Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

VIP Master Cleaning LLC - Janitorial cleaning services in Greenville sc logo

VIP Master Cleaning LLC - Janitorial cleaning services in Greenville sc

House cleaning service · Greenville, SC · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 52 property cleanup servicesPosition by Experts Score among all companies we track in this category. · better than 73%
5.0 ★★★★★ 37 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
May 2026latest review
📞 Call (864) 619-5136Request a call backWebsite ↗

VIP Master Cleaning LLC - Janitorial cleaning services in Greenville sc at a glance

Google reviewers rate VIP Master Cleaning LLC five stars based on thirty-seven reviews, with the owner responding to all feedback. Customers frequently highlight the company's punctuality, professional communication, and fair pricing for both residential and commercial deep cleaning services. Recurring themes include thorough attention to detail, respectful handling of property, and flexibility in scheduling, with no specific criticisms identified in the provided excerpts.

  • Google rating: 5.0 out of 5 from 37 reviews (100% five-star).
  • Reviews on this page: 37 Google reviews (24 with written comments, 1 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: May 15, 2026.
  • Service: Property Cleanup Service serving Greenville, South Carolina.

Data from Google, last updated October 27, 2026.

Score profile vs other property cleanup services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction99Reliability97Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 99 (median 94)Reliability: 97 (median 94)Momentum: 100 (median 100)
This companyProperty Cleanup Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.VIP Master Cleaning LLC - Janitorial cleaning services in Greenville sc: 99/100 on this factor. Category median: 94.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.VIP Master Cleaning LLC - Janitorial cleaning services in Greenville sc: 97/100 on this factor. Category median: 94.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.VIP Master Cleaning LLC - Janitorial cleaning services in Greenville sc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 88.–
–

Bar = this company · dark tick = category median.

Star ratings

37 Google reviews we collected

  • 5 stars37100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 24 written reviews

  • Praise40100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results1128%
  • Staff & attitude1128%
  • Would recommend923%
  • Speed & response38%
  • Price & value38%
  • Honesty & trust25%
  • Communication13%

What customers talk about

We read 24 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “It is a company with super excellent service and a very good team of workers.”
  • “I never have to worry about their attention to detail and professional care.”
  • “They're very good at their job, I recommend them 👍”
  • “The staff were very efficient and the owner was very friendly.”
  • “Fast and efficient, incredibly kind and a great price.”
  • “It's clear that they take pride in their work and genuinely care about the satisfaction of their clients.”
  • “The communication and the professionalism goes above and beyond.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Thomas7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great service and always thorough. I never have to worry about their attention to detail and professional care.

Qiana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Amazing services every time! Very polite and respectful of your things in your home. Highly recommend for occasional, monthly, and/or weekly services!

Stephanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

This is such a great company! The owner takes such great care of her clients and always makes sure they are satisfied with the service. The communication and the professionalism goes above and beyond. I highly recommend this cleaning company to anyone in need of this service.

María12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Compañía muy profesional y excelente trabajo. Buenos precios y mucha calidad en lo que hacen. Los recomiendo un 10 de 10

Lenin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

It is a company with super excellent service and a very good team of workers. Thank you

JOSE1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

VIP Másters Clear is absolutely fantastic! I've been using their cleaning services for my Airbnb, and I couldn't be more impressed. Every time they work their Masters, my property sparkles and smells amazing. Their attention to detail is second to none, and they consistently go above and beyond to ensure everything…

Customer photo from JOSE's reviewCustomer photo from JOSE's reviewCustomer photo from JOSE's reviewCustomer photo from JOSE's review

Compare with

Photos

Customer reviews

5.0 ★★★★★ 37 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Milagros de la caridad Ramírez Morales2 reviewsTotal number of Google reviews Milagros has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Muy buenos en su trabajo se los recomiendo 👍

Response from the owner · 2 years ago

Thanks

Mara AlvarezLocal Guide · 11 reviewsTotal number of Google reviews Mara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Im very satisfied with the work they do, very pleased, I recommended!!!

Response from the owner · 2 years ago

Graciasssss fue un placer trabajar para usted 😀

Naye Velasco2 reviewsTotal number of Google reviews Naye has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Buen servicio

Response from the owner · a year ago

👍

Brianna Barbara1 reviewTotal number of Google reviews Brianna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love them best cleaning service

Response from the owner · a year ago

👍

Mario Gomez10 reviewsTotal number of Google reviews Mario has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The best / los duros, los mejores!!! Mario Antonio Gómez Abreu

Response from the owner · a year ago

Thanksss

Jose1 reviewTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Muy buen servicio LA major

Response from the owner · 2 years ago

👍

Ricardo Torres Rivera4 reviewsTotal number of Google reviews Ricardo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The Best company

Response from the owner · 2 years ago

👍

Catarina Raymundo Raymundo1 reviewTotal number of Google reviews Catarina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good work

Response from the owner · 2 years ago

👍

Thomas Lindsey7 reviewsTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service and always thorough. I never have to worry about their attention to detail and professional care.

Response from the owner · 2 years ago

Thanks 🙏

Qiana Lindsey3 reviewsTotal number of Google reviews Qiana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing services every time! Very polite and respectful of your things in your home. Highly recommend for occasional, monthly, and/or weekly services!

Response from the owner · 2 years ago

Thanks 🙏 Ms Quiana we appreciate you

VIP Master Cleaning LLC - Janitorial cleaning services in Greenville sc on Google Maps →

Business details