Google reviewers rate Visiting Angels Senior Home Care in Lynn, MA, 4.9 out of 5 based on 32 reviews. Clients frequently describe caregivers as punctual, professional, and attentive to personal care needs such as bathing, meal preparation, and transportation. The office staff is noted for maintaining clear communication, promptly addressing scheduling changes, and providing flexible support for aging in place. A single low-star review criticized caregiver attentiveness and management's response to complaints, though this isolated incident contrasts with the overwhelmingly positive feedback regarding reliability and compassionate service.
Google rating: 4.9 out of 5 from 32 reviews (97% five-star).
Reviews on this page: 32 Google reviews (30 with written comments).
Owner responses: the business replied to 94% of reviews.
Most recent review: August 12, 2026.
Service: Home Care Service serving Lynn, Massachusetts.
Data from Google, last updated October 25, 2026.
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Customer reviews
4.9
★★★★★
32 reviews on Google
5★31
4★0
3★0
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
CG
Christine Guerriero3 reviews
★★★★★
I was recommended to use the Visiting Angles by the VA and have been for the past year . I have had the best experiences with their help in coordinating helpers to watch my dad who has Alziemers . Recently we have had the opportunity to have Beberlin who has gone above and beyond to see that my dad is well looked after .Thank you all for continuing to support me and my family through this awful disease 💕
Response from the owner · a month ago
Thank you for sharing this! We’re so glad that we especially Beberlin is there to provide and support to your dad during his care journey. We are very proud to serve the Veterans who have served our country. We shared your kind words with Beberlin—she really appreciated it.
Visiting Angels made it possible for my 93-yr-young mother (94 in few weeks) to attend the wedding of her granddaughter. We were blessed with Kelsey. She was attentive, caring, prompt and professional. She made my mother feel comfortable in large crowds and allowed her to enjoy the evening without any worries.
Also, few guests have noticed the superb job Kelsey did and had asked for details.
Response from the owner · 4 months ago
We are incredibly honored to have played a part in making such a special day possible for your mother and your family. It is wonderful to hear that our caregiver provided the professional, attentive, and reassuring care she deserved amidst the big celebration. Thank you for this heartwarming review. Congratulations to your and your family for wedding!
Your Visiting Angel, Theresa, provides wonderful care for my aging parents--they look forward to her coming to their home to assist with their ability to age in place. She goes above and beyond to help them continue to live as independently as possible.
Response from the owner · 7 months ago
Thank you for welcoming us to your home. We’re delighted your family is happy with the care—especially from Theresa, truly an angel. We appreciate your kind words.
The Visiting Angels team were fantastic to work with. Andrea and Sanjay put together a 24/7 care team on short notice (3 days). The caregivers; Wanda, Rosemary, Sandra, Norah, Munirat, Elaine, Cassandra, Heidy, and Cathy were all professional. They made the last few days of my father's life comfortable and diginified.
Thank you,
Visiting Angels
Response from the owner · a year ago
Thank you for your kind words! We're glad to learn that our services were up to the expectations. May God keep your father's soul in peace! We wish you and your family well!
Visiting Angels were in fact exactly that: our nighttime angels. They treated my husband with tender compassionate care, professionally, and respectfully. AB and Wanda also had to care for me for part of our Angel time as I had broken my ankle and was recovering from surgery. Our Visiting Angels blessed us. God bless them🙏🏽
Response from the owner · a year ago
Thank you for your kind words and wishes! It was an honor and privilege to be allowed in your home to help your husband and yourself. We're glad to learn that services were satisfactory. We wish you and your family well.
Jennifer was a godsend. Always positive, ready to help whenever and wherever needed, and responsible. She is a safe driver and we always felt safe in her care. She's part of our extended family.
Response from the owner · a year ago
Thank you for your kind words! We're glad to learn that you were happy with our services. We are proud of Jennifer and care she provided. We wish you and your family well!
Jennifer did a great job supporting my parents when they needed it most. We are grateful for the support she was able to provide them - whether it be driving my dad to the hospital to visit my mom, helping organize items around the house, or just providing them company. I could also reach out to the director, Andrea, whenever I had any questions or concerns and always got a prompt response.
Response from the owner · a year ago
Thank you for your kind words! We're glad to learn that you were happy with our services. We are proud of Jennifer and care she provided. We wish you and your family well!
My family used two other local home care companies before Visiting Angels. The professionalism with Visiting Angels far surpasses the others. They are always available by phone, or text to help me through whatever pops up. If you are in need of help with a loved one, please trust me on this one- call Visiting Angels- they have made my families day to day much smoother, cant thank them enough!!
We are so pleased with our Visiting Angel experience, have been gratefully using this agency since 2020 for care for our mother in her home. She has been blessed with a wonderful, loving and competent caregiver and a responsive back office. Thank you Angels.
Response from the owner · a year ago
Thank you for your kind words! We're so glad to hear that your family is happy with the care your mother has been receiving. We’re grateful to be part of your mother’s care journey!
