Analyzing 8,129,9238.1M ReviewsFor 22,98223K Experts

Experts Reviews · Company report
W. E. Harding Co logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%70+4.9Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

W. E. Harding Co

San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #150Position by Experts Score among all companies we track in this category. of 482 auto repair shops · 4.9★ from 179 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.W. E. Harding Co is better than 93% of auto repair shops.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.W. E. Harding Co is better than 89% of auto repair shops.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.W. E. Harding Co is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.W. E. Harding Co is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.W. E. Harding Co is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.W. E. Harding Co is better than 70% of auto repair shops.B
70

Reviews for your job

Customers hired W. E. Harding Co for 8 kinds of job.

W. E. Harding Co for auto emissions testing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto emissions testing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 45
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Auto emissions testing”

Tanisha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

They fit me in for a smog check even without an appt. Verek the mechanic was nice and willing to pull a little duty as he was the only one there while I was there. The experience was easy and quick. I was there less than 30 minutes. The staff was friendly and personable. Will be returning for other automotive needs.

Customer photo from Tanisha's review
Great priceAuto emissions testing
Yuping1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Very nice gentleman who treats customers very well.

Auto emissions testing
BartonLocal Guide · 98 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I got a SMOG done here. The owner is super chill and gave me a car calendar while I was waiting. It was really quick, like 15 min.

Customer photo from Barton's review
Vehicle InspectionAuto emissions testing
Annah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great local mechanic which took care of my new Fiat 500. Quick smog check and friendly staff; thanks Walter, I'll be back next time my car needs service!

Customer photo from Annah's review
Great priceVehicle InspectionAuto emissions testing
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

When I took my '02 E320 for emissions work, I feared bad news and and a big bill, but I soon realized I had nothing to fear. Shop owner Mr. Harding, shop manager A.J., and technician Verek were all very capable, friendly, and honest. I highly recommend their work.

Auto emissions testing
Jack4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Did a smog check here when I was in a hurry. They took me in on the spot and did it in record time. I was in and out in under 20 minutes. The tech Verek was very professional, friendly and experienced. Even checked my tire pressure and some other safety checks. Very reasonable price as well.

Customer photo from Jack's review
Great priceAuto emissions testing
Gerardo8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great experience having our VW Atlas smogged at this shop. Very personable and professional. I look forward to taking our other vehicle there this week!

Customer photo from Gerardo's review
Great priceAuto emissions testing
bluejax3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had a wonderful experience. First time I used them but I can tell they are honest people who love their work and will make sure you will leave their shop satisfied and not feeling ripped off. I will definitely come back if my car needs a service.

Great priceAuto emissions testing
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Smog check was quick and car passed!

Auto emissions testing
JudieLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

It’s easy to see why W.E. Harding Co. maintains such an impressive reputation. After discovering a great deal on Groupon and reading numerous glowing reviews, I decided to visit them for my annual smog check. The experience exceeded my expectations from start to finish. I was able to secure a same-day appointment…

Reasonable priceAuto emissions testing
KittyLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

It seems this place is a hidden gem in the middle of downtown San Jose. I purchased a Groupon for a Smog check and took my car there. From the gentleman who helped me initially during drop off to another gentleman who helped me at pick up, it was a pleasant and easy experience. I would recommend this business for…

Great priceAuto emissions testing
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

WE Harding did a great job getting my daughter's car smogged. In and out quickly. Thanks for getting us taken care of.

Reasonable priceAuto emissions testing
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My experience with Walter, Verek, and really everyone there is top notch. Auto knowledge is excellent. Car care is careful and respectful. Great shop with exceptional people. You can’t do any better than them. Highly recommend. 5 Star all the way. Thanks again guys.

Great priceGeneral repairs & maintenanceAuto engine diagnosticAuto emissions testing
S1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Friendly staff, smog check was quick and easy. Inspection was done professionally. Great price! Thank you!

Great priceAuto emissions testing
Phong9 months ago★★★★★

Rating only, no written review.

Great priceAuto emissions testing

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 42%Overpriced 2%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance17—
Auto emissions testing15—
Vehicle Inspection14—
Oil change12—
Auto engine diagnostic10—
Electrical repair8—
Brakes6—
Vehicle safety inspection6—

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