iHow the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%64+22.4Reliability 15%75+11.3Craft & service 20%8+1.6Value 10%60+6Momentum 8%88+7Track record 7%59+4.1Accountability 5%21+1.1Experts Score= 53Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.53SCORE
CGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#70 of 96 pet servicesiPosition by Experts Score among all companies we track in this category. · better than 27%
4.6★★★★★73 Google reviews · 23 photos
85%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of reviews from the last 24 months that gave 1 or 2 stars.
Customers frequently praise the grooming quality for dogs and cats, noting that pets often return happy and that staff handle difficult coats with care. Recurring themes include reasonable pricing, quick turnaround times, and friendly interactions that put animals at ease. However, low-star reviews highlight significant communication failures, such as slow responses to inquiries, appointment scheduling errors, and instances where specific grooming instructions were ignored or mishandled.
Google rating: 4.6 out of 5 from 73 reviews (85% five-star).
Reviews on this page: 73 Google reviews (55 with written comments, 3 with photos).
Owner responses: the business replied to 12% of reviews.
Most recent review: August 14, 2026.
Service: Pet Service serving Las Vegas, Nevada.
Data from Google, last updated October 25, 2026.
Score profile vs other pet services
Percentile per factor (100 = best)iPercentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and reliability; weakest: craft & service.
Warm Springs GroomingPet Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Warm Springs Grooming is better than 64% of pet services. Category median: 74.B
64
ReliabilityiReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Warm Springs Grooming is better than 75% of pet services. Category median: 69.B
75
Craft & serviceiCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Warm Springs Grooming is better than 8% of pet services. Category median: 32.F
8
ValueiValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Warm Springs Grooming is better than 60% of pet services. Category median: 50.B
60
MomentumiMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Warm Springs Grooming is better than 88% of pet services. Category median: 48.A
88
Track recordiTrack record · 7% of the scoreReview volume and years with reviews.Warm Springs Grooming is better than 59% of pet services. Category median: 50.C
59
AccountabilityiAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Warm Springs Grooming is better than 21% of pet services. Category median: 53.D
21
Bar = this company · dark tick = category median.
Star ratings
73 Google reviews we collected
4.6of 5
5 stars6285%
4 stars34%
3 stars23%
2 stars11%
1 star57%
Praise vs complaints
Phrases our text analysis found in 55 written reviews
91%praise
Praise5391%
Complaints59%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price240%
Reasonable360%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1729%
Staff & attitude1424%
Would recommend814%
Price & value712%
Speed & response610%
Communication35%
Honesty & trust35%
What customers talk about
We read 55 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We had an amazing experience here and will definitely be back!”
“Blair is incredibly friendly, professional, and clearly has a talent for grooming doodles.”
“We couldn't be happier with the results and highly recommend Blair to anyone looking for a groomer who knows how to work with doodles!”
“My dog Zelda was booked as soon as I contacted this place, she was done fairly quickly, the price was very reasonable, and she looks like a million bucks!”
“Every time we bring Laka in, he greets him with the same calm, friendly energy that puts him at ease right away.”
“…or today and called to confirm and she tells me that I did a no call no show in July ( witch I didn’t because my appointment was June 30th !…”
“Blair listened to exactly what we wanted and delivered the perfect cut.”
“Warm Springs Grooming has become one of those places we trust without hesitation, and a lot of that comes down to Blair.”
People customers mention
Blair10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Warm Springs Grooming for 7 kinds of job. Pick one to see what they paid and said.
HennieLocal Guide · 54 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Dog and cats were groomed. Blair was so nice and friendly. I was so happy with the services, I'm going to be a long-time customer
Great priceDog ear cleaningCat grooming and stylingDog grooming
KaceeLocal Guide · 98 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
We had an amazing experience here and will definitely be back! Blair is incredibly friendly, professional, and clearly has a talent for grooming doodles. Our dog, Tucker, looks fantastic.
We've had issues with other groomers in the past cutting his hair too short or leaving it uneven, so finding someone who truly…
Reasonable priceDog grooming
DaveLocal Guide · 45 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
You can identify a great groomer by how your pet responds and my dog can't wait to go see Mr. Blair! He's truly an animal whisperer!
