Google reviewers rate VIP Cleaning Services 4.8 out of 5 based on 21 reviews, with the owner not replying to any feedback. Customers frequently describe the crew as friendly, punctual, and thorough, noting that the company offers reasonable pricing for residential and commercial cleaning tasks. However, one recurring criticism involves move-out cleans failing to remove specific kitchen grime, resulting in additional fees from landlords despite the initial payment.
Google rating: 4.8 out of 5 from 21 reviews (95% five-star).
Reviews on this page: 21 Google reviews (20 with written comments, 1 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 14, 2026.
Service: Property Cleanup Service serving Hemet, California.
Data from Google, last updated November 3, 2026.
Star ratings
21 Google reviews we collected
4.8of 5
5 stars2095%
4 stars00%
3 stars00%
2 stars00%
1 star15%
Praise vs complaints
Phrases our text analysis found in 20 written reviews
98%praise
Praise5098%
Complaints12%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1224%
Would recommend1020%
Staff & attitude816%
Price & value714%
Speed & response612%
Honesty & trust612%
Communication24%
What customers talk about
We read 20 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She came with-in a day and her girls she sent over did a wonderful job.”
“I highly recommend her and her crew, they were extremely hard workers which is hard to find and very reasonable in price.”
“They do an excellent job every time, are dependable, professional, and take pride in their work.”
“What I especially appreciate is that they are not only thorough, but they also offer a very fair and reasonable price for the quality of service they provide.”
“I was in a bad accident and needed her help right away.”
“Really enjoyed the service, super friendly and trustworthy which is very important for me especially if cleaning my home/personal space.”
“Booking was simple, communication was clear, and the pricing was very reasonable for the level of service.”
People customers mention
Irma3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Hired for a move out clean. I will still be charged by my apartment for a cleaning charge and I can see why. Wall above the sink, front of cabinets, area above the stove, inside the kitchen cabinet, and more all obviously not cleaned. If you are trying to avoid a higher cleaning fee from your leasing office don't bother hiring VIP because you will just be paying them 300$ to still be charged by the office.
L
Linda Romano4 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
I got my home cleaned by Irma in Hemet. I was in a bad accident and needed her help right away. She came with-in a day and her girls she sent over did a wonderful job. I just moved in a few months ago and my floors never looked so clean and my counters were spotless. I highly recommend her and her crew, they were extremely hard workers which is hard to find and very reasonable in price.
J
Jack10 reviewsiTotal number of Google reviews Jack has written across all businesses on Google Maps, not just this one.
I am extremely happy with the VIP Cleaning Service I use for my parents’ home. They do an excellent job every time, are dependable, professional, and take pride in their work.
What I especially appreciate is that they are not only thorough, but they also offer a very fair and reasonable price for the quality of service they provide.
It’s not always easy finding people you can trust in your parents’ home, but I feel very comfortable with this cleaning crew. They are friendly, respectful, and consistently leave my parents home looking wonderful.
I highly recommend them to anyone looking for a reliable, professional, and affordable cleaning service. I am very grateful for the great job they do!
Price assessment: Great price
Price: $150–200
L
Lise RiehleLocal Guide · 13 reviewsiTotal number of Google reviews Lise has written across all businesses on Google Maps, not just this one.
I hired VIP services 3 times as a gift for a friend. She was very happy with the service.
Today they cleaned my own beautifully.
Floors to ceilings and every nook and cranny are spotless. The cleaning products used were fresh and natural, no harsh chemical smells. Ray and his partner even took before/after photos!!
D
Delano Johnson6 reviewsiTotal number of Google reviews Delano has written across all businesses on Google Maps, not just this one.
Ms.Ermma and her crew are very thorough in her cleaning this was my first time using her services and I'm very pleased and I just agreed to keep her as my cleaning person.her prices are reasonable for a person on a fixed income I'm against very please,I will recommend her if you want it done Right.
J
Jackie RobertsonLocal Guide · 16 reviewsiTotal number of Google reviews Jackie has written across all businesses on Google Maps, not just this one.
The biggest thing that stands out in my experience is how friendly the staff were! Irma, the owner of the business, made me feel like she was happy to help! And Crystal, one of her staff members who came to clean my oven with Irma was so incredibly friendly. By the time they were finished, I felt like we were friends! The work they did was incredible! The oven is spotless and clean to the touch! I will definitely be recommending this company and using them again!
A
Alicia Molina14 reviewsiTotal number of Google reviews Alicia has written across all businesses on Google Maps, not just this one.
