IRONING SERVICES · OGDEN, UT
Wasatch Maids logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%93+32.6Reliability 15%98+14.7Craft & service 20%71+14.2Value 10%81+8.1Momentum 8%55+4.4Track record 7%28+2Accountability 5%83+4.2Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Wasatch Maids

Better than 95% of ironing services · #1 of 20

4.9★178 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Wasatch Maids for office & workplace cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Office & workplace cleaning”

★★★★★ Frosty · 3 years ago

When I got home and saw the place, I was flabbergasted to tell you the truth. Phenomenal job! Above and beyond what I ever expected! I'm very grateful for the nice job! I will definitely be using you guys frequently! Thank you so much for going the extra mile!

Deep cleanGeneral housekeepingOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ John · 4 years ago

Rating only, no written review.

General carpet cleaningUpholstery cleaningDeep clean+ Professionalism

vs category

Blue = Wasatch, grey = ironing services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02023-Q4: 5.00★ (8 reviews)2024-Q1: 5.00★ (9 reviews)2024-Q2: 4.93★ (14 reviews)2024-Q3: 4.91★ (11 reviews)2024-Q4: 5.00★ (4 reviews)2025-Q2: 5.00★ (18 reviews)2025-Q3: 5.00★ (13 reviews)2025-Q4: 5.00★ (14 reviews)2026-Q1: 5.00★ (11 reviews)2026-Q2: 5.00★ (6 reviews)2026-Q3: 5.00★ (9 reviews)2026-Q4: 5.00★ (3 reviews)2023-Q42024-Q42025-Q42026-Q4
This companyIndustrydot size = review count

Price

$240-7% vs typical ironing services

Bar = middle half of what customers paid · gold mark = category median.

Great price 38%Reasonable 56%Overpriced 0%Not sure 6%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%93+32.6Reliability 15%98+14.7Craft & service 20%71+14.2Value 10%81+8.1Momentum 8%55+4.4Track record 7%28+2Accountability 5%83+4.2Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
93
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
98
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
71
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
81
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
55
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
28
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
83

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+44 / −1
Professionalism
+40 / −1
Responsiveness
+35 / −0
Punctuality
+26 / −0
Value
+32 / −0

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