Reasonable priceDog full service grooming
NadiaLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I first took my pup here to get his nails trimmed on a whim since we just moved close by. The owner was so kind from the beginning. I then booked a grooming appointment. He was finished with grooming my pup ahead of schedule. When picked up, our pup was so happy hanging out at the groomer and didn't give the owner a…
Reasonable priceDog anal gland expressionDog groomingDog full service grooming
KattLocal Guide · 114 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Blair always takes care of my little one and makes sure she's her best self. I've been coming back for a while now.
ZACHARYLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
They do great cuts for our Persian cats and always communicate very well even when there are issues with our kitties being a little tougher to cut so they have a nick or aren't able to get as low in some areas. They always get the job done better than other groomers we've gone to.
Dog and cats were groomed. Blair was so nice and friendly. I was so happy with the services, I'm going to be a long-time customer
Price assessment: Great price
Services: Dog ear cleaning, Cat grooming and styling, Dog grooming, Dog bathing and blow dry, Cat ear cleaning, Cat nail trimming, Dog grooming and styling, Dog nail trimming
Kacee LavigneLocal Guide · 98 reviewsiTotal number of Google reviews Kacee has written across all businesses on Google Maps, not just this one.
We had an amazing experience here and will definitely be back! Blair is incredibly friendly, professional, and clearly has a talent for grooming doodles. Our dog, Tucker, looks fantastic.
We've had issues with other groomers in the past cutting his hair too short or leaving it uneven, so finding someone who truly understands doodle coats has been a challenge. Blair listened to exactly what we wanted and delivered the perfect cut. Tucker looks clean, fluffy, and beautifully groomed.
We couldn't be happier with the results and highly recommend Blair to anyone looking for a groomer who knows how to work with doodles!
Price assessment: Reasonable price
Services: Dog grooming
2 OF JUANLocal Guide · 223 reviewsiTotal number of Google reviews 2 has written across all businesses on Google Maps, not just this one.
Warm Springs Grooming has become one of those places we trust without hesitation, and a lot of that comes down to Blair. He is genuinely gifted at what he does. Every time we bring Laka in, he greets him with the same calm, friendly energy that puts him at ease right away. You can tell he loves the dogs he works with, and that care shows in the results.
Laka always comes out looking, smelling, and feeling wonderful. His coat is soft, clean, and perfectly trimmed, and he walks out with that happy little bounce he gets when he feels good. It is the kind of grooming that makes you pause for a moment just to admire how fresh and comfortable he looks.
The shop itself has a relaxed, welcoming atmosphere. The staff moves with confidence, the space stays clean, and everything feels organized. Drop off and pick up are simple, and the whole experience feels smooth from start to finish.
What stands out most is the consistency. Blair delivers the same level of care every single visit. Laka trusts him, and so do we. It is rare to find someone who combines skill, patience, and genuine kindness the way he does.
Warm Springs Grooming is dependable, friendly, and full of heart. Blair makes the experience exceptional, and Laka always comes home feeling his best.
Price assessment: Great price
Services: Dog ear cleaning, Dog anal gland expression, Dog grooming, Dog bathing and blow dry, Dog full service grooming, Dog grooming and styling, Dog nail trimming
Dave MasonLocal Guide · 45 reviewsiTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
I first took my pup here to get his nails trimmed on a whim since we just moved close by. The owner was so kind from the beginning. I then booked a grooming appointment. He was finished with grooming my pup ahead of schedule. When picked up, our pup was so happy hanging out at the groomer and didn't give the owner a hard time. My dog does not usually like baths or nail trimming, but felt so comfortable during his time at Warm Springs Grooming. Prices also great!! Most definitely will be back :)
Price assessment: Reasonable price
Services: Dog anal gland expression, Dog grooming, Dog full service grooming, Dog nail trimming
Kristie LarsonLocal Guide · 34 reviewsiTotal number of Google reviews Kristie has written across all businesses on Google Maps, not just this one.
They do great cuts for our Persian cats and always communicate very well even when there are issues with our kitties being a little tougher to cut so they have a nick or aren't able to get as low in some areas. They always get the job done better than other groomers we've gone to.
