Water damage restoration service · Chandler, AZ · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%96+25Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#49 of 135 carpet cleaningiPosition by Experts Score among all companies we track in this category. · better than 64%
5.0★★★★★243 Google reviews · 24 photos
99%five-star reviews
4.94★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Voda Cleaning & Restoration of Phoenix at a glance
Customers consistently highlight rapid emergency response, professional demeanor, and clear communication regarding water damage, mold, and biohazard restoration services. Reviewers note that the team often assists with insurance claims and explains processes thoroughly. One lower-rated review mentions that the restoration timeline took several months, while another noted that specific odor removal treatments did not fully eliminate the smell.
Google rating: 5.0 out of 5 from 243 reviews (99% five-star).
Reviews on this page: 243 Google reviews (238 with written comments, 13 with photos).
Owner responses: the business replied to 100% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyCarpet Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Voda Cleaning & Restoration of Phoenix: 97/100 on this factor. Category median: 96.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Voda Cleaning & Restoration of Phoenix: 96/100 on this factor. Category median: 96.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Voda Cleaning & Restoration of Phoenix: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Voda Cleaning & Restoration of Phoenix: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 80.–
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Bar = this company · dark tick = category median.
Star ratings
243 Google reviews we collected
5.0of 5
5 stars24199%
4 stars00%
3 stars10%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 238 written reviews
99%praise
Praise53599%
Complaints41%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2148%
Reasonable1432%
Overpriced00%
Not sure920%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude13625%
Would recommend10720%
Quality & results9317%
Speed & response8616%
Communication5911%
Honesty & trust428%
Price & value163%
What customers talk about
We read 238 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He came immediately, was friendly, did great work, was easy to work with and explained the whole process clearly!”
“I would recommend these guys to anyone, they are true professionals and know their stuff.”
“Daniel is a very knowledgeable professional who does an excellent job meeting your needs.”
“Honest and kind people who helped me through some pretty terrible water damage.”
“Jeff and Daniel immediately jumped into action and helped us decide whether it was worth calling insurance or not, walked me through every detail of w…”
“…and helped us decide whether it was worth calling insurance or not, walked me through every detail of what to expect, and reassured me the entire tim…”
“He was fast, efficient, and transparent with all possible outcomes of water damage.”
“Pricing was always fair and aligned with other bids for each step of the process.”
People customers mention
Jeff29 reviews
Francisco24 reviews
Daniel13 reviews
Santiago7 reviews
Carlos6 reviews
Shay3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Voda Cleaning & Restoration of Phoenix for 8 kinds of job. Pick one to see what they paid and said.
RRiley2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 hours ago★★★★★
Jeff and Daniel came out and were so kind. My child plugged up a sink and left it on for 5 hours. Jeff and Daniel immediately jumped into action and helped us decide whether it was worth calling insurance or not, walked me through every detail of what to expect, and reassured me the entire time. They were not…
Great priceWater removalWater damage-related cleanup & repair
BBill3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Brady was great! He came immediately, was friendly, did great work, was easy to work with and explained the whole process clearly!
Reasonable priceWater removal
JJennifer5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great company. I contacted them late at night and they were there the next morning. Got things done quickly and communicated with my insurance company directly. Jeff and Daniel were very friendly and professional.
Water damage-related cleanup & repair
NNickLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
My toilet broke and leaked all of the back tank tap water out into the house. Called Elijah with Voda and he had someone out within 30 minutes. Kyler was an amazing representative of the company when he arrived. He was fast, efficient, and transparent with all possible outcomes of water damage.
I would recommend…
Not sureFlood cleanupWater damage-related cleanup & repair
JJeffrey12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Excellent company to work with. Very professional people from the owner to our service manager.
Great priceWater damage-related cleanup & repair
BBrianLocal Guide · 44 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Very helpful, knowledgeable, and took care of all the issues. Great guys and great company!
Jeff and Daniel came out and were so kind. My child plugged up a sink and left it on for 5 hours. Jeff and Daniel immediately jumped into action and helped us decide whether it was worth calling insurance or not, walked me through every detail of what to expect, and reassured me the entire time. They were not judgmental at all when the mom guilt hit of how did I let this happen in my house. They even answered every single one of my toddler’s questions (which was a lot) without looking frustrated or too busy for the children.
Price assessment: Great price
Services: Water removal, Water damage-related cleanup & repair
Response time: 0–1 hr
Response from the owner · 3 hours ago
Hi Riley Miller,
Thanks for your kind compliments about Voda Cleaning & Restoration of Phoenix and our team. We work hard to provide the best cleaning and restoration service, as well as quality customer service in Chandler. We are so happy we met your expectations.
B
Bill Bush3 reviewsiTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Brady was great! He came immediately, was friendly, did great work, was easy to work with and explained the whole process clearly!
Price assessment: Reasonable price
Services: Water removal
Response time: 0–1 hr
Response from the owner · a day ago
Thank you, Bill. We're thrilled Brady arrived promptly, was friendly, and made the process easy by explaining everything clearly. We appreciate your feedback and look forward to helping you again.
J
Jennifer Corneal5 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Great company. I contacted them late at night and they were there the next morning. Got things done quickly and communicated with my insurance company directly. Jeff and Daniel were very friendly and professional.
