Reviewers frequently praise the knowledgeable guides, friendly staff, and informative historical content on various boat tours. Recurring themes include the scenic views of Annapolis and the Naval Academy, as well as the general cleanliness of the vessels. However, some customers reported mechanical failures, inadequate seating options, and poor communication regarding parking or reservations.
Google rating: 4.8 out of 5 from 892 reviews (85% five-star).
Reviews on this page: 891 Google reviews (751 with written comments, 154 with photos).
Owner responses: the business replied to 75% of reviews.
Reviews from Google, shown as published (original wording, unedited).
LH
Linda HeronLocal Guide · 16 reviews
★★★★★
What a wonderful couple of hours we shared with our tour guide Seamus. He was the most friendly and heartfelt guide to show us around what I would consider “his“ Annapolis and the Naval Academy. This was truly someone who was proud to live and work in this community. He is very involved, very knowledgeable and is very emotional about what he was showing and teaching us. Many things, even after being here several times, I did not know. If you’re ever in Annapolis and you want a tour, ask for Seamus. Was truly a wonderful day.
Squire Dave was awesome. His knowledge of Maryland history, State House, Annapolis and the United States Naval Academy was top notch.
Tour duration: 2–3 hr
Response from the owner · a week ago
Jim,
Thanks for booking Watermark's Best of Annapolis walking tour. We're pleased to hear that you enjoyed the experience, and we'll be sure to share your kind words with Squire Dave. Come see us again soon!
--The Watermark Team
Taylor, Thanks for cruising with Watermark. We're pleased you enjoyed your time on the water with us, and we hope we'll see you at the docks again soon.
--The Watermark Team
Amazing detail, funny and very patient tour guide. The 5th grade field trip was amazing 🤩
Tour duration: 2–3 hr
Response from the owner · a week ago
Thanks for bringing your fifth-grade class on one of Watermark's colonial Annapolis field trips. We're pleased to hear that you enjoyed the tour, and we'll be sure to pass on your comments to our guides.
--The Watermark Team
Mistress Susanna did an amazing job of bringing each story of colonial Annapolis to life. Very informative-answered each question and engaged with the group well. Wonderful tour !
Tour duration: 2–3 hr
Response from the owner · 2 weeks ago
Kimberly,
Thanks for booking one of Watermark's historic walking tours of Colonial Annapolis. We appreciate your kind words and will be sure to share them with your guide Mistress Susanna. We hope you'll join us in the future for another walking tour, or perhaps a cruise of Annapolis or Baltimore.
--The Watermark Team
They gave good information and were really nice! Fun to do for a 45 minute ride and history. 🤗 great location and they also have many other options to check out as well.
Tour duration: 0–1 hr
Response from the owner · 2 weeks ago
Emily,
Thanks for booking a Watermark cruise, and thank you, too, for this wonderful review. We appreciate you sharing your experience, and we hope to see you again in the future.
--The Watermark Team
Loved everything about this tour! But the friendliness of the Captain and crew stands out! They truly love what they’re doing!
Response from the owner · 2 weeks ago
Rick, Thanks for cruising with Watermark. We're pleased to hear that you enjoyed your time on the water with us, and we certainly appreciate your kind words about our captain and crew, which we will pass along.
--The Watermark Team
Andrew was very knowledgeable and gave us a wonderful tour.
Response from the owner · a month ago
Thanks so much for booking one of Watermark's historic walking tours of Annapolis. We're pleased to see that you enjoyed yourself, and we'll be sure to share your praise with your guide, Squire Andrew.
--The Watermark Team
We took 2 rides with Watermark. One a 40 min tour and the 2nd a 3 hour tour. Both times the employees were friendly and helpful. The days were beautiful. We had an excellent time.
Tour duration: 2–3 hr
Response from the owner · a month ago
Thanks so much for cruising with Watermark -- twice. It's great to hear that you enjoyed yourself, and we look forward to seeing you again in the future.
--The Watermark Team
