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Waterway Plumbing Co

4.5 ★★★★★ · 35 Google reviews · 14 photos
Plumbing supply store · Pittsburgh, PA

Waterway Plumbing Co at a glance

Google reviewers rate Waterway Plumbing Co 4.5 out of 5 based on 35 reviews, noting that the owner replies to 86% of feedback. Customers frequently describe the staff as knowledgeable, helpful, and friendly, often citing smooth installations and reliable advice for plumbing needs. While many praise the store's inventory and service, a few low-star reviews criticize high prices and perceived rudeness or poor customer service attitudes.

  • Google rating: 4.5 out of 5 from 35 reviews (80% five-star).
  • Reviews on this page: 35 Google reviews (17 with written comments).
  • Owner responses: the business replied to 86% of reviews.
  • Most recent review: December 20, 2024.
  • Service: Kitchen and Bath Fixture serving Pittsburgh, Pennsylvania.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

4.5
★★★★★
35 reviews on Google
5★28
4★2
3★2
2★1
1★2

Reviews from Google, shown as published (original wording, unedited).

Reese Page12 reviews
★★★★★

Terrible customer service!!!!!!

Review from Google · view on Google
Jason Dignon2 reviews
★★★★★

Knowledgeable and helpful staff.

Response from the owner · 4 years ago

Thank you, Jason. We sure appreciate it!

Review from Google · view on Google
Larry Hromiko1 review
★★★★★

Very friendly and helpful. Offered to help if we have problems. Had no problems. Installation went smoothly.

Response from the owner · 4 years ago

Great, Larry! Glad to hear it - thank you.

Review from Google · view on Google
Vince SirianoLocal Guide · 80 reviews
★★★★★

There good at helping someone fix stuff

Response from the owner · 4 years ago

Thanks Vince!

Review from Google · view on Google
Margaret teslovichLocal Guide · 19 reviews
★★★★★

These are the guys to go to with your plumbing problems. So helpful. Highly recommend.

Response from the owner · 5 years ago

Thank you Margaret!

Review from Google · view on Google
Bob MillerLocal Guide · 43 reviews
★★★★★

Not very polite bad attitudes. They dont want to help it seems like.....

Response from the owner · 6 years ago

Hi Bob - we are sorry we let you down and hope to have a chance to make it up to you.

Review from Google · view on Google
Joe DetempleLocal Guide · 90 reviews
★★★★★

Great place with knowledgeable help

Response from the owner · 6 years ago

Thank you Joe! We appreciate it!

Review from Google · view on Google
Laurence McGaffin4 reviews
★★★★★

I was in there for parts. and valves and they werea lot more reasonable than Brentwood pipe and valve company and he new of the Morels of Mt Oliver,PA!

Response from the owner · 7 years ago

Thank you Laurence! We appreciate your business.

Review from Google · view on Google
Leslie Brandon Leslie14 reviews
★★★★★

My second home

Response from the owner · 7 years ago

Ha! Thank you Brandon :)

Review from Google · view on Google
First Due PlumbingLocal Guide · 16 reviews
★★★★★

Great service

Response from the owner · 7 years ago

Thank you Robert!

Review from Google · view on Google

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