Analyzing 7,364,2957.4M ReviewsFor 20,86320.9K Experts

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Washington Township Adult Education

Adult education school · Indianapolis, IN · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%76+48.3Reliability 28%83+23.4Replies to reviews 8%19+1.6Momentum penalty99−0.1Experts Score= 73Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 15 language schoolsPosition by Experts Score among all companies we track in this category. · better than 29%
4.7 ★★★★★ 37 Google reviews · 6 photos
86%five-star reviews
4.67★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review
📞 Call (317) 259-5275Request a call backWebsite ↗

Washington Township Adult Education at a glance

Reviewers highlight affordable adult English and HiSET programs, praising friendly staff and effective teaching methods that support language acquisition and career goals. The school offers free tuition and maintains a welcoming atmosphere, with some noting virtual class support during the pandemic. However, two critical reviews describe a continuing education program where mandatory attendance was required for months before funding ceased, leading to complaints about wasted time and administrative focus on timesheets rather than instruction.

  • Google rating: 4.7 out of 5 from 37 reviews (86% five-star).
  • Reviews on this page: 37 Google reviews (23 with written comments, 1 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 1, 2026.
  • Service: Language School serving Indianapolis, Indiana.

Data from Google, last updated October 26, 2026.

Score profile vs other language schools

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

Satisfaction76Reliability83Craft & service–Value–Momentum99Replies to reviews19Satisfaction: 76 (median 88)Reliability: 83 (median 87)Momentum: 99 (median 100)Replies to reviews: 19 (median 58)
This companyLanguage Schools median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Washington Township Adult Education: 76/100 on this factor. Category median: 88.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Washington Township Adult Education: 83/100 on this factor. Category median: 87.A
83
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 92.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Washington Township Adult Education: 99/100 on this factor. Category median: 100.A
99
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Washington Township Adult Education: 19/100 on this factor. Category median: 58.F
19

Bar = this company · dark tick = category median.

Star ratings

37 Google reviews we collected

  • 5 stars3286%
  • 4 stars25%
  • 3 stars13%
  • 2 stars00%
  • 1 star25%

Praise vs complaints

Phrases our text analysis found in 23 written reviews

  • Praise1091%
  • Complaints19%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude545%
  • Quality & results327%
  • Would recommend218%
  • Price & value19%

What customers talk about

We read 23 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The teachers are excellent, and the secretary is definitely a very kind person.”
  • “A truly wonderful experience!”
  • “I recommend it 1000%.”
  • “Does anyone know the price of the course?”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

carlyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Es muy buena escuela para aprender ingles. Los profesores son excelentes y su secretaria es sin duda una persona muy amable.

BARKAMA1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

A truly wonderful experience! This program helped me earn my HiSET and gain the confidence to pursue my dream of becoming a Medical Assistant. The teachers and classmates feel like family, and the cultural sharing makes every class exciting. If you want to succeed and feel supported, this is the place to be!

MaritzaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love it! The teachers are very friendly and the teaching method is the best for learning English ❤️❤️❤️❤️❤️

Soufian16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

The English language course for adults will remain one of the most beautiful experiences I have ever had in my life, because I learned many things that benefited me in my daily life, in addition to the fact that the English learning course helped me make my way towards my goal, and from this platform I thank all the…

OglaLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Me encanta la metodologia! La prof Diane es lo maximo! Espero mejorar mi nivel de ingles con uds.

MariamLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The adult English course is fantastic! It teaches English on such an understandable way and leaves the learners with new knowledge! Now, I can talk, read,and write in English thanks to this course! It wasn't expensive at all. It was only $20 and I was in. My teacher is Kerie and her assistant is Candy. They are very informal and amazing!

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Photos

Customer reviews

4.7 ★★★★★ 37 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
carly quinteroLocal Guide · 11 reviewsTotal number of Google reviews carly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Es muy buena escuela para aprender ingles. Los profesores son excelentes y su secretaria es sin duda una persona muy amable.

Alexander RochaLocal Guide · 9 reviewsTotal number of Google reviews Alexander has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excelente 👌

BARKAMA BALLO SOUADA SADIFOREVER1 reviewTotal number of Google reviews BARKAMA has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A truly wonderful experience! This program helped me earn my HiSET and gain the confidence to pursue my dream of becoming a Medical Assistant. The teachers and classmates feel like family, and the cultural sharing makes every class exciting. If you want to succeed and feel supported, this is the place to be!

Noell FieldsLocal Guide · 272 reviewsTotal number of Google reviews Noell has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fabulous campus...

Your Baby2 reviewsTotal number of Google reviews Your has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is the best initiative

Maritza RiveraLocal Guide · 16 reviewsTotal number of Google reviews Maritza has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love it! The teachers are very friendly and the teaching method is the best for learning English ❤️❤️❤️❤️❤️

Taylor Thompson (Thunder)3 reviewsTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Old Northview Middle School turned into adult education center

Meidy Cruz2 reviewsTotal number of Google reviews Meidy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alguien sabe cual es el presio del curso

Soufian Laouriki16 reviewsTotal number of Google reviews Soufian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The English language course for adults will remain one of the most beautiful experiences I have ever had in my life, because I learned many things that benefited me in my daily life, in addition to the fact that the English learning course helped me make my way towards my goal, and from this platform I thank all the teachers who helped me, led by teacher KATIE SATTLER , who was Always create a family atmosphere among students in the classroom. Thank you very much and may God bless all your steps.💐🤍

Ogla MontañoLocal Guide · 45 reviewsTotal number of Google reviews Ogla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Me encanta la metodologia! La prof Diane es lo maximo! Espero mejorar mi nivel de ingles con uds.

Washington Township Adult Education on Google Maps →

Business details

  • Address: 8401 Westfield Blvd Washington Township Services Center, NW Door # 2 & #4, Indianapolis, IN 46240
  • Phone: (317) 259-5275
  • Website: indyadulted.com
  • Service area: Indianapolis, IN