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Walgreens Photo

Passport photo processor · Clinton, IA · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%58+36.8Reliability 28%98+27.7Replies to reviews 8%10+0.8Experts Score= 65Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#196 of 201 photographersPosition by Experts Score among all companies we track in this category. · better than 3%
4.5 ★★★★★ 27 Google reviews · 6 photos
59%five-star reviews
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Sep 2025latest review

Walgreens Photo at a glance

Google reviewers rate Walgreens Photo in Clinton, Iowa, 4.5 out of 5 based on 27 reviews. Customers frequently describe the staff as friendly and helpful, noting that photo quality is generally good and issues are resolved quickly. However, recurring criticism highlights that pricing for services like developing older film is considered expensive without the membership program. Additionally, some reviewers report receiving text notifications for prescriptions that are incomplete or not yet available for pickup.

  • Google rating: 4.5 out of 5 from 27 reviews (59% five-star).
  • Reviews on this page: 27 Google reviews (12 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: September 22, 2025.
  • Service: Photographer serving Clinton, Iowa.

Data from Google, last updated October 25, 2026.

Score profile vs other photographers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and satisfaction; weakest: replies to reviews.

Satisfaction58Reliability98Craft & service–Value–Momentum–Replies to reviews10Satisfaction: 58 (median 99)Reliability: 98 (median 99)Replies to reviews: 10 (median 62)
Walgreens PhotoPhotographers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Walgreens Photo: 58/100 on this factor. Category median: 99.C
58
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Walgreens Photo: 98/100 on this factor. Category median: 99.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Walgreens Photo: 10/100 on this factor. Category median: 62.F
10

Bar = this company · dark tick = category median.

Star ratings

27 Google reviews we collected

  • 5 stars1659%
  • 4 stars830%
  • 3 stars311%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 12 written reviews

  • Praise686%
  • Complaints114%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude457%
  • Speed & response229%
  • Price & value114%

What customers talk about

We read 12 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The associates are always friendly and very helpful”
  • “If there's an issue, they are quick to fix it.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

EricLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★

Only go there if you sign up for their + program so you can get the deals listed,there are certain things that are cheap but it's mostly expensive

MrsLocal Guide · 122 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

This location of Walgreens is always the one I get family cards and pictures developed. Always fantastic customer service. If there's an issue, they are quick to fix it. Even if it is MY error. Can't beat that.

ReneeLocal Guide · 103 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

We get text to pick up prescriptions, and alot of times we get a partial order, or told it hasn't come in yet.

TheLocal Guide · 277 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 years ago★★★

Clean environment but if your looking to get older film developed, it's over priced!

Photos

Customer reviews

4.5 ★★★★★ 27 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Eric JohnsonLocal Guide · 13 reviewsTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Only go there if you sign up for their + program so you can get the deals listed,there are certain things that are cheap but it's mostly expensive

Faye BuelowLocal Guide · 21 reviewsTotal number of Google reviews Faye has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly service

Donald Shepard3 reviewsTotal number of Google reviews Donald has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very good service

janise woodLocal Guide · 336 reviewsTotal number of Google reviews janise has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always get a good deal 💕 Very friendly and helpful people

Mrs MooreLocal Guide · 122 reviewsTotal number of Google reviews Mrs has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This location of Walgreens is always the one I get family cards and pictures developed. Always fantastic customer service. If there's an issue, they are quick to fix it. Even if it is MY error. Can't beat that.

Cindy RekenthalerLocal Guide · 40 reviewsTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The associates are always friendly and very helpful

Renee StebbinsLocal Guide · 103 reviewsTotal number of Google reviews Renee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We get text to pick up prescriptions, and alot of times we get a partial order, or told it hasn't come in yet.

Steven PetersenLocal Guide · 53 reviewsTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Found what I wanted, check out was friendly

T Mussmann (Tee)Local Guide · 53 reviewsTotal number of Google reviews T has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

There on time and the pictures were very good

The Dauen ChroniclesLocal Guide · 277 reviewsTotal number of Google reviews The has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Clean environment but if your looking to get older film developed, it's over priced!

Walgreens Photo on Google Maps →

Business details