Google reviewers rate Visiting Angels Senior Home Care in Savannah 4.8 out of 5 based on 51 reviews. Customers frequently praise the punctuality, professional demeanor, and compassionate companionship provided by caregivers, noting that the company offers reliable assistance with daily living activities and household tasks. While most feedback highlights effective communication and peace of mind for families, some low-star reviews criticize inconsistent scheduling, incomplete task completion, and a lack of responsiveness from management when issues arise.
Google rating: 4.8 out of 5 from 51 reviews (88% five-star).
Reviews on this page: 51 Google reviews (49 with written comments, 1 with photos).
Owner responses: the business replied to 71% of reviews.
Most recent review: August 7, 2026.
Service: Senior Care Service serving Savannah, Georgia.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★
51 reviews on Google
5★45
4★4
3★0
2★1
1★1
Reviews from Google, shown as published (original wording, unedited).
AH
Allise HewesLocal Guide · 52 reviews
★★★★★
Visiting Angels was truly a blessing during our mother’s final days. After being deeply disappointed with the level of care at her nursing home, we were encouraged to contact Visiting Angels, and we are so grateful that we did.
Their caregivers were compassionate, attentive, and provided the comfort and support our mother deserved. They also brought our family tremendous peace during one of the most difficult times of our lives.
Beth was incredible. She was always accessible, responsive, and went above and beyond to make sure we had the help we needed, often on very short notice.
We cannot recommend Visiting Angels highly enough. Their kindness and professionalism made an immeasurable difference, and we will always be grateful for the care they gave our mother.
Response from the owner · 2 months ago
Allise Hewes, we strive to provide extraordinary in home care for those in need and it is great to see you had such a positive experience at Visiting Angels. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Kevin, Chery, and the Angels are very caring, compassionate, and knowledgeable.
My mother has been very well cared for with the Angel services!
Response from the owner · 3 years ago
Hello Jean,
Thank-You for your 5 star review!
It is wonderful to know that we are making a positive difference in our clients and family members lives.
We are so glad to be able to help your mom.
Kevin Hertzwig
Visiting Angels of Savannah
Visiting Angels gives peace of mind for when we can't be here for mom and they take such good care and visit with her. It gives her company that isn't family and a different perspective about what is going on with her.
Her caregive is Caitlyn and she is wonderful. When I am home when Caitlyn is here I hear lots of laughing and talking from moms living area. She plays card games and walks with her as well as helping her with chores. It really takes a special person to do this.
I highly recommend Visiting Angels and they are easy to work with and very accommodating if we need extra days or a change of schedule.
Response from the owner · 11 months ago
Debby Ogg, we're happy to hear you had such a positive experience with your caregiver as we pride ourself in providing the best home care.
Visiting Angels were absolutely wonderful in dealing with a very stubborn client. They were able to always meet ever changing needs on short notice. I highly recommend the Savannah visiting Angels.
Response from the owner · a year ago
Hello Alan,
Dad was a little testy. What made things easier was, the excellent employees that Visiting Angels of Savannah have.
It was a pleasure to be of service to Dad and to the family.
Just another success story for Visiting Angels of Savannah.
Kevin Hertzwig
CEO
Visiting Angels of Savannah
Was charged top teir for companion to help my mother bathe and take care of her laundry and cleaning. 1st angel i was afraid she would fall with my mother and she would not complete all duties esp bathing my mother every week. 2nd was a kid who did not know how to clean at all. Final straw was when kid called in to say she could not make it but office could not call me.
Do not use them unless they get better quality people and management.
Response from the owner · a year ago
Hello Shannon,
I am very sorry that we did not meet your expectations. I would like to wish you and your mom the very best moving forward.
Kevin Hertzwig
Owner
Very compassionate care for my 86 year old uncle. Thank you.
Response from the owner · 2 years ago
Hello Dell,
It was our pleasure to be of service for your Uncle and the family. We always strive to provide top quality service to every client, and are pleased to hear that you enjoyed your experience here at Visiting Angels!
Thank-you for your wonderful 5 Star Review!!
Sincerely,
Kevin
Owner
Visiting Angels of Savannah
I am writing this review to express the satisfaction that my family, specifically my soon to be 90 year old father and I have with Visiting Angles services. I researched many Home Care companies and was dissatisfied with their offerings. When I spoke with Mr. Hertzwig I was encouraged to give his services a try. He met with my dad and I, understood our concerns and matched our needs to a wonderful Direct Care Professional by the name of Tracy. My father is very happy with Tracy's professionalism and personality. She exudes a level of confidence and support that is invaluable to me as I manage my fathers affairs from afar. She attends most of his medical appointments and helps dad, who has hearing and other health issues understand what the doctors are saying and shares any concerns with me directly. Dad constantly assures me that Tracy has his respect, admiration and confidence. I highly recommend the services of Visit Angles of Savannah, GA. and when I see the commercials on television am so very proud that we chose this organization as their level of care and professionalism is exemplary.
Thank you to the Management Team and Staff.
Ramona W.
Response from the owner · 2 years ago
Hello Ramona,
As the owner of Visiting Angels of Savannah for 14 years. We have never received such praise.
We as a team are so very proud that we make a positive difference in the lives of the Way family.
With an extreme Thank-You from everyone for the 5 Star Review.
You have made our week!!
Kevin Hertzwig
Owner
Visiting Angels of Savannah
We've been working with Kevin and his staff at Visiting Angels for several months now and we've found them to be professional, responsive, and compassionate.
There is a solid team in place and they do a great job of answering questions, giving support, providing care, and offering companionship.
We are very happy with everything so far and will continue.
Response from the owner · 2 years ago
Hello Kurt,
You mentioned some very key points Professional, Responsive, Compassionate, Team, Support, Care, and Companionship.
All of these we as a team try to achieve. We are glad that the Schmidt family is pleased.
Thank-You for your vote of confidence and the 5 Star review.
Sincerely,
Kevin Hertzwig
CEO
Visiting Angels of Savannah