Customers praise the facility for its calm, low-stress environment where dogs are kept in spacious enclosures rather than crates, noting that staff are patient with anxious pets and provide timely communication regarding grooming progress. While many describe the pricing as fair for the quality of service, several low-star reviews cite issues with appointment reliability, unexpected price increases for matted coats, and dissatisfaction with specific grooming outcomes or safety incidents.
Google rating: 4.9 out of 5 from 182 reviews (95% five-star).
Reviews on this page: 182 Google reviews (150 with written comments, 27 with photos).
Owner responses: the business replied to 9% of reviews.
Most recent review: September 15, 2026.
Service: Mobile Dog Groomer serving Raleigh, North Carolina.
Data from Google, last updated October 29, 2026.
Star ratings
182 Google reviews we collected
4.9of 5
5 stars17395%
4 stars21%
3 stars11%
2 stars11%
1 star53%
Praise vs complaints
Phrases our text analysis found in 150 written reviews
98%praise
Praise15798%
Complaints42%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4830%
Quality & results3924%
Would recommend3019%
Price & value1912%
Speed & response138%
Honesty & trust96%
Communication32%
What customers talk about
We read 150 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everyone at WtR has been extremely kind and patient and they have exceeded our expectations!”
“They’re always running on time, which I really appreciate, and the price is completely fair for the amazing service they deliver.”
“Highly recommended if you need grooming, boarding or daycare!”
“I hope the prices don't raise because of this good review but that's another reason we love them, affordable and fair prices for the service.”
“Thank you for always making it an easy and quick process.”
“…t are boarded , play areas inside and outside with ample room, and a genuine interest in all things that would make our dog feel at home.…”
“The staff there was wonderful and had great communication while my dog was there!”
People customers mention
Carsen8 reviews
Connie6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recently, we took our dog Karo for boarding and grooming. So much apprehension on our part! For our first exploratory visit, we were greeted in a warm manner and shown around the facility. We encountered good size enclosures ( not crates) for the animals that are boarded , play areas inside and outside with ample room, and a genuine interest in all things that would make our dog feel at home. The level of cleanliness throughout the building was very impressive. So, how did our somewhat ornery senior dog do? AMAZING!! That is with both grooming and a little over two weeks of boarding (we were sent info and pics throughout his stay). Thankful we found this gem!! Huge thanks to the wonderful animal lovers at Wags to Riches!!
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Laurie MineoLocal Guide · 4 reviewsiTotal number of Google reviews Laurie has written across all businesses on Google Maps, not just this one.
My dogs started going to Wags to Riches for Doggy Daycare about a month ago and they love it! I love that I'm actually getting what I pay for....tired dogs!
Price assessment: Reasonable price
Services: Service not listed
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Beth M7 reviewsiTotal number of Google reviews Beth has written across all businesses on Google Maps, not just this one.
My fur babies are cut and fine as a great chilled wine. They always happy and eager to get in for their pamper session. Great place to get your babies all washed, cleaned and cut.
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Bea Marie3 reviewsiTotal number of Google reviews Bea has written across all businesses on Google Maps, not just this one.
Our 90lb tank of a dog is both anxious and overly energetic. He goes to daycare and just had his first boarding experience at this facility. We came back to a happy and healthy pup! Everyone at WtR has been extremely kind and patient and they have exceeded our expectations!
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Greg Emel3 reviewsiTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
We started using Wags to Riches about 2 months ago for doggy daycare for our socially awkward dog. He had been at another daycare for 3 years, and needed to change as they no longer accepted large dogs. We were worried about the transition, but it couldn’t have gone any better. Their entire team from the owner, to the front desk, to the daycare techs are wonderful. They understood my anxiety and sent pictures and updates as we got acclimated. We highly recommend them!
Price assessment: Great price
Services: Service not listed
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Samuel KingLocal Guide · 47 reviewsiTotal number of Google reviews Samuel has written across all businesses on Google Maps, not just this one.
I somewhat don't want to post this because this place is a diamond in the rough and I want to keep them all to myself. My dog absolutely loves going here. The staff is attentive, caring and knowledgeable. I hope the prices don't raise because of this good review but that's another reason we love them, affordable and fair prices for the service. Come check them out if you have a nice dog for my Golden to play with!
