Heather Miller1 reviewTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFast, reliable above and beyond: )
West Ashley Computer Repair And Custom Builds
4.9 ★★★★★ 179 Google reviews · 24 photos
98%five-star reviews
51%reviews answered by the owner
Oct 2026latest review
West Ashley Computer Repair And Custom Builds at a glance
Customers report that West Ashley Computer Repair offers fast turnaround times, fair pricing, and clear communication for services including custom PC builds, hardware diagnostics, and data recovery. Reviewers frequently highlight the technician's knowledge and honesty, noting that no fees are charged when repairs are not possible. A small number of low-star reviews criticize the business for being unresponsive and refusing to provide assistance, contrasting with the generally positive feedback regarding service quality and cost.
- Google rating: 4.9 out of 5 from 179 reviews (98% five-star).
- Reviews on this page: 179 Google reviews (163 with written comments, 7 with photos).
- Owner responses: the business replied to 51% of reviews.
- Most recent review: October 18, 2026.
- Service: Computer Repair Service serving North Charleston, South Carolina.
Data from Google, last updated November 5, 2026.
Star ratings
179 Google reviews we collected
- 5 stars17598%
- 4 stars11%
- 3 stars11%
- 2 stars00%
- 1 star21%
Praise vs complaints
Phrases our text analysis found in 163 written reviews
- Praise32898%
- Complaints82%
Topic share
How often each topic comes up in the written reviews
- Speed & response8525%
- Staff & attitude7322%
- Would recommend5617%
- Quality & results4112%
- Price & value3912%
- Communication268%
- Honesty & trust165%
What customers talk about
We read 163 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He responds fast to emails and even faster when it comes to fixing problems my computer had.”
“Unresponsive and refused to help.”
“Super helpful and knowledgeable , very quick diagnosis and extremely fair pricing.”
“Each time has been great and I highly recommend him!”
“Can't recommend enough and I'll be recommending to all friends and family.”
“Amazing work my PC was running at 100% disk space, he found the problem in less then an hour, I paid for extra upgrades because it needed it plus he w…”
“Horrible service at exorbitant prices.”
“He is very fair with his pricing and not trying to upsell anytning, great guy and even more amazing work!”
“He made sure to explain all the work he did which appreciated.”
“…n hour, I paid for extra upgrades because it needed it plus he was so honest!…”
People customers mention
- Robert 31 reviews
- Brian 7 reviews
- Windows 3 reviews
- Christina 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.9 ★★★★★ 179 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Rivers Page3 reviewsTotal number of Google reviews Rivers has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRobert was amazing and knowledgeable. He responds fast to emails and even faster when it comes to fixing problems my computer had. He makes sure to take photos of everything he fixes so you can assure that everything is working. He made sure to explain all the work he did which appreciated. Would recommend if you’re in the Charleston area.
Andrew Davis1 reviewTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAbout two weeks ago, my laptop's screen gave out. I've had it for over 5 years, so it's to be expected. I don't have a lot of money right now since I'm a college student, but I really appreciated the quick turnaround, free diagnostic fee, and computer advice.
Jack ZehringLocal Guide · 64 reviewsTotal number of Google reviews Jack has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAwesome guy! Couldn’t ask for better service, knowledge and price. Truly the best option in the Greater Charleston Area!
Response from the owner · 2 months ago
Appreciate it! Glad I could help
Trevor Rogers14 reviewsTotal number of Google reviews Trevor has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFantastic communication throughout the process, fully custom built and runs amazing! Highly recommend
Response from the owner · 2 months ago
Thank you!
MattLocal Guide · 23 reviewsTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing work my PC was running at 100% disk space, he found the problem in less then an hour, I paid for extra upgrades because it needed it plus he was so honest! He is very fair with his pricing and not trying to upsell anytning, great guy and even more amazing work!!
Response from the owner · 2 months ago
Thank you and I’m glad I could help.
Jasper Randolph2 reviewsTotal number of Google reviews Jasper has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI spilled a drink on my laptop. I reached out to him and he responded quickly. He took a look at it, ran a few tests, and answered all my questions. I didn't end up needing any repairs, but he didn't charge me for the diagnosis. 10/10
Keyon Dietsch1 reviewTotal number of Google reviews Keyon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSuper helpful and knowledgeable , very quick diagnosis and extremely fair pricing. Highly recommend.
Tyler BowmanLocal Guide · 14 reviewsTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTop notch guy. I texted him this morning about an issue I was having and was able to drop the computer off within 30 minutes. He had it fixed up and ready to go within a couple hours and the price was more than reasonable. I will absolutely be back if and when I need anything in the future.
Lidia S14 reviewsTotal number of Google reviews Lidia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI’ve worked with Robert 3 times! Fixed my laptop screen, built two PC’s for my roommates, and cleaned my laptop fans/fixed internal issues. Each time has been great and I highly recommend him! Great prices as well and quick work!
West Ashley Computer Repair And Custom Builds on Google Maps →
Business details
- Address: 12 Drummond Ct, Charleston, SC 29414
- Phone: (843) 779-2138
- Website: computersandcustoms.com
- Service area: North Charleston, SC