Analyzing 5,377,1955.4MGoogle Reviews For 14,40614.4K Experts
Walls of Books
4.7★★★★★ · 96 Google reviews · 23 photos
Book store · Kent, WA
Walls of Books at a glance
Customers frequently cite the store's clean, organized layout, wide selection of new and used books, and fair pricing as primary positives. Staff are generally described as friendly and knowledgeable, with the ability to locate out-of-stock titles or accept trade-ins for credit. Recurring criticisms include a limited hardcover selection, narrow aisles that restrict capacity, and isolated reports of rude or discriminatory service interactions.
Google rating: 4.7 out of 5 from 96 reviews (84% five-star).
Reviews on this page: 96 Google reviews (62 with written comments, 1 with photos).
Owner responses: the business replied to 82% of reviews.
Most recent review: October 20, 2026.
Service: Bookstore serving Kent, Washington.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.7
★★★★★
96 reviews on Google
5★81
4★7
3★5
2★1
1★2
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 62 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very charming and kind, she initiated a store transfer for me for a book they only had at their Issaquah location.”
“Great place to find very reasonably priced used books and even some new books.”
“Great service, great selection, aims to please, will order.”
“Because it was so organized I was able to look through the store quickly and didn’t feel overwhelmed with the amount of books they had available.”
“I definitely recommend this bookstore to anyone who loves to read.”
“…me feel trapped :( They have a good selection of new and used, but I honestly find myself not going because I can’t handle the set up.…”
People customers mention
Covington4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jeffrey Carpenter3 reviewsiTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
Wonderful place, and thank you so much to the employee who assisted me! Very charming and kind, she initiated a store transfer for me for a book they only had at their Issaquah location. It arrived quickly! For me, it's closer than Tukwila (Half Price Books), and I love that I usually have the store to myself, but let's change that!
Even if you're not looking for something, swing by and take a gander. A house of books is a place of limitless opportunities--explore them!
Response from the owner · 2 months ago
Thank you for the kind words! We hope to see you again soon.
Megan Eilers9 reviewsiTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Lovely bookstore with a wide selection! Prices are fair for most options but I felt children’s read alouds were a bit overpriced.
I found a few missing parts of my collection, which is so satisfying. My top suggestion is for the kids area to have a little toy or two in the back so parents and siblings can shop a bit longer and get those BOGO (10).
Steve Brachtenbach7 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Books here have decent prices. They have a small kids section and little table for them. It’s a small store but has a welcoming vibe. Definitely worth checking out. You can also sell back books 📕
Stephen JohnLocal Guide · 355 reviewsiTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
Very good service lots of books. I guess there's a reason that their promotion is around buying 10 books serious that seems excessive. very knowledgeable very personable staff member on hand very helpful especially to my grandson. I think the selections of hardcover books could be better but I guess when you're selling used books you sell what you get.
