Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts

Walgreens Pharmacy logo

Walgreens Pharmacy

Pharmacy · Miramar, FL · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%66+41.9Reliability 28%62+17.5Replies to reviews 8%29+2.4Experts Score= 62Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 22 pharmaciesPosition by Experts Score among all companies we track in this category. · better than 29%
4.5 ★★★★★ 25 Google reviews · 2 photos
80%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Apr 2026latest review
📞 Call (954) 885-1861Request a call backWebsite ↗

Walgreens Pharmacy at a glance

Reviewers frequently highlight friendly staff, clean facilities, and consistent product availability, often noting that employees go above and beyond to assist customers. Positive feedback also mentions competitive sales and efficient service. However, recurring criticism in low-star reviews focuses on long checkout lines due to understaffing and perceived rudeness or poor attitude from employees. The pharmacy maintains a 4.5-star rating based on 25 reviews, with no owner responses recorded.

  • Google rating: 4.5 out of 5 from 25 reviews (80% five-star).
  • Reviews on this page: 25 Google reviews (13 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: April 3, 2026.
  • Service: Pharmacy serving Miramar, Florida.

Data from Google, last updated November 2, 2026.

Score profile vs other pharmacies

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction66Reliability62Craft & service–Value–Momentum100Replies to reviews29Satisfaction: 66 (median 80)Reliability: 62 (median 76)Momentum: 100 (median 100)Replies to reviews: 29 (median 66)
Walgreens PharmacyPharmacies median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Walgreens Pharmacy: 66/100 on this factor. Category median: 80.B
66
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Walgreens Pharmacy: 62/100 on this factor. Category median: 76.B
62
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Walgreens Pharmacy: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Walgreens Pharmacy: 29/100 on this factor. Category median: 66.D
29

Bar = this company · dark tick = category median.

Star ratings

25 Google reviews we collected

  • 5 stars2080%
  • 4 stars28%
  • 3 stars14%
  • 2 stars00%
  • 1 star28%

Praise vs complaints

Phrases our text analysis found in 13 written reviews

  • Praise889%
  • Complaints111%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude667%
  • Quality & results222%
  • Speed & response111%

What customers talk about

We read 13 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I was there to pick up a charger for my car and the store manager was so nice and helpful.”
  • “Excellent service”
  • “They are always fast and always have everything in stock”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

GrindLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I was there to pick up a charger for my car and the store manager was so nice and helpful. He made the whole transaction so easy for me. I felt so lucky and grateful. Eric Jacobsen is the best that Walgreens has to offer

ChristyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Shanika went above and beyond to find my son’s medication in a nearby location. She not only one above and beyond, but she did it without being requested to, and with the best intentions as possible. It’s so nice to see that there are still people who truly care about others and are willing to do their job to the best of their ability.

IMLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This is our favorite Walgreens! Staff is friendly and store is clean and well-stocked.

CarlosLocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Everyone that has ever helped me here has been very kind and friendly. Always a great experience.

Compare with

Photos

Customer reviews

4.5 ★★★★★ 25 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Grind BuildLocal Guide · 36 reviewsTotal number of Google reviews Grind has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was there to pick up a charger for my car and the store manager was so nice and helpful. He made the whole transaction so easy for me. I felt so lucky and grateful. Eric Jacobsen is the best that Walgreens has to offer

Christy MachadoLocal Guide · 13 reviewsTotal number of Google reviews Christy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Shanika went above and beyond to find my son’s medication in a nearby location. She not only one above and beyond, but she did it without being requested to, and with the best intentions as possible. It’s so nice to see that there are still people who truly care about others and are willing to do their job to the best of their ability.

IM !17Local Guide · 25 reviewsTotal number of Google reviews IM has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is our favorite Walgreens! Staff is friendly and store is clean and well-stocked.

Ms. RetiredLocal Guide · 102 reviewsTotal number of Google reviews Ms. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They always have great sales

Osdany ValcarcelLocal Guide · 10 reviewsTotal number of Google reviews Osdany has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Exelente atención

James LaTourLocal Guide · 430 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great staff

Steve SmithLocal Guide · 201 reviewsTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Not good, only one person working long line to check out.

Carlos PlasenciaLocal Guide · 101 reviewsTotal number of Google reviews Carlos has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everyone that has ever helped me here has been very kind and friendly. Always a great experience.

Julio Perez HernandezLocal Guide · 17 reviewsTotal number of Google reviews Julio has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great shopping experience and friendly customer service.

gilda oliverosLocal Guide · 40 reviewsTotal number of Google reviews gilda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love my Walgreens, great pharmacists, great employees

Walgreens Pharmacy on Google Maps →

Business details