We Love Paws Pet Grooming Salon logo

We Love Paws Pet Grooming Salon

Pet groomer · Sacramento, CA · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%60+32.7Reliability 24%59+14.3Value 14%78+11Replies to reviews 7%8+0.6Craft & service penalty98−0.2Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#138 of 171 pet servicesPosition by Experts Score among all companies we track in this category. · better than 19%
4.6 ★★★★★ 90 Google reviews · 23 photos
83%five-star reviews
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Nov 2026latest review

We Love Paws Pet Grooming Salon at a glance

Reviewers note that We Love Paws offers dog and cat grooming, nail trimming, and spa services with reasonable pricing. Positive feedback highlights staff kindness, efficient handling of anxious pets, and clear communication regarding appointment times. However, recurring criticisms in lower-rated reviews involve poor scheduling reliability, missed appointments, and inadequate responses to customer inquiries.

  • Google rating: 4.6 out of 5 from 90 reviews (83% five-star).
  • Reviews on this page: 90 Google reviews (73 with written comments, 12 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: November 3, 2026.
  • Service: Pet Service serving Sacramento, California.

Data from Google, last updated November 10, 2026.

Score profile vs other pet services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

Satisfaction60Reliability59Craft & service98Value78Momentum100Replies to reviews8Satisfaction: 60 (median 81)Reliability: 59 (median 75)Craft & service: 98 (median 94)Value: 78 (median 96)Momentum: 100 (median 100)Replies to reviews: 8 (median 47)
This companyPet Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.We Love Paws Pet Grooming Salon: 60/100 on this factor. Category median: 81.B
60
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.We Love Paws Pet Grooming Salon: 59/100 on this factor. Category median: 75.C
59
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.We Love Paws Pet Grooming Salon: 98/100 on this factor. Category median: 94.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.We Love Paws Pet Grooming Salon: 78/100 on this factor. Category median: 96.B
78
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.We Love Paws Pet Grooming Salon: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.We Love Paws Pet Grooming Salon: 8/100 on this factor. Category median: 47.F
8

Bar = this company · dark tick = category median.

Star ratings

90 Google reviews we collected

  • 5 stars7583%
  • 4 stars56%
  • 3 stars22%
  • 2 stars11%
  • 1 star78%

Praise vs complaints

Phrases our text analysis found in 73 written reviews

  • Praise9089%
  • Complaints1111%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price440%
  • Reasonable550%
  • Overpriced110%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results3131%
  • Staff & attitude2525%
  • Would recommend1212%
  • Speed & response1111%
  • Communication1010%
  • Price & value1010%
  • Honesty & trust22%

What customers talk about

We read 73 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Jess always does a great job with his grooming and is good at communicating with me when Louie's grooming session is almost done.”
    “Very poor service despite being charged full price.”
  • “Megan who is the groomer is always friendly and Peaches never seems stressed or agitated after.”
    “She said she charged extra for her time and demanded 90$$$ We explained to her what her assistant said, but she denied it and was SO RUDE!”
  • “The owner and her staff are the best and highly recommend this dog grooming service.”
  • “I was able to get 2 medium dogs and a small dog in on the same day and they smelled and looked great.”
    “She did so well with him and she was very communicative, giving me frequent updates on any delays (my own fault).”
  • “…o took my 18-year old cat to them, and they were not only extremely communicative about what they would be able to do to take care of him, but far mor…”
  • “I found the price to be very reasonable but most importantly my stinky kitten was no longer stinky!”
    “I called to check on my puppy because it was only his second groom and they told me if I called again they wouldn't give me the $70 price.”
  • “My dog Skip loves loves going to see Annie, she absolutely takes care of Skip everytime trust her with my fury baby 100%.”

People customers mention

  • Annie 7 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired We Love Paws Pet Grooming Salon for 6 kinds of job. Pick one to see what they paid and said.

Recent reviews

Lauren7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The owner and her staff are the best and highly recommend this dog grooming service..nail trimming is a walk in service. The price is right.

