Kary Puente7 reviewsTotal number of Google reviews Kary has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEXELENT COMPANY
Watkins Environmental
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%55+13.3Value 14%57+8.1Replies to reviews 7%25+1.8Craft & service penalty70−3Momentum penalty71−2.9Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#34 of 34 hazardous material removalPosition by Experts Score among all companies we track in this category. · better than 0%
4.7 ★★★★★ 62 Google reviews · 12 photos
92%five-star reviews
4.43★last 12 monthsAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Aug 2026latest review
Watkins Environmental at a glance
Customers highlight efficient asbestos abatement, popcorn ceiling removal, and lead remediation, noting quick scheduling, clear communication, and professional site cleanup. Recurring themes include responsive quote requests and flexible timing for urgent renovation needs. One low-star review cites a rude receptionist who hung up on a caller asking about service types.
- Google rating: 4.7 out of 5 from 62 reviews (92% five-star).
- Reviews on this page: 62 Google reviews (44 with written comments, 5 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: August 18, 2026.
- Service: Hazardous Material Removal Service serving Carlsbad, California.
Data from Google, last updated October 29, 2026.
Score profile vs other hazardous material removal
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Watkins Environmental: 71/100 on this factor. Category median: 95.B
71
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Watkins Environmental: 55/100 on this factor. Category median: 94.C
55
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Watkins Environmental: 70/100 on this factor. Category median: 99.B
70
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Watkins Environmental: 57/100 on this factor. Category median: 99.C
57
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Watkins Environmental: 71/100 on this factor. Category median: 100.B
71
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Watkins Environmental: 25/100 on this factor. Category median: 68.D
25
Bar = this company · dark tick = category median.
Star ratings
62 Google reviews we collected
- 5 stars5792%
- 4 stars12%
- 3 stars00%
- 2 stars12%
- 1 star35%
Praise vs complaints
Phrases our text analysis found in 44 written reviews
- Praise12098%
- Complaints22%
Topic share
How often each topic comes up in the written reviews
- Speed & response2924%
- Staff & attitude2420%
- Would recommend2117%
- Price & value1916%
- Quality & results1411%
- Communication1311%
- Honesty & trust22%
What customers talk about
We read 44 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We did a popcorn ceiling removal on a vacation condo in Coronado California and the project was smooth and efficient in every way.”
“Caesar and the rest of the team arrived right on time, were very professional and clearly communicated everything throughout the process.”
“They came highly recommended from my realtor (who is very particular about the contractors he recommends) and they have been fantastic.”
“Quick response to quote request and no hidden fees.”
“Good work by Cesar on the remediation - removed as expected and left the site clean, had a few scheduling hiccups, but Bryn communicated well, and we…”
“…ected and left the site clean, had a few scheduling hiccups, but Bryn communicated well, and we were able to find a time that worked…”
“…that our customers and employees have knowing that we have Watkins reliable service is more than worth the price.…”
People customers mention
- Bryn 8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Vania11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Watkins Environmental took care of some asbestos abatement work at my new home. They have been absolutely wonderful to work with! Communication has been extremely easy and quick. And his team took care of the work in one day. They came highly recommended from my realtor (who is very particular about the contractors…
Alex5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Good work by Cesar on the remediation - removed as expected and left the site clean, had a few scheduling hiccups, but Bryn communicated well, and we were able to find a time that worked
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Watkins Environmental was top notch in every way. We did a popcorn ceiling removal on a vacation condo in Coronado California and the project was smooth and efficient in every way. Being from out of state they handled everything for us with ease and great communication. We couldn't have asked for a better outcome…
Stacy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I would highly recommend Watkins Environmental! We had them come out and remove popcorn ceiling after asbestos was discovered during a remodel. The staff were great to work with from beginning to end. Caesar and the rest of the team arrived right on time, were very professional and clearly communicated everything…
Rust3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Bryn, Brianna and the whole WATKINS team has been exceeding our expectations for over 20 years. We can always count on them and highly recommend them to anyone.
Janelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★
The receptionist is rude. Didn’t know answers when I called and when I asked follow up questions about the types of services they provide,, she hung up on me.
Photos
Customer reviews
4.7 ★★★★★ 62 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Vania Tashjian Frank11 reviewsTotal number of Google reviews Vania has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWatkins Environmental took care of some asbestos abatement work at my new home. They have been absolutely wonderful to work with! Communication has been extremely easy and quick. And his team took care of the work in one day. They came highly recommended from my realtor (who is very particular about the contractors he recommends) and they have been fantastic. Really grateful to have worked with them!
Alex Pagnotta5 reviewsTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGood work by Cesar on the remediation - removed as expected and left the site clean, had a few scheduling hiccups, but Bryn communicated well, and we were able to find a time that worked
Tanner RustLocal Guide · 15 reviewsTotal number of Google reviews Tanner has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest in the business!
Chris Lewis5 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWatkins Environmental was top notch in every way. We did a popcorn ceiling removal on a vacation condo in Coronado California and the project was smooth and efficient in every way. Being from out of state they handled everything for us with ease and great communication. We couldn't have asked for a better outcome and fully recommend them to anyone! Thank you Watkins!
Stacy10 reviewsTotal number of Google reviews Stacy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI would highly recommend Watkins Environmental! We had them come out and remove popcorn ceiling after asbestos was discovered during a remodel. The staff were great to work with from beginning to end. Caesar and the rest of the team arrived right on time, were very professional and clearly communicated everything throughout the process. Bryn checked in each day to make sure everything was on track and kept us apprised of the progress. I was very pleased with the whole process and would recommend them.
Rust Rust3 reviewsTotal number of Google reviews Rust has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBryn, Brianna and the whole WATKINS team has been exceeding our expectations for over 20 years. We can always count on them and highly recommend them to anyone.
Bradley Puckett1 reviewTotal number of Google reviews Bradley has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI recently hired Watkins Environmental for a residential asbestos abatement job and am pleased with the overall experience. The team completed the project as quoted and were flexible in scheduling the job to fit our tight schedule. They were very professional in their communication and site visits prior to and throughout the process. They took time to answer all of my questions about the process and their methods for safely removing the material. There was a minor issue during the job when one of the workers accidentally stepped through the ceiling drywall in a portion of our hallway while doing work in the attic. While it was inconvenient, Watkins was transparent about the situation and informed us of the incident the day it occurred. To make up for it, they offered a credit on the final bill to cover the cost of the repairs, which we greatly appreciated. Overall, I'm satisfied with the work Watkins Environmental performed and their professionalism throughout the process. I would recommend them to anyone needing asbestos abatement work.
Janelle Merry6 reviewsTotal number of Google reviews Janelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe receptionist is rude. Didn’t know answers when I called and when I asked follow up questions about the types of services they provide,, she hung up on me.
MaxLocal Guide · 51 reviewsTotal number of Google reviews Max has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat company, fast communication, and clean result. During floor installation, my floor installers found black tar under wooden floor, so it's asbestos. I really needed to finish my floor in 1 week it's deadline. So I started call different companies and I'm glad that I was able to get Watkins. I got work done within 2 days. My contact was Bryn, he is the manager. Team that worked in my house was led by Humberto, also great. The workers in the office were also polite and clear. 👍
Business details
- Address: 4345 Murphy Canyon Rd, San Diego, CA 92123
- Phone: (858) 268-1500
- Website: watkinsenviro.com
- Service area: Carlsbad, CA