Analyzing 10,307,09010.3M ReviewsFor 29,13429.1K Experts
Customers frequently praise the shop for honest diagnostics, reasonable pricing, and friendly, professional communication that builds long-term trust. Reviewers highlight efficient service turnaround and detailed explanations, noting that the staff often identifies necessary repairs without suggesting unnecessary work. However, some lower-rated experiences cite concerns about inflated estimates for minor issues, diagnostic fees, and delays in providing updates on parts availability or repair completion.
Data from Google, last updated November 10, 2026.
1,330 Google reviews we collected
Phrases our text analysis found in 902 written reviews
How often each topic comes up in the written reviews
We read 902 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The utmost of professionalism, kind, honest, and reasonable.”
“One of the best auto business service place I know excellent service friendly people.”
“This is a testament to how many people trust and use them NOT that they are slow and incompetent.”
“Had a great experience, great people, honest, fairly priced work.”
“scam artists.”
“I feel like they have reasonable prices and im very happy they squeezed me in between their regular appointments to get me back on my feet.”
“I would recommend calling elsewhere, extremely overpriced and not accommodating at all.”
“Very efficient, fast thorough and reasonably priced.”
“I definitely recommend this shop and I'm very glad i found it”
“I've always had a great experience here, and i can't recommend them enough.”
“…ssues and overheating, they tested for a leak and didnt find one and explained what else could be wrong including checking my VIN for any recalls on m…”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 1,330 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I love coming here always treated with respect love to tease quin
It is always a pleasant experience dealing with Eric and his crew. The utmost of professionalism, kind, honest, and reasonable. Perfect formula when your car is acting up.
One of the best auto business service place I know excellent service friendly people.
Had a great experience, great people, honest, fairly priced work. Definitely found the auto shop for my cars in Columbus!
Ive been here 2 times now. the first was when i was having coolant issues and overheating, they tested for a leak and didnt find one and explained what else could be wrong including checking my VIN for any recalls on my vehicle before paying out of pocket for any repairs which is what made me want to come back. This most recent time my car started saying "service stablilitrak" with a check engine light and traction control light. My car wouldnt start after that and so when they opened after the weekend i spoke to Eric who let me know it was something they could do so i got my car towed there. Even though they were busy they worked my car in and i got it back in less than 48 hours all fixed up and working perfectly! He also let me know that my TPMS sensors need to be replaced but due to financial constraints i passed on that for now. they were also able to do an oil change since i had just come up due for one. I feel like they have reasonable prices and im very happy they squeezed me in between their regular appointments to get me back on my feet. The front desk people are always kind and caring and remembered me from a couple days prior. im also very glad its only a 6 min walk from my house so i can drop my car off and go home to wait for routine maintenance however they do have a waiting room. I definitely recommend this shop and I'm very glad i found it
They were very perfessional when it came to me and my car 🚙
Very efficient, fast thorough and reasonably priced. Confident in their work. Best auto shop ever ❤️
My tire pressure monitor sensor light came on and I knew it wasn't the tires because they were new. Instead of going directly to Weber for service, I went to a dealership and was told I needed to replace all 4 sensors and was quoted over $600 for the repair. I took the vehicle to Weber for a diagnosis and only needed 1 sensor replaced and the cost was a little over $100. Unless it's a recall, I will never go to a dealership again. Weber Road Auto Service is an honest place of business, they have me as a customer for life and I will always refer them to anyone who needs their car serviced.
Customer Service is excellent , staff is very professional and friendly 100% priced very reasonable.💯
I always know it’s honest and thorough. Always friendly always comfortable everything has been done completely. Wouldn’t go anywhere else and I refer anyone if I have the opportunity.
Analyzing 10,307,09010.3M ReviewsFor 29,13429.1K Experts