Google reviewers rate West Florida Roofing 5.0 out of 5 based on 137 reviews, highlighting rapid response times, clear communication, and competitive pricing. Customers frequently describe the team as professional and reliable during roof repairs, replacements, and gutter installations. One recurring criticism involves billing discrepancies and site cleanliness issues, with a reviewer noting unexpected charges and debris left on the property.
Google rating: 5.0 out of 5 from 137 reviews (99% five-star).
Reviews on this page: 137 Google reviews (132 with written comments, 13 with photos).
Owner responses: the business replied to 55% of reviews.
Reviews from Google, shown as published (original wording, unedited).
Daneli Ilarraza9 reviews
★★★★★
Excellent service! We had a roof leak, and they responded very quickly. They were able to identify exactly where the leak was coming from and address the issue efficiently. Their communication throughout the entire process was great, and they kept us informed every step of the way.
Fast response, professional service, and excellent communication. I truly appreciate their reliability and quality of work. Highly recommended!
Mark was great!
Price: $1–5,000
Services: Roof repair
Response from the owner · 2 weeks ago
Thank you, Daneli, for the kind review; we’re pleased our team located and repaired the leak quickly and kept you informed throughout.
We appreciate the recommendation and are glad Mark could assist. We look forward to helping with any future needs.
They were professional and countable. Matt is just a nice guy to work with. I am satisfied with their work.
Price assessment: Reasonable price
Services: Roof repair
Response from the owner · 3 weeks ago
Tameem, you just made our day! We’re so happy Matt was a pleasure to work with and that you’re satisfied with the results, thanks for the awesome shoutout 😊🙌
Mark was great, addressed all the issues on my metal roof. Will contact them again if a metal roof shows up
Response from the owner · a month ago
Thank you, Alexander, for the great review, we are glad Mark addressed all issues on your metal roof.
We remain committed to high standards and look forward to helping you again whenever another metal roof needs attention.
Excellent work. I love the color and the look of my roof. I highly recommend this company.
Price assessment: Great price
Price: $15,000–20,000
Services: Roof repair
Response from the owner · a month ago
Thank you, Wil. We're thrilled you love the color and look of your new roof and appreciate your recommendation.
Please reach out if you need anything else; we're committed to ensuring your complete satisfaction.
Awesome job highly recommend them to everyone. Joe and staff very professional and friendly I must say I was very impressed with the outcome and affordable prices on quality products. Kudos to the contractors.
Price assessment: Great price
Price: $10,000–15,000
Services: Roof repair for storm & wind damage, Gutter installation
Response from the owner · a month ago
Thanks Marie! So thrilled Joe and the crew impressed you, and love that you found our quality affordable 😄👏
Kudos to the contractors, we’ll be sure to pass it on!
The team at West Florida Roofing did a great job for us. From the estimate through completion, Joe was fantastic. The Florida weather really made things as tough as they could be and West Florida Roofing came through despite the challenges. We had a deadline to get our roof installed by and they made the date with a couple days to spare in spite of significant weather delays beyond anyone's control. Joe, one of the owners, came out and did the final inspection personally. He was up on the roof and went around our entire yard checking everything out. He spotted a couple of very minor things that I never would have noticed and had them squared away immediately. Since the install, we have had some of the heaviest downpours I have ever seen and it looks like my roof is as watertight as a submarine. Thanks West Florida Roofing!
Price assessment: Great price
Price: $15,000–20,000
Services: Gutter installation, Roof installation
Response from the owner · a month ago
Steve, thanks a ton! Joe and the crew loved taming the Florida storms and leaving you with a "submarine" roof. Welcome to the West Florida Roofing fam! 🌧️🏠🔧😄
Had a wonderful experience. Mark was very helpful and communicative. I highly recommend their services.
Price assessment: Reasonable price
Price: $1–5,000
Services: Roof repair
Response from the owner · 2 months ago
Thank you, Natasha, we’re delighted Mark provided helpful, communicative service and appreciate your recommendation.
We remain committed to maintaining these high standards; please reach out anytime for future needs.
Roof came out ok but Don’t trust a thing he says. Charged for an extra dumpster even after a deal was made about it. Went back on what he said workers left trash all over the yard and blew into neighbors yard and his workers kept throwing their trash in my trailers. Then proceeded to Insult the house calling it “ Dilapidated” Thanks a lot, Joe. I will not be recommending your company to anybody that asks!!!!!
Response from the owner · 2 months ago
Hi Mark, we’re glad the roof itself came out well. To clarify the dumpster situation: this job should have only required one 16-yard dumpster for roofing debris. Two full dumpsters ended up being used because household items from a home remodel/cleanout — including old furniture, AC ductwork, and drywall — were added to our roofing dumpsters, which are for roof debris only. This was discussed with the homeowner, who agreed. We also want to note that no comment was ever made by our team about the home. We stand behind our work and the way this job was handled.
I can honestly say that I am 100% pleased with choosing West Florida Roofing. Everything went smooth, communication was good and they did not leave a mess behind. West Florida Roofing not only did my shingles but also installed my rain gutters. I am very pleased and can honestly say that I do recommend them.
Price assessment: Reasonable price
Price: $5,000–10,000
Services: Gutter installation, Roof installation
Response from the owner · 2 months ago
Thank you, Anthony, we’re thrilled you’re 100% pleased with West Florida Roofing’s smooth process, clear communication, and our attention to leaving your property clean after installing shingles and gutters.
We appreciate your recommendation, remain committed to high-quality workmanship, and invite you to contact us anytime for future needs or questions.
