we’re so glad your two cats have found a team they love and that you’ve felt supported through all their different needs! Thank you for appreciating our thoughtful approach, transparency, and willingness to find solutions when you need them most. 🐾❤️
Eamon GullettLocal Guide · 43 reviewsTotal number of Google reviews Eamon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI trust this vet. Kind, gentle, and open. I have vets hold truths about my pets from me, not this one. I need to know what to do, and they tell me. They also don't hold what you don't know over your head, which is important to me. My pug, ancient as she is, and my kitten both are treated here, and I refuse to go anywhere else.
- Price assessment: Reasonable price
Michelle Libersat9 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI love all the doctors here, and the staff are all so friendly and helpful. I have been going here for 8 years for 4 different pets, and I would highly recommend Village Vet to any of my friends and family. I can usually get a same-day appointment when needed, they always follow-up with a phone call to check on my fur babies, they offer boarding, and you can even communicate non-emergency questions via text. So easy!
Response from the owner · 3 months ago
Michelle, thank you for trusting Village Veterinary Center with your four pets over the past eight years. That kind of loyalty means the world to us! We're so glad our team has been there when you've needed us, from same-day appointments to follow-up calls and convenient communication. Thank you for your heartfelt recommendation—we look forward to caring for your furry family for many more years! ❤️🐾
Road Comics AdventuresLocal Guide · 53 reviewsTotal number of Google reviews Road has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWhat an What an amazing place for your animals! We started calling vets offices yesterday about heartworm testing and rabies vaccines and found a huge difference in prices and the level of caring. From our first phone call With Cassie to the completed appointment with Dr. Godley, We were thrilled with the level of knowledge and patience from everyone we came in contact. They were the only ones that we could find that had the 3-year rabies vaccine and their prices were reasonable. This is our new vet.
Response from the owner · 3 months ago
Thank you so much for your wonderful review! We're honored you've chosen Village Veterinary Center as your new veterinary home. It means so much to hear you felt supported from your first phone call through your visit. We truly appreciate your trust and look forward to caring for your pets for years to come! ❤️🐾
Tom Arnold4 reviewsTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleElla, I believe that's her name, was very kind and deeply cared for our Family's fur babies
Response from the owner · 4 months ago
Tom, thank you so much for your kind review! We're so glad your family's fur babies received such compassionate care. It means a great deal to know you felt they were treated with kindness and genuine care. Thank you for trusting our team—we truly appreciate your support! 🐾❤️
Maria Smith3 reviewsTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExtremely satisfied!!!
Response from the owner · 4 months ago
Maria, thank you so much for your wonderful review! We're thrilled to hear you were extremely satisfied with your experience. Your support means so much to our team, and we look forward to caring for you and your pet again! 🐾❤️
Business details
- Address: 2040 Bonin Rd, Youngsville, LA 70592
- Phone: (337) 856-7441
- Website: villagevetcenter.com
- Service area: Youngsville, LA