Analyzing 10,244,63910.2M ReviewsFor 28,96729K Experts
Google reviewers praise Wegmans for its wide selection of fresh produce, meats, and prepared foods, noting that staff are often friendly and helpful. However, recurring criticisms highlight high prices compared to local competitors and inconsistent customer service, particularly regarding assistance at self-checkout stations. Some customers also report issues with spoiled produce and the store's air conditioning being too cold.
Data from Google, last updated November 12, 2026.
4,740 Google reviews we collected
Phrases our text analysis found in 2,500 written reviews
How often each topic comes up in the written reviews
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Vernon was incredibly helpful in the self checkout line.”
“The employee that rung me up was nasty, rude and I had an encounter where a white customer made comments saying I have no business shopping here.”
“Some very affordable Wegmans brand items as well as many fancier things you're looking for!”
“Their prices on the shelves are on par with other stores and the shopping experience is nice, but the produce is unfortunately overpriced and low quality.”
“The employees were top notch, the cleanliness of the store is top notch, and the food, the best of everything 👌”
“Produce was terrible, brown, wilted and limited selection.”
“The food was always fresh, well-packaged, and ready on time.”
“The crowds and long lines due to slow inexperienced cashiers makes the shopping experience literally painful.”
“I highly recommend this place—thank you so much, Josh, for the amazing help!”
“Overall I would avoid this place unless it’s for their wine selection.”
“I especially like the Meals 2GO service because it is convenient, reliable, and perfect when you need something quick.”
“The prepared foods area is very clean and the people who make the food are always kind, communicative and efficient.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.6 ★★★★★ 4,740 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
This is where you should be shopping top produce top meats seafood garlic Tuscan bread that once you get started you'll never stop. Have you started your shopping here yet. I didn't see ya
First time in this grocery chain and left m wanting to go back. Really good variety and high quality offerings.
Vernon was incredibly helpful in the self checkout line. He saved us over $30 by informing us of a deal going on and made sure to walk back with me to ensure I found it. He was incredibly kind and patient during a busy Sunday crowd. The hospitality was greatly appreciated.
Although some items are a bit pricey compared to other grocery stores, it's probably the best one in terms of quality.
Love shopping here but they used to bag groceries. Why did they stop? It has consistently stopped within our last handful of visits.
First off please turn off the AC!!! I froze my butt off the whole time and I was wearing a sweater and jeans the whole time! And another thing you guys are not in NY or NJ no need to be just as expensive as the ones up there! Please lower your prices!!! I felt like I was back in NJ with paying these prices!!!
Nice selection of GF items and craft beer, but don't expect anyone working to offer assistance. There were three employees chatting while shuffling items send while I circled the area multiple times looking for someone specific. When I asked for help the response was bothered at best, customer service could be improved.
The only grocery store worth going to. I go out of my way to do shopping here.
great supermarket with Averyetty of cooked food
This is the nicest grocery store ive ever seen and the staff are very friendly
Analyzing 10,244,63910.2M ReviewsFor 28,96729K Experts