Google reviewers rate Weber Flooring 4.8 out of 5 based on 230 reviews, with the owner responding to 84% of them. Customers frequently praise the store for professional communication, fair pricing, and punctual installation crews who handle carpet, tile, and hardwood projects with attention to detail. Recurring themes highlight helpful sales staff who guide clients through product selection and prompt scheduling. However, some low-star reviews criticize the company for withdrawing quotes after agreement, using inexperienced subcontractors, and failing to address installation errors or damaged materials effectively.
Google rating: 4.8 out of 5 from 230 reviews (93% five-star).
Reviews on this page: 230 Google reviews (189 with written comments, 19 with photos).
Owner responses: the business replied to 84% of reviews.
Most recent review: October 21, 2026.
Service: Tile Contractor serving Kansas City, Missouri.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★
230 reviews on Google
5★213
4★3
3★2
2★3
1★9
Reviews from Google, shown as published (original wording, unedited).
MW
Mark Williams6 reviews
★★★★★
Athena with Weber Flooring was very professional and a joy to work with. We had carpet installed in three bedrooms in one day. This is the 2nd time we've worked with Weber over the years and we have been very pleased with them. The installers were excellent and paid attention to detail while being quick. Overall GREAT experience with Weber Flooring
Response from the owner · 5 days ago
Mark, we know Athena greatly appreciates your praise. Thank you!
After measuring the job, selecting the materials, and providing a quote, the company entered into negotiations with me. I ultimately accepted the quoted price. However, after I agreed to the price, the company withdrew its offer, refused to provide the services, and advised me to contact another company. The company provided little to no explanation, and the decision-maker refused to speak with me. Very disappointing and unprofessional customer experience.
Response from the owner · 3 weeks ago
It is extremely rare that we refuse to do business with someone. But let's recap what transpired. We gave you a quote, you countered with wanting 25% off if you paid cash. You were told we could not do that but we did offer a significant discount. You then countered again with a much deeper discount. We had no problem with that part of it. However, when you were told we could only offer our initial discount, your ridiculous counter was that you were going to post a bad review on Google. What warranted that?? So after threatening us with an undeserved bad review, you later responded back to us, apologetic for your threats and asking us to accept the project with our discounted offer.
The unwarranted initial threat of a bad review was a warning sign to us that you were not reasonable, thus we thought it best to pass on your project.
Pat and his team did a good job with our entryway tile. There were a few issues with some air bubbles showing up in the grout while drying, but the issue was resolved the day after with expertise precision. Thanks!
Response from the owner · a month ago
Thank you, Sharon. We do encounter occasional issues, but we try to be prompt when taking care of them.
George Walker has helped me with two projects on my house. I had aluminum flooring installed in my basement and Vinyl Flooring in my front bedroom. I would recommend him and the Weber Flooring Company on Prairie View Road for my carpet and flooring projects.
Response from the owner · a month ago
Thank you for the recommendation, Steven. We appreciate the 5-stars!
Weber Flooring / Joe's Carpet
We recently had the pleasure of working with Weber Flooring / Joe's Carpet Co. in the Northland.
George Walker, Sales Consultant, was excellent in helping us through the process. He's intelligent, has product knowledge and is a joy to work with in getting this done. On top of this, George communicates with you, never leaves you hanging.
It was a lot of work and it's our feeling everyone put forth a strong effort in completing the overall task.
The primary work was scheduled for:
First Floor: Remove existing carpet. Get floor ready for next step. Level out the entire floor. Install the Luxury Vinyl Tile, Paramount Bliss 7.36x48.
Second Floor: Remove all existing carpet. Get floor ready for installation. Install the Berber Woven Pattern Knitted Tone Blue.
Stairway - Remove carpeting. Get ready for next step.
Install the Berber Woven Pattern. After completion, go around and complete the task for 98 Spindles. A very tedious job.
The first crew came in on time and proceeded to handle all areas outlined. Job was well done. We are thrilled!
The second crew came in early and proceeded working very hard. This continued throughout the day. Excellent work ethic for sure.
When I first saw the second team it was apparent George knew he had to bring in the "Big Guys", the team who had the many years of experience. They were very knowledgeable and it showed throughout the day!
We got to know the second team by evening and learned the older Brother has 36 years in the flooring business. He trained his younger brother on the job. They work together extremely well. Their enthusiasm for their job impressed us and inspired us. Excellent work Ethic!
This second team ended up working a solid 11 hour day!!! They never complained.
We are so happy with our house, our beautiful floors, so bright and cheerful. It looks brand new! We Love it!!
My husband especially enjoys no "Squeaky floors" at all!!!
We Love our house and look forward to many more years.
Thank you all so very much to each one of you. It is a pleasure to have known you.
Have a wonderful year!!
Thank you.
Phil & Dot Lybarger
Response from the owner · 2 months ago
WOW! Thank you for the wonderful review and the effort put forth in your description is unparalleled.
My carpet purchase and installation from Weber Flooring/Joe's Carpet proved to be a smooth, professional experience from start to finish. Athena promptly addressed any and all questions I had prior to the installation appointment and just as promptly checked in after the appointment to make sure the job met my satisfaction. The installation team did a fantastic job! They were focused on the work the minute they arrived, efficient with both the carpet removal and installation processes for an entire family room, bedroom and closet, and left the rooms spotless when they finished. This carpet refresh looks amazing thanks in no small part to the consistent communication from the sales team and the exceptional workmanship of the installation team.
Response from the owner · 2 months ago
Valorie, we very much appreciate this wonderful review. Thank you, thank you, thank you!
Pat was incredibly easy to communicate with from start to finish, and our carpet installation went smoothly. Very happy with the results, would highly recommend! Thank you!
Response from the owner · 2 months ago
Thank you, Addy. We are very proud of Pat and our installation team.
Excellent all the way through!
Our daughter just got married. 13 days before the wedding, when we were expecting 12 guests to stay in our home for a week, we discovered a roof leak that had worked its way through the walls of our home (no water spots on the ceiling/no puddles on the main floor) down 2 stories and emptied out in the back of a closet in a basement guest bedroom. The ceiling was caved in. The back wall and paint were ruined. The carpet was starting to grow mold. I found it on a weekend. A family of 4 was supposed to stay in that room. We were hosting the rehearsal reception for approximately 40 in our home that now smelled musty!
I called 2 places that were open on the weekends—neither could help us. Weber Flooring opens at 9AM on Mondays. I spoke with Pat at 9:15. It was now 11 days to the wedding (10 days to rehearsal reception and 8 days until out of town family started arriving).
Pat had someone over within 90 minutes to measure the room! New carpet was installed 4 days later!! Our contractor fixed the ceiling, repainted and the room was brand new… just in time for our guests!
Thank you! Thank you! Thank you Pat and Weber Flooring! You saved the day!!!
Response from the owner · 2 years ago
We would say, you're welcome except it is you that we need to thank.