How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%89+6.3Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREWest Michigan Towing
Wyoming, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #71Position by Experts Score among all companies we track in this category. of 144 towing services · 4.8★ from 956 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired West Michigan Towing for 8 kinds of job.
West Michigan Towing for battery service
Clear ✕All 81 Google reviews tagged “Battery service” · showing 40
I had a emergency the other day, when my car wouldn't start and from the time I placed the call, to the time my car was started and able to drive off, was less than 30 mins! Very satisfied with the service I recieved!!
Prompt, courteous, professional. Kudos to Sean!
I needed a jump start here in Holland and from the time I called AAA it was only about 20 minutes, at most, until an associate from West Michigan Towing arrived to give my vehicle a jump start. Friendly and fast service!
A+
The man helping me was so kind! I had several questions and they were all answered. I definitely would recommend this company.
Nice guy respectful and kind help me with jump my car really please thank you.
Shawn was awesome. We called for a tow but he was able to get our car started and recommended an affordable fix. Saved us a tow and a costly repair bill!
As always, AAA has great service. I've been a member for many years. Wouldn't be without it!
Really great service. Very kind and knowledgeable.
Shawn was very helpful, kind, and informative. He guided me to a local solution. Definitely a 5 star experience! Terri Mundy
Noah was great. Very friendly and helpful
Prompt and very courteous!
Shawn was the best assistance ever and the service was amazing and top tier
Quick response, got me back on the road and had a great attitude while doing so.
Professional, friendly, and timely!
Fast, friendly, and courteous service.
Excellent response, personnel. And service.
Great service and very professional tech 👏
Fast and great service. I appreciate that!
Fast and efficient. Back on the road in 10 min.
Our man who helped us was awesome, smart and got us running for very little expense. I was looking at a big Bill, but he figured it out or easily.
Quick response great service
I've used West Michigan towing several times to get my car battery a jump. They're pretty well prompt and the service men like Shawn have been courteous and helpful.
Very professional and helpful service. They responded quickly and helped jump start my car without any issues. The team was friendly, respectful, and made the whole experience stress-free. Thank you, West Michigan Towing Service, for your help!!
Noah was a real professional, knew his business, and very friendly.
Noah was pleasant and efficient. He called ahead and arrived when he said he would. We’re very pleased. Thank you!
Sky was helpful, friendly and informative. I really appreciated his assistance!
My van wouldn’t start. I called West Michigan Towing on a Sunday and the call was answered by a real human. She said Tim would be out within one hour. He beat that by 30 minutes. He jump started the van within 2 minutes, and was on his way, saving us a bunch of money. I was impressed by his knowledge and honesty.…
The gentleman that helped me was so nice and thorough…gave me some great ideas…was a nice young man!
The technician contacted me with his arrival time. Everything went smoothly. Couldn’t ask for a better experience. Thank you!
Solid company and quick, saved my butt a couple of times!
Prompt. Fast. Good communication.
There service was amazing. Our driver was quick and very nice. Called right away to let us know there timeframe and provide peace of mind. Thank you so much.
Thank you Tim so much for not having to tow my suv but instead jump starting it even though previous attempts didn't recognize that I had a battery. He saved me much time and money. West Michigan Towing is now on my speed dial list! Highly recommend them for all the services they provide. Also shout out to Joy who…
Fast friendly efficient service!
Fastes jump east of the Pecos.
Driver was awesome Went out of his way to make sure I didn’t need a tow and I was back on the road Would definitely call again By
Great service, very knowledgeable and great communication skills will definitely use them again and would recommend them to others.
Tim was right on time, extremely helpful and polite. He even gave me a tip for avoiding a dead battery in the future. Great guy!
Quick, friendly, professional.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 317 | — |
| Battery service | 81 | — |
| Car lockouts | 37 | — |
| Tire change | 36 | — |
| Special vehicle towing | 30 | — |
| Local hauling | 9 | — |
| Battery | 5 | — |
| Fuel delivery | 2 | — |
