Google reviewers rate Waterworks Mechanical Inc. five out of five stars based on sixty-eight reviews, with the owner responding to every comment. Customers frequently cite rapid response times, often arriving within an hour or less for emergency repairs involving clogs, leaks, or water heaters. Recurring themes include clear communication of options, transparent pricing, and thorough cleanup after work is completed. No common criticisms appear in the provided excerpts, which consistently describe the service as professional, punctual, and easy to schedule.
Google rating: 5.0 out of 5 from 68 reviews (99% five-star).
Reviews on this page: 68 Google reviews (60 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: August 24, 2026.
Service: Water Treatment Service serving Everett, Massachusetts.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
5.0
★★★★★
68 reviews on Google
5★67
4★1
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 60 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Answered the phone himself and was able to come out and fix our sink issue the same day.”
“The plumber was not only highly skilled but also incredibly respectful- he wore shoe covers, laid down floor protection, then explained everything cle…”
The best! Courteous, professional, and proficient. We would gladly recommend Peter to others! Great job!
Response from the owner · 2 months ago
That you Joe & Maria for your kind works and the five star review!!
Our Master Plumbers are always happy to take care of these plumbing emergency’s !
Kind regards
The Team,
WaterWorks Mechanical
You Plumbing & Heating Experts
Ali Rabbani11 reviewsiTotal number of Google reviews Ali has written across all businesses on Google Maps, not just this one.
Water works mechanical service man was great in fixing the blockage in my kitchen. He explained what is the problem and gave three options to resolve it. He finished the job made sure everything is working and the cleaned up the area. I will recommend water works everytime.
Response from the owner · 2 months ago
Thanks for the Five Stars Ali. We provide options when we can and we were thrilled to be able to get your clogged kitchen sink draining as it should!
All to have helped.
Regards
The Team,
Waterworks Mechanical
Your Plumbing & Heating Experts
Matthew McCarthy4 reviewsiTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Peter was great. Answered the phone himself and was able to come out and fix our sink issue the same day. Payment and scheduling was very easy and all done with a few clicks on my phone. Highly recommend.
Thank you so much, Matthew! We’re glad Peter was able to get your sink issue resolved the same day and make the scheduling and payment process easy. We truly appreciate your recommendation and your trust in us!
Mike Cunha1 reviewiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
We had a clogged drain in a very tight bathroom sink. Quick service, good pricing, and very thorough. He kept everything clean and explained each step. Highly recommend. A+
Price assessment: Reasonable price
Services: Drain cleaning
Response from the owner · 3 months ago
Thank you, Mike, for taking the time to share your experience. We are pleased to hear that you were satisfied with our prompt service, thorough work, and pricing. We appreciate your recommendation and the opportunity to assist with your drain cleaning needs.
Alec Yeh9 reviewsiTotal number of Google reviews Alec has written across all businesses on Google Maps, not just this one.
We had Peter fix our toilet, outdoor bib, and our dishwasher and he did a great job! Easy, fast, efficient, and great service. Super nice and friendly! And love the Irish accent!
Price assessment: Reasonable price
Price: $2,000+
Services: Toilet repair, Outdoor plumbing system repair
Response from the owner · 3 months ago
Thank you so much, Alec! We’re glad Peter was able to take care of all your plumbing needs quickly and efficiently. We truly appreciate your kind words and thank you for choosing Waterworks Mechanical!
Alex Tynan1 reviewiTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
I highly recommend Waterworks Mechanical Plumbing, Heating & Drains. After a pipe burst in our basement on Monday morning, they had a wonderful plumber in our home within the hour. The plumber was not only highly skilled but also incredibly respectful- he wore shoe covers, laid down floor protection, then explained everything clearly , and even showed me before/after photos of the repair. The pricing was fair and transparent, with NO surprise fees! If you are in the Winchester area do yourself a favor and call them first. Real pros, fair prices, and they clearly care about the end results!
Response from the owner · 3 months ago
Emergency plumbing repair with same day service is one of the ways we help our clients. We know that stress levels are high and the last thing our clients need is to worry if they can even find a plumbing company to respond in this time of need.
We are always ready & able for these type of plumbing and heating emergency situations.
From Winchester to Boston we got you covered.
Happy to have helped Alex by providing you with our prompt, professional & dependable emergency plumbing leak repair service in Winchester Ma.
Regards
The Team,
Waterworks Mechanical
Your Plumbing & Heating Experts
Mareg K8 reviewsiTotal number of Google reviews Mareg has written across all businesses on Google Maps, not just this one.
Peter came to inspect my water leak and immediately found the issue. I’m glad I found his contact on Google. He was also very friendly and easy to talk to.
Happy to have helped with the emergency leak detection / plumbing repair in Medford Ma.
Thank you for your five start review Mr Mareg , we do appreciate it.
The Team,
WaterWorks Mechanical
Your Local Plumbing & Heating Experts
Des Farrell1 reviewiTotal number of Google reviews Des has written across all businesses on Google Maps, not just this one.
Had emergency plumbing situation with our water heater leaking everywhere. Called Waterworks Mechanical who responded promptly and installed a new hybrid water heater for us. Very impressed with service no mess and promptness and would highly recommend to our neighbours in Winchester and surrounding areas
Price assessment: Reasonable price
Response from the owner · 5 months ago
Happy to have helped to get you and your family back up and running with hot water again. We are sure you will save a lot of energy / electricity with this new Hybrid water heater!
Thank you for this Five Star review and we look forward to working with you again in the future when a prompt & professional company is required!
The Team,
WaterWorks Mechanical
Your Plumbing & Heating Experts
Simela GLocal Guide · 10 reviewsiTotal number of Google reviews Simela has written across all businesses on Google Maps, not just this one.
Peter at Waterworks Mechanical Inc. is fantastic. He’s incredibly knowledgeable, always prompt, and consistently professional. Every time he works on our property, he leaves the space spotless and tidy. Reliable, skilled, and easy to work with — highly recommend!
Price assessment: Reasonable price
Price: $800–900
Services: Drain cleaning
Response from the owner · a year ago
Waterworks Mechanical Inc Plumbing & Heating is always ready for a rapid response, with its a plumbing emergency or not!
Thank you for the 5 star review!
mark kowalski2 reviewsiTotal number of Google reviews mark has written across all businesses on Google Maps, not just this one.
Waterworks was very responsive and arrived at our home in less than 90 minutes from our initial contact. The professional that arrived was Peter. He was expert and very thorough and in addition he was very amiable. Of course, Peter fixed our problem. I would contact Waterworks for any of our plumbing/ heating needs in the future. I will add that our need occurred on the day before New Year’s Eve so during a holiday period and they were still very responsive.
Price assessment: Reasonable price
Price: $1,000+
Services: Heating system repair
Response from the owner · 9 months ago
Thank you Mr Mark K, for your kind words.
We like to solve heating issues for our clients, especially on days like today when the temperature is dropping.
When you need a prompt & professional plumbing & heating company in the Winchester area we are just a call away and would be happy to assist.
Best regards
The Team,
WaterWorks Mechanical
Your Local Plumbing & Heating Experts