Services: Water damage-related cleanup & repair
Response time: 0–1 hr
Response from the owner · a week ago
Jennifer, thank you for the wonderful review. We are glad we could arrive quickly and take care of things while handling insurance communication on your behalf. Jeff and Daniel will be happy to hear you found them friendly and professional. We appreciate your trust and look forward to serving you again.
N
Nick FisherLocal Guide · 17 reviewsiTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
My toilet broke and leaked all of the back tank tap water out into the house. Called Elijah with Voda and he had someone out within 30 minutes. Kyler was an amazing representative of the company when he arrived. He was fast, efficient, and transparent with all possible outcomes of water damage.
I would recommend these guys to anyone, they are true professionals and know their stuff.
Price assessment: Not sure
Services: Flood cleanup, Water damage-related cleanup & repair
Response time: 0–1 hr
Response from the owner · 3 weeks ago
Nick, we appreciate you taking the time to share this. We are glad Elijah coordinated a prompt response and Kyler represented us so well by being fast, efficient, and transparent about next steps. Your recommendation means a great deal to our team. We are here if you need assistance in the future.
J
Jeffrey Wickman12 reviewsiTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
Excellent company to work with. Very professional people from the owner to our service manager.
Price assessment: Great price
Services: Water damage-related cleanup & repair
Response time: 0–1 hr
Response from the owner · 3 weeks ago
Thank you, Jeffrey, for the kind review. We are pleased to hear our team, from the owner to our service manager, provided a professional experience and we look forward to serving you again.
B
Brian HoneycuttLocal Guide · 44 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Very helpful, knowledgeable, and took care of all the issues. Great guys and great company!
Price assessment: Great price
Services: Flood restoration, Water removal
Response time: 0–1 hr
Response from the owner · a month ago
Hi Brian Honeycutt,
Thank you for the great review! We are dedicated to providing every customer with excellent service and quality cleaning and restoration services. Our team specializes in a wide range of services to keep your home or business clean, fresh, and free from damage. Please keep us in mind if your friends or family are ever in need of our services.
D
Diana Ngon7 reviewsiTotal number of Google reviews Diana has written across all businesses on Google Maps, not just this one.
Daniel was great to work with ! Very professional and explained the process of how everything worked ! Would definitely recommend!
Services: Water removal
Response from the owner · a month ago
Thank you, Diana, for the wonderful 5-star review. We're glad Daniel provided clear explanations and a professional experience. We appreciate your recommendation and look forward to helping you or anyone you refer in the future.
C
Core LocksmithLocal Guide · 105 reviewsiTotal number of Google reviews Core has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐
My allergies had gotten really bad, to the point where it was becoming difficult to breathe inside my own home. A friend recommended Voda Cleaning & Restoration, so I decided to give them a call—and I am so glad I did!
The first thing they checked was my air filter. It was dirty, but honestly, not too bad. However, when they inspected my air ducts, we discovered that they were in really bad shape and badly needed to be cleaned.
I scheduled Voda Cleaning & Restoration to come out, and I was extremely impressed with how careful they were. They took great care to make sure they didn't bring dust or debris into my home while doing the work.
Once they finished cleaning the air ducts, the difference was **amazing**. It was like a miracle—I could breathe much easier, and my eyes weren't watering anymore!
I honestly wish I had known about Voda Cleaning & Restoration a long time ago. I highly recommend them to anyone who needs their air ducts cleaned. I haven't personally used them for water damage restoration, but if I ever have water damage, **Voda will be the only company I call.**
Thank you, Voda Cleaning & Restoration, for making such a noticeable difference in my home!
Response from the owner · 2 months ago
Hi Core Locksmith,
Thank you for choosing and trusting us with your cleaning and restoration needs! We strive to be the best cleaning and restoration company in Chandler and the surrounding areas. We appreciate your business and support!
R
Rhett LueckLocal Guide · 16 reviewsiTotal number of Google reviews Rhett has written across all businesses on Google Maps, not just this one.
Voda is the best! They can handle the tough jobs that are too much for other companies to handle, and they do it right. Shay was super friendly and awesome to work with!
Response from the owner · 2 months ago
Hi Rhett Lueck,
We are so glad you were pleased with our service. Thank you for choosing and trusting Voda Cleaning & Restoration of Phoenix. If your friends and family are ever in need of our services, we would be happy to help them. With more than a decade of experience under our belt, we know how to pay attention to the details. Our thorough and meticulous team checks every box from start to finish so you get exactly the results you want the first time.
A
Adam Wolf17 reviewsiTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Shay to the rescue! Her and her team are quick, responsive and professional. If you need someone who can restore fire, flood, mold or any other damage, give Shay a call. Life savers!!
Price assessment: Reasonable price
Services: Flood restoration, Remodeling, Water removal
Response from the owner · 2 months ago
Thank you for recognizing our team’s professionalism and reliability. At Voda Cleaning & Restoration of Phoenix, we work hard to deliver dependable cleaning and restoration services with clear communication and attention to detail. Whether it’s carpet cleaning, water damage restoration, or specialty cleaning services, our goal is always to provide efficient and thorough results. We truly appreciate your trust and support.