Great priceDog ear cleaningDog anal gland expressionDog grooming
Karissa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have been a client of Jess at We Love Paws Grooming for about 2 years and my dog Louie loves Jess. The staff are kind and are very caring to my dog. I can tell my dog is well cared for as he wags his tail when he sees Jess and appears very relaxed in the groomers salon. Jess always does a great job with his…

Great priceDog anal gland expressionDog grooming
sean5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Took my four year old siberian husky for the full treatment, she came out and looked beautiful. I would highly recommend this place if you want your dog to look wonderful.

Great priceDog ear cleaningDog anal gland expressionDog grooming
diane8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I have been bringing my cat Peaches here for a number of months now for claw trims. Megan who is the groomer is always friendly and Peaches never seems stressed or agitated after. The price is reasonable for the service.

Customer photo from diane's review
rebecca6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

This spot is awesome! They are quick and efficient! Our Ruby loves her 'spa' days. She is so clean, soft and smells so good for days afterwards. Thank you to Annie and her team for providing exceptional service! Our dog loves this shop and the friendly staff she gets to visit with 👏

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
randomLocal Guide · 104 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had my cat groomed for the first time and she didn’t come back traumatized so I’m gonna say it all went well.

OverpricedCat grooming and styling

Photos

Customer reviews

4.6 ★★★★★ 90 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Michelle Aurich WhitallLocal Guide · 16 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The groomers are awesome!

  • Price assessment: Reasonable price
  • Services: Dog full service grooming
Lauren Oswald7 reviewsTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The owner and her staff are the best and highly recommend this dog grooming service..nail trimming is a walk in service. The price is right.

  • Price assessment: Great price
  • Services: Dog ear cleaning, Dog anal gland expression, Dog grooming, Dog bathing and blow dry, Dog full service grooming, Dog grooming and styling, Dog nail trimming
Karissa Gambhir10 reviewsTotal number of Google reviews Karissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been a client of Jess at We Love Paws Grooming for about 2 years and my dog Louie loves Jess. The staff are kind and are very caring to my dog. I can tell my dog is well cared for as he wags his tail when he sees Jess and appears very relaxed in the groomers salon. Jess always does a great job with his grooming and is good at communicating with me when Louie's grooming session is almost done. I recommend this grooming salon and our groomer.

  • Price assessment: Great price
  • Services: Dog anal gland expression, Dog grooming
sean hodge5 reviewsTotal number of Google reviews sean has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Took my four year old siberian husky for the full treatment, she came out and looked beautiful. I would highly recommend this place if you want your dog to look wonderful.

  • Price assessment: Great price
  • Services: Dog ear cleaning, Dog anal gland expression, Dog grooming, Dog bathing and blow dry, Dog full service grooming, Dog nail trimming
diane vannatta8 reviewsTotal number of Google reviews diane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been bringing my cat Peaches here for a number of months now for claw trims. Megan who is the groomer is always friendly and Peaches never seems stressed or agitated after. The price is reasonable for the service.

rebecca patterson6 reviewsTotal number of Google reviews rebecca has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This spot is awesome! They are quick and efficient! Our Ruby loves her 'spa' days. She is so clean, soft and smells so good for days afterwards. Thank you to Annie and her team for providing exceptional service! Our dog loves this shop and the friendly staff she gets to visit with 👏

  • Price assessment: Reasonable price
  • Services: Dog ear cleaning, Dog grooming, Dog bathing and blow dry, Dog teeth brushing, Dog full service grooming, Dog nail trimming
Marcia SabehLocal Guide · 99 reviewsTotal number of Google reviews Marcia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My dog LOVES going here! She always comes home gorgeous.

  • Price assessment: Great price
  • Services: Dog ear cleaning
Giz HallLocal Guide · 22 reviewsTotal number of Google reviews Giz has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The staff is great. Always so good to Bubby

random richLocal Guide · 104 reviewsTotal number of Google reviews random has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had my cat groomed for the first time and she didn’t come back traumatized so I’m gonna say it all went well.

  • Price assessment: Overpriced
  • Services: Cat grooming and styling
Mary Wolf7 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Annie does an amazing job with our doodle.

  • Price assessment: Reasonable price
  • Services: Dog full service grooming

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Business details