Google reviewers rate this Philadelphia service 4.9 out of 5 based on 56 reviews, with the owner responding to half of them. Customers frequently cite rapid arrival times, thorough water extraction, and clear communication with insurance carriers as key benefits. Staff are described as professional and attentive to property protection during the mitigation process. One low-star review notes a significant delay in arriving and a lack of follow-up regarding a promised quote, indicating occasional communication issues.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
The quality of service and attention to detail that Sal and his team bring to the table is unmatched! You won’t find someone better to call when you’re up against the wall. I would highly recommend Sal and his team to anyone and everyone!
Sal and his team at water Restoration are amazing!!!! Knowledgeable ,courteous , hard working and fair. Thank you for great service!
Sal was amazing! Truly the best to work with during a stressful time. He responded so quickly and was able to get on site almost immediately when we called him. He was so kind and knowledgeable about the process. He was very communicative with us and our insurance adjuster. Our insurance adjuster was impressed with his work and could tell that Sal was a real expert at water mitigation. We hope to never have a flood in our home again but if we ever did would 100% call Sal! Can’t recommend highly enough.
It was a pleasure working with Sal and his team at Water Damage & Restoration. Sal was very detailed oriented, timely, the job site was clean and organized, and he was professional and down to earth.<br><br>Would highly recommend!
Amazing service! I had water damage in my basement and they came within the hour, very friendly customer service! Ask for Sal, he was very helpful and kept me up to date throughout the whole process. 10/10 would use again!
I can’t express enough gratitude to Water LLC and their amazing team for their professionalism and quick response after a major storm caused a tree to fall on our home. From the moment I contacted them, they took immediate action, communicated clearly, and executed a well-organized plan to rebuild our house.<br><br>The damage was overwhelming, and we truly didn’t know where to start—but Sal and his crew stepped in and handled every aspect of the project from start to finish. What began as an incredibly stressful situation quickly turned into one of relief, knowing we were in such capable hands.<br><br>Their attention to detail, compassion, and efficiency were second to none. If you’re looking for a reliable, responsive, and professional company to help with your home restoration or emergency repairs—look no further than Water LLC. They are hands down the best! Highly recommend them to anyone in need.
Sal was absolutely amazing. He helped us out with water damage in the kitchen. Great company. Highly recommend.
We had a major water issue when water came from upstairs into the downstairs, and it was a nightmare. This company responded immediately and showed up so fast. They got right to work, stopped the water, and set up everything to dry the place out properly. The team was professional and efficient . I’m very grateful for their quick action and thorough job, highly recommend them to anyone dealing with water damage!
We recently had the unfortunate experience of dealing with flooding in our home due to an issue with a neighboring property. It happened on a Sunday afternoon—one of the worst times for an emergency like this—but thankfully, we reached out to Water Damage and Restoration LLC, and they were nothing short of amazing.<br><br>From the moment we contacted them, their team responded with urgency, professionalism, and genuine care. They acted quickly to assess the situation, brought in a plumber to help identify and stop the source of the water intrusion, and immediately began working to mitigate the damage. Their fast response truly prevented what could have been a much more stressful and devastating situation.<br><br>This was the first time we had experienced anything like this, and we’re so grateful we called Water Damage and Restoration LLC. They guided us through every step of the process with clear communication and expertise. They answered every question we had—no matter how small—and made sure we felt supported and informed throughout the entire restoration process.<br><br>We can’t thank them enough for their help, and we would highly recommend them to anyone in need of emergency restoration services. They turned a potentially overwhelming situation into something manageable and reassuring—and that kind of service is rare.<br><br>Thank you again to the entire team for your outstanding support!
Thank you so much for sharing your experience! We’re truly honored to have been there for you during such a stressful time. It means the world to hear that our team’s quick response and care made a difference. We’re so glad we could help turn a tough situation around with our water damage restoration services. Your kind words and recommendation mean everything to us—thank you again!
Great Service and Qiuckly done! Very kind and respectful workers, they cleaned up very well and did the job amazingly. Highly Recommend!