yosh chbosky4 reviewsTotal number of Google reviews yosh has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFix your posted hours. Tell your employees to be less rude
Wagon Wheel Tennis and Pickleball Center
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%54+34.3Reliability 28%66+18.6Replies to reviews 8%18+1.5Momentum penalty78−2.2Experts Score= 52Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#39 of 40 parksPosition by Experts Score among all companies we track in this category. · better than 3%
4.6 ★★★★★ 182 Google reviews · 24 photos
77%five-star reviews
4.44★last 12 monthsAverage stars on reviews from the last 12 months only.
5.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Sep 2026latest review
Wagon Wheel Tennis and Pickleball Center at a glance
Reviewers with a 4.6 rating from 182 reviews note that the facility offers well-maintained tennis and pickleball courts with affordable pricing for residents. Positive feedback highlights friendly staff, clean equipment, and an online reservation system, though some find the booking process difficult. A recurring criticism involves outdated posted hours on digital platforms and inconsistent staff friendliness, while other complaints mention pickleball court markings interfering with tennis play and aging ball machines.
- Google rating: 4.6 out of 5 from 182 reviews (77% five-star).
- Reviews on this page: 182 Google reviews (106 with written comments, 12 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: September 1, 2026.
- Service: Park serving Coppell, Texas.
Data from Google, last updated October 28, 2026.
Score profile vs other parks
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wagon Wheel Tennis and Pickleball Center: 54/100 on this factor. Category median: 71.C
54
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wagon Wheel Tennis and Pickleball Center: 66/100 on this factor. Category median: 91.B
66
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wagon Wheel Tennis and Pickleball Center: 78/100 on this factor. Category median: 100.B
78
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wagon Wheel Tennis and Pickleball Center: 18/100 on this factor. Category median: 18.F
18
Bar = this company · dark tick = category median.
Star ratings
182 Google reviews we collected
- 5 stars14177%
- 4 stars2514%
- 3 stars63%
- 2 stars53%
- 1 star53%
Praise vs complaints
Phrases our text analysis found in 106 written reviews
- Praise7285%
- Complaints1315%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude4755%
- Price & value2024%
- Quality & results1214%
- Would recommend34%
- Speed & response22%
- Honesty & trust11%
What customers talk about
We read 106 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Seating available, however more shaded seating would be nice.”
“What doesn't help is the staff isn't friendly at all.”
“It’s very affordable—especially if you’re a Coppell resident, but even for non-residents, it’s cheaper than most places around.”
“Pricey but we'll kept facility”
“The well-maintained courts are a joy to play on, and the staff's dedication to providing an exceptional experience is evident in every interaction.”
“Great place to play pickleball but the staff here is terrible.”
“Highly recommend.”
“I came from out of town and was welcomed right away”
“…ittle engine that could - a municipal gem in DFW that, unfortunately, honestly goes through big turnout swings with its programming.…”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
RichardLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★
I drove up here because the Google page said they open at 7am. A gentleman was taking down the sign with the current hours when I arrived and informed me that they did not open till 9. They should update their Google page, multiple people were there when I arrived. Terrible job
JeanLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★
I went there because my brother had a wheelchair tennis tournament going on. Very nice place, tennis, pickleball and instructors. I don't play tennis but it looked very nice.
FredLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I absolutely love this place so many tennis courts and o yea it has pickleball courts for the pickleball players as well
GarethLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Great tennis courts and great pickleball venue. Seating available, however more shaded seating would be nice.
VickiLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★
Clean courts, nice staff… just wish the tennis ball machine was kept in order. Feels like it’s been out of order for a while.
MohitLocal Guide · 160 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★
Clean courts. 3 star due to strips being put for pickleball which interferes with tennis.
Photos
Customer reviews
4.6 ★★★★★ 182 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Richard BuenoLocal Guide · 13 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI drove up here because the Google page said they open at 7am. A gentleman was taking down the sign with the current hours when I arrived and informed me that they did not open till 9. They should update their Google page, multiple people were there when I arrived. Terrible job
Tank RayLocal Guide · 33 reviewsTotal number of Google reviews Tank has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAwesome folks, good price for non resistance 7.00 for open play.
P RamirezLocal Guide · 30 reviewsTotal number of Google reviews P has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat courts
Jean TuricLocal Guide · 18 reviewsTotal number of Google reviews Jean has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI went there because my brother had a wheelchair tennis tournament going on. Very nice place, tennis, pickleball and instructors. I don't play tennis but it looked very nice.
Fred LeeLocal Guide · 38 reviewsTotal number of Google reviews Fred has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI absolutely love this place so many tennis courts and o yea it has pickleball courts for the pickleball players as well
samba sivaLocal Guide · 225 reviewsTotal number of Google reviews samba has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIts a great place to kids for tennis training.
Andy BonauLocal Guide · 25 reviewsTotal number of Google reviews Andy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePricey but we'll kept facility
Harshit KanoongoLocal Guide · 53 reviewsTotal number of Google reviews Harshit has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGood place for pickle ball. Book in advance
Rick KernLocal Guide · 28 reviewsTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis group is the best!
Business details
- Address: 950 Creekview Dr, Coppell, TX 75019
- Phone: (972) 462-5141
- Website: coppelltx.gov
- Service area: Coppell, TX