Google reviewers rate Waxing the City five stars based on eighty reviews, noting that the owner responds to all feedback. Customers frequently cite friendly staff, punctual appointments, and comfortable environments for services including Brazilian, leg, and facial waxing. Recurring themes highlight knowledgeable technicians who provide detailed explanations and advice to ease first-time anxiety. One low-star review describes poor management, citing instances where the business was closed during posted hours and a stylist was unavailable despite a booking.
Google rating: 5.0 out of 5 from 80 reviews (99% five-star).
Reviews on this page: 80 Google reviews (75 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 25, 2026.
Service: Waxing Service serving Lago Vista, Texas.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
5.0
★★★★★
80 reviews on Google
5★79
4★0
3★0
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
AH
Analia Huerta5 reviews
★★★★★
What a great place! Always so inviting and friendly, love love love Ashley, she is always so sweet and knowledgeable with my lashes and has changed my brow shape for the good! I would recommend anyone to come here and see Ashley!
Ashley is amazing, she makes you feel so comfortable and definitely none of that awkward tension. If you have never gotta any kind of wax I definitely recommend going with Ashley 100%. She is my lifetime waxer now 😊
If your looking for a waxer that NEVER fails to make you feel welcomed, then Andrea is your person! She honestly is the best.
I’m new to waxing, but she tries her best to distract me from the pain/anxiety with great conversation and great music. I most definitely recommend her to everyone.
Love love love this place. Andrea takes such great care of me. After years of going to nail salons to have hot wax poured on my face, I was so happy to find a place like waxing the city.
Got my first Brazilian wax here and it was amazing!! Alicia was the best, she made me feel so comfortable the whole time! Definitely going back!! 100% recommended!!!
Chase is the absolute best!
I’m grateful for her company and conversations. Best service ever. 10/10 have recommended!
Update: Dec 2025- Still love Chase! Thank you for always taking great care of us!
I have been going to European wax for years but I’m switching. Kayla made me feel as if I was more than just a number- she took her time with me and laid the strips in the direction that they were supposed to go, rather than just being as quick as possible which is what I’ve seen at European wax. I was able to get in same day, and she even did my eyebrows for free since it was my first time there.