Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate Walsh Counseling Services 4.8 out of 5 based on 263 reviews, with the owner replying to 83% of comments. Clients frequently praise the clinic for timely therapist matching, punctual appointments, and friendly administrative staff who handle scheduling and billing efficiently. Many describe feeling comfortable and supported during sessions, noting that counselors provide practical tools for managing anxiety and trauma. However, some low-star reviews criticize specific therapists for perceived lack of empathy or professional boundaries, and others report frustrations with long waitlists and unresponsive phone staff.
Data from Google, last updated October 29, 2026.
263 Google reviews we collected
Phrases our text analysis found in 240 written reviews
How often each topic comes up in the written reviews
We read 240 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was hardworking, dedicated, passionate, empathetic, kind, and always made me feel like she was in my corner rooting for me no matter what I was facing.”
“Phone staff today are EXTREMELY RUDE I don't need to be gaslit by someone who thinks they're the only one working when they aren't.”
“My experience there was excellent and I would not hesitate to recommend them to anyone who is in need of support.”
“I would really avoid this place, you are better off alone then going here.”
“I have had a wonderful experience with Walsh Counseling Services.”
“It was so easy to work with Walsh - they were able to get me in right away and they were always easy to contact if I needed to reschedule or anything else.”
“…eveloped a thoughtful game plan with strategies to help me improve my communication with family, friends, and colleagues, and to identify what I can d…”
“The disorganization and lack of communication from the office staff caused unnecessary stress during a time when I needed support the most.”
“My sessions feel like I'm talking to a trusted friend.”
“Good, very affordable care with a relatively short waitlist.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 263 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Walsh Counseling Services paired me with the best therapist I could ever imagine.
That's great to hear, thanks for letting us know! :)
I have worked with multiple people as a client at Walsh Counseling Services. My CCSS Alyssa was hands down the best I have ever had the pleasure of working with. She was hardworking, dedicated, passionate, empathetic, kind, and always made me feel like she was in my corner rooting for me no matter what I was facing. I know that the people who work at Walsh can only be a reflection of those that founded this office and have a vision to really truly help anyone and everyone who walks through their doors to the best of their abilities. As Walsh Counseling Services grows I know they will continue to remain dedicated to putting their clients first and helping as many people as they can. My experience there was excellent and I would not hesitate to recommend them to anyone who is in need of support. I could not have made the progress in my journey that I have without their support. Thank you to everyone at Walsh Counseling Services.
Thank you for such thoughtful and heartfelt words! Alyssa’s compassion and dedication reflect the heart of what we strive for at Walsh. Your kindness and recommendation mean so much to our entire team.
I had a great experience during my time at Walsh. They are well organized and my clinician seemed to constantly be learning more about her practice, which is the best sign of a great agency. And she already knew a lot when we started! They keep focused on your goals as a client and do great work helping you get there.
We're happy to hear you've felt comfortable with us! Thanks for sharing.
My therapist is amazing. She's really helping me reprocess my trauma in a safe environment and I'm truly grateful for Walsh.
We're happy to hear this Maryssa :)
Everyone I have interacted with here has been extremely friendly and helpful. I feel truly cared for.
Thank you Mary, great to hear!
Absolutely loved my time with Ana at Walsh counseling. She was so helpful in getting me through a tricky spot in my life. It was so easy to work with Walsh - they were able to get me in right away and they were always easy to contact if I needed to reschedule or anything else. I also never had any issues with billing - it seems like a very well and professionally run operation.
Thank you so much for your kind words! We’re thrilled to hear that Ana was so helpful and that your experience with us was smooth and supportive.
I have a great experience with this agency. My counselor has always made me feel comfortable and accepted. She has tips for dealing with any life stresses that come up without pushing me. My sessions feel like I'm talking to a trusted friend.
Thank you for sharing this! We’re so glad your counselor has helped you feel comfortable, accepted, and supported. We truly appreciate your kind words and are grateful to be part of your journey.
My counselor through Walsh Counseling has been amazing. She makes me comfortable to talk about tough things. She’s also helped me to with my anxiety and depression by giving me tools to help myself. Even when I don’t use the tools given, she never makes me feel bad about it.
Thank you so much for sharing this. We’re really glad to hear you’ve felt comfortable, supported, and never judged in your work with your counselor.
My 1st time trying counseling was a mess. It was a home visit with a different company. The counselor told me I couldn't be in her home because of my perfume. It might bother her other clients but no signs were posted. So I leave & file a complaint. Years and years go by. Here I find myself once again looking for a counselor but also having mixed thoughts because of my first experience. I'm so happy I heard about this company. Completely different 100% from my first experience. I highly recommend Walsh. I feel very supported and heard. Thank you. Thank you. Thank you. Never give up!
Thank you so much for taking the time to share this. We’re really glad you didn’t give up on finding support. It means a lot to hear that you felt heard and supported. We truly appreciate your kind words and recommendation.
I don't know what kind of therapist has you write a letter and essentially has you pour your emotions and heart out to them. Asks you through multiple sessions "do you even want to heal?" Litterally offers ZERO self help or coping mechanisms. Makes you feel judged, ridiculed and crjtisized with little to no empathy, compassion or knowledge of complex PTSD or of what therapy even is supposed to look like . Then proceeds to tell you that they will be referring you to another therapy service separate of Walsh. Its like they got click happy on their Psychology Today page, claiming to be knowledgeable about the process of helping one heal . Yet through the nearly seven months I have been seeing this therapist has had nothing constructive or productive to say to aid in personal growth or progression in my journey. Furthermore I would like to state that this is now the second therapist I have seen since trying this place and certainly am not feeling well from this experience 😕.
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts