Analyzing 5,593,2735.6M ReviewsFor 15,23215.2K Experts
Customers frequently praise the company for its rapid response times, professional conduct, and transparent communication during water, mold, and fire restoration projects. Many reviewers note that the team arrived punctually, provided fair pricing, and used less toxic products when working in homes with children. The primary criticism involves scheduling failures, with one reviewer reporting that the company missed two assessment appointments without adequate notice, causing significant inconvenience.
Data from Google, last updated October 27, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 34 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We had two floors/rooms worth of damage and they came and fixed it.”
“This company is fantastic - they work fast, have a great partner program for mold testing + interior repairs and charged a fair price.”
“Second, Sid was very helpful both for the bulk of the remediation efforts and post-work cleanup a week or so later.”
“I would highly recommend and would definitely use them again.”
“What stood out most, however, was Mike's genuine care and understanding.”
“For starters, Mike was highly communicative, regularly accessible, and able to assist with various steps of our mold remediation process, from initial…”
“In addition to that thanks for the great price deal, you gave me.”
praise complaint · found by our text analysis, Google review wording unchanged.
This company is fantastic - they work fast, have a great partner program for mold testing + interior repairs and charged a fair price. We had two floors/rooms worth of damage and they came and fixed it. Incredibly professional and responsive. Would 10/10 recommend to my friends.
Absolutely excellent experience using WMF end to end. For starters, Mike was highly communicative, regularly accessible, and able to assist with various steps of our mold remediation process, from initial visit through a follow-up visit to further assess and solve my issues. Second, Sid was very helpful both for the bulk of the remediation efforts and post-work cleanup a week or so later. Both individuals work quality and ethic were notable and well above satisfactory. Highly recommend!
They went above and beyond to help me.
WFM completed mold remediation in our basement and did a great job. They were very easy to work with. Mike provided a prompt and competitive estimate. Kevin and his crew arrived on time and communicated their progress throughout the job. I appreciated that they selected greener/less toxic products for the job considering young kids in the home. We completed a post remediation mold test and the result showed cleaner air in our basement than outdoors. Great work!
WMF restoration was great. They were very professional and honest. Kevin and Sid did work in our basement and had great communication and were done quickly and efficiently. The basement looks 10 times better now
I recently had the pleasure of working with Mike Pinto, the Branch Manager who played a pivotal role in transforming my basement into a livable space once again, following a significant mold issue. From the onset, Mike's professionalism, empathy, and expertise were evident, providing not just a service, but a truly supportive experience during a stressful time. Mike and his team approached our mold problem with a level of thoroughness and attention to detail that was nothing short of remarkable. They not only addressed the immediate issue with precision and efficiency but also took the time to educate me on preventive measures to ensure the problem wouldn't recur. It was clear that Mike's priority was not just to fix the issue at hand, but to ensure the health and safety of my home for the long term. What stood out most, however, was Mike's genuine care and understanding. He recognized the emotional and financial stress that such issues can impose on homeowners and went above and beyond to alleviate those burdens. His transparent communication, patience in answering all my questions, and willingness to accommodate my schedule truly set him apart. Among the entire team, I felt most comfortable with Mike. He took the time to explain the process to me in a way that was easy to understand, ensuring I was fully aware and comfortable with each step being taken. This level of personal attention and care made a significant difference in my experience, further highlighting his exceptional dedication to customer service. Furthermore, Mike's leadership qualities shone through in the way he managed his team. The efficiency, respect, and positivity they demonstrated reflect Mike's exemplary management and commitment to excellence. In summary, Mike Pinto has not only restored my basement but has also restored my peace of mind. His exceptional service, combined with his extensive knowledge, genuine compassion, and personal attention, make him a standout professional. I am deeply grateful for his help and cannot recommend him highly enough to anyone facing similar challenges. Thank you, Mike, for making my basement livable again and for doing so with such grace and professionalism.
Wow, thank you so much for the great vote of confidence for Mike and our team!
It was a pleasure to work with Water Mold Fire and Restoration recently on my basement clean up. The staff Sid,Kevin and Ryan were efficient , professional, knowledgeable and very thorough. They took their time to clean up my basement, remove all the water and sewage damage.I would highly recommend and would definitely use them again. Very prompt to respond, very professional and were punctual. I would recommend them to anyone who may be facing a similar problem like mine.
Appreciate the kind words and the business! We are greatful to have such a good team :)
Mike, Walter, and the rest of the team were amazing! During a time of high stress, when I was looking at serious water damage to my home, they came in and made me feel secure that the job would be done correctly so that I could get back to enjoying my home as soon as possible. I loved how responsive they were, and how they educated me on each step of the process. They were completely clear on what they would do and why, and went above and beyond to do the job right. I can’t thank them enough for their work in getting the moisture and mold out of my home so that I can rebuild. Thanks guys!
Thanks for the review Paul, it means alot! We are happy you were pleased with the service :)
Mike pinto killed it. When all the big guys were busy mike got right out there and fixed my problem. Took instructions well. Super polite. Easy to work with. Go water mold fire restoration. Go!!!
Thank you for your business Raymond and we greatly appreciate the review!
Flippant crew and insufficient work.
We have not record of “funnyhaha” as a customer. If this is a real customer and please email your concerns to [email protected]
Analyzing 5,593,2735.6M ReviewsFor 15,23215.2K Experts