How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%26+1.8Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREViper Auto Glass
Des Plaines, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 48 auto glass repair · 5.0★ from 756 Google reviews
Report card
Percentile vs other auto glass repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Viper Auto Glass for 5 kinds of job.
Viper Auto Glass for auto windshield replacement
Clear ✕All 69 Google reviews tagged “Auto windshield replacement” · showing 60
A broken windshield is a very unfortunate and stressful expense. These guys understand this and give you their best to help out. Very professional, careful, fast, clean, Covid-Safe, and friendly service. The price is very affordable, and they service at your location so that you don't have to drop off your car in…
Quick to respond, very professional quality work at a good price. He has worked on 2 of my vehicles and done a great job. This is absolutely the place to call for any windshield repairs.
Needed my windshield replaced and they were able to come the next morning, super helpful and reliable!
Excellent service and job. Greatly appreciate for the excellent job. Thank you again! Mitio
If I could give more than 5 stars then I would. Everything about Viper Auto Glass is positive in every sense of the word. This is how all businesses should strive to be. The owner, German is skilled, responsible and truly loves his work and customers. I will recommend Viper Auto Glass to everyone I know. Mark / Skokie, IL
Came fast and finished even faster definitely will use again and recommend to others
I highly recommend Viper Auto Glass. I just had a windshield replaced and it was completed in less than an hour right at my place of work. Super convenient and high quality work!
Honest hard working family man just visited my work place and fixed my windshield today.Highly recommend them as I didn’t have to go anywhere to get it fix.Awesome Job in half hour
I’ve always called on German and his company for on-site/mobile windshield replacement for various Mercedes Benz cars. He is detailed, prompt, competitive pricing, and great with communicating what we need for our cars. Thanks German! -Jerry & John
Gente muy profecional amable 100 x ciento recomendable 👍👍
Replaced my front windshield within a hour! Great service definitely recommend viper auto glass!
Highly recommend! Very professional and knowledgeable. Fast work and amazing job! Reasonable prices and went above and beyond service. Definitely will be a returning customer. Thanks Jeremy!
The service was done professional at an excellent price. They wear mask and desinfected the car after they were done. One of the best costumer services I have ever received!
They did an excellent job replacing our windshield. They did it fast too which was amazing cause I thought it would take longer. I highly recommend them to anyone that needs replacements!
Great service! Fast and professional customer service. Covid care with sanitation and clean up. Can’t beat the price for mobile windshield replacement. Hopefully I won’t need a window replaced again but if I do I definitely will be calling back! Thank you again!!
Excelente servicio y honestidad
I call Viper Auto glass and they come 35 minutes later. It took them about 30 minutes to replace the windshield so one hour total. Great job.
Very professional. They worked quick and even disinfected the car when they were done. 10/10 highly recommended
Was looking for a quote and asked. Quickly got a response ahead of others and it turned out to be the best quote. Team arrived well in time and did a professional job. Was given options to settle up and went with my favorite, Chase Quickpay. All the needed precautions were taken right down to paying for the work.…
Extremely professional and friendly service staff. Prompt response to inquiry about a quote and better rates than other auto glass companies. Highly recommend!
They are the best !!!
I 100% would recommend viper auto glass. The service was amazing and done super fast and friendly. The price was also great. Thanks viper!
I was not happy that my windshield cracked. Was even less happy when I called around for estimates. The cost was high and i so I went with the least expensive. Viper Auto Glass was so accommodating in working around my schedule (came out on a Saturday) and then came out to my home. They installed a new windshield…
Quality windshield installed in the comfort of my home! Great customer service, craftsmanship, and speed. Thank you Viper Auto Glass Team! Job well done. A+
These guys came to my house and replaced my cracked windshield. They came the morning after I called them, it took only an hour, and it was reasonably priced. Strongly recommend them!!!! Great experience.
They were so kind and accommodating around bad weather! Completed the job quickly and professionally for a reasonable price, all from the convenience of my home :)
Very professional, accommodating and customer service oriented, responded fast to my inquiry and worked around my schedule to get my windshield replaced in a timely manner on a saturday, highly recommended :)
This company is very professional, came on time and replaced the cracked windshield. The price was very reasonable.
This company was EXCELLENT!! The gentlemen went above and beyond to make sure everything was perfect & it was. I would recommend this company!! Thank you, Happy customer.
Keep up the good and professional work 💯💯💯
Amazing!! Very professional! Was on time, didn’t take long at all, and it was done perfect! He even vacuumed my car & gave me hand sanitizer!!! Overall great guy and amazing service!!
Very good service. Highly recommended!
great service and very knowledgeable. Took a look at problem situation that another installer had messed up and came to my house and fixed it.
Very neat replacement. Thank you guys 😊
Extremely professional and helpful. They made this process so much easier than I thought it’d be.
They were upfront about costs. I ended up paying exactly what they quoted me. They were also very responsible regarding covid precautions.
Germán was great. He came to my house and replaced the windshield in under an hour. He also wiped down and disinfected the interior after he was done. Pricing was great too. He came in lower than the body shops near me that requested I drop off the car and leave it with them for a day.
Very great customer service and very quick service! Highly recommend
Excelente servicio muy profesional
Herman was on time, did a great job, left everything clean, and was able to give me the best price!! I would highly recommend his services!! 🙂
What a great experience with German (owner) and Viper Auto Glass. Extremely professional and courteous. I felt bad as we chatted during the entire process and what would of been a 45 min appt took 1 hour and 45 mins. That tells you how appreciative he is.
German was kind, friendly, took COVID precautions, and came to me to replace the windshield. Great value! Highly recommend!
Excellent front windshield replacement by Viper Auto Glass, just under a week ago. German was a pleasure to work with; fair pricing, flexible on schedule, very courteous and professional. He came to our house to replace the windshield. He also disinfected the car after he finished the work, a nice touch. A few days…
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Auto windshield replacement | 69 | — |
| Auto side window replacement | 10 | — |
| Installation | 8 | — |
| Auto rear window replacement | 7 | — |
| Auto windshield repair | 2 | — |
