Customers consistently describe the staff as knowledgeable and helpful, noting that the extensive showroom displays facilitate product selection for bathroom and kitchen fixtures. Recurring themes include fair pricing, lack of sales pressure, and efficient communication regarding delivery schedules. Reviewers highlight punctual and polite delivery services that often arrive within specific time windows. No common criticisms are evident in the provided excerpts, as all reviews reflect positive experiences with the ordering and purchasing process.
Google rating: 5.0 out of 5 from 62 reviews (100% five-star).
Reviews on this page: 62 Google reviews (50 with written comments, 3 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: October 17, 2026.
Service: Kitchen and Bath Fixture serving Pittsburgh, Pennsylvania.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
62 reviews on Google
5★62
4★0
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
JF
Jim FacemireLocal Guide · 18 reviews
★★★★★
Go and talk to Samantha. Tell her what you have in mind and she will put it all together!
Response from the owner · 6 days ago
Thank you for taking the time to leave Don's Appliances a 5-star rating. We hope you've enjoyed your experience. Please let us know if you need anything in the future and enjoy your new appliances.
Hi Robin!
We received your review through Google, and wanted to extend a quick 'thanks' for being a brand advocate for Don’s Appliances and taking the time to share your experience.
We would love to stay connected with you! If you're on social media, consider following our Facebook or Instagram pages or subscribing to our YouTube channel. You'll find videos answering commonly asked appliance questions, cooking demos, giveaways and events!
All aspects of the ordering and purchasing process is very customer oriented. The highest level of customer satisfaction was achieved.
In today’s competitive market excellence in service is recognized and greatly appreciated.
Response from the owner · 7 months ago
We're glad to hear you had a positive experience, Willard. Your satisfaction is our priority.
I went to Watersource to gather information about a steam shower. The staff was really well informed and assisted me with determining the final configuration I was looking for. Pricing was fair and there wasn't any pressure to make a decision, although I did purchase the unit.
Response from the owner · 7 months ago
Thank you for taking the time to leave Don's Appliances a 5-star rating. We hope you've enjoyed your experience. Please let us know if you need anything in the future and enjoy your new appliances.
It was the absolute best experience! The wealth of knowledge that Jess had for us was amazing! She gave us all of the options and showed us an example of everything right there in the showroom! It was fantastic!
Response from the owner · 8 months ago
Thank you for taking the time to leave Don's Appliances a 5-star rating. We hope you've enjoyed your experience. Please let us know if you need anything in the future and enjoy your new appliances.
Our experience with WaterSource has been first rate. From purchase of products thru payment and delivery, all has gone very smoothly.
Response from the owner · 8 months ago
Hi Gerald
We received your review through Google, and wanted to extend a quick 'thanks' for being a brand advocate for Don’s Appliances and taking the time to share your experience.
We would love to stay connected with you! If you're on social media, consider following our Facebook or Instagram pages or subscribing to our YouTube channel. You'll find videos answering commonly asked appliance questions, cooking demos, giveaways and events!
I worked with Samatha at Watersource. It was a great experience. She had so much knowledge and guided me through choosing my bathroom shower fixtures and a new kitchen faucet. The showroom is spectacular. So many different suppliers on display and a whole spectrum of actual working plumbed kitchen fixtures that you can try to get a feel for functionality. Great showroom. Great service. I was also able to go right next door to the Don’s Appliance showroom to select new kitchen appliances. Great concept.
Response from the owner · 11 months ago
Thank you for taking the time to leave Don's Appliances a 5-star rating. We hope you've enjoyed your experience. Please let us know if you need anything in the future and enjoy your new appliances.
We went on and right back out, it was so easy to buy here! Friendly knowledgeable staff, plenty of selection!
Response from the owner · 11 months ago
Frank, thank you for leaving Don’s Appliances an excellent 5-star review regarding your purchase. We’re thrilled you enjoyed your experience and we’ll be sure to pass along your kind words. We put customer satisfaction as our top priority and your review contributes to the hard work we contribute daily. Enjoy your new Speed Queen TR5006WN washer!
We would love to stay connected with you! If you're on social media, consider following our Facebook or Instagram pages or subscribing to our YouTube channel. You'll find videos answering commonly asked appliance questions, cooking demos, giveaways and events!
Samantha was fantastic! Knew the product well and helped me procure what I needed very quickly
Response from the owner · a year ago
Paul, thank you for leaving Don’s Appliances an excellent 5-star review regarding your experience with Samantha. We’re thrilled you enjoyed your experience and we’ll be sure to pass along your kind words. We put customer satisfaction as our top priority and your review contributes to the hard work we contribute daily. Enjoy your new KN6030ADATLWH - Americh Kent 6030 ADA Left Hand - Tub Only - White! We would love to stay connected with you! If you're on social media, consider following our Facebook or Instagram pages or subscribing to our YouTube channel. You'll find videos answering commonly asked appliance questions, cooking demos, giveaways and events!