How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%89+6.3Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREWest Michigan Towing
Wyoming, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #71Position by Experts Score among all companies we track in this category. of 144 towing services · 4.8★ from 956 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired West Michigan Towing for 8 kinds of job.
West Michigan Towing for battery service
Clear ✕All 81 Google reviews tagged “Battery service”
I had a emergency the other day, when my car wouldn't start and from the time I placed the call, to the time my car was started and able to drive off, was less than 30 mins! Very satisfied with the service I recieved!!
Prompt, courteous, professional. Kudos to Sean!
I needed a jump start here in Holland and from the time I called AAA it was only about 20 minutes, at most, until an associate from West Michigan Towing arrived to give my vehicle a jump start. Friendly and fast service!
A+
The man helping me was so kind! I had several questions and they were all answered. I definitely would recommend this company.
Nice guy respectful and kind help me with jump my car really please thank you.
Shawn was awesome. We called for a tow but he was able to get our car started and recommended an affordable fix. Saved us a tow and a costly repair bill!
As always, AAA has great service. I've been a member for many years. Wouldn't be without it!
Really great service. Very kind and knowledgeable.
Shawn was very helpful, kind, and informative. He guided me to a local solution. Definitely a 5 star experience! Terri Mundy
Noah was great. Very friendly and helpful
Prompt and very courteous!
Shawn was the best assistance ever and the service was amazing and top tier
Quick response, got me back on the road and had a great attitude while doing so.
Professional, friendly, and timely!
Fast, friendly, and courteous service.
Excellent response, personnel. And service.
Great service and very professional tech 👏
Fast and great service. I appreciate that!
Fast and efficient. Back on the road in 10 min.
Our man who helped us was awesome, smart and got us running for very little expense. I was looking at a big Bill, but he figured it out or easily.
Quick response great service
I've used West Michigan towing several times to get my car battery a jump. They're pretty well prompt and the service men like Shawn have been courteous and helpful.
Very professional and helpful service. They responded quickly and helped jump start my car without any issues. The team was friendly, respectful, and made the whole experience stress-free. Thank you, West Michigan Towing Service, for your help!!
Noah was a real professional, knew his business, and very friendly.
Noah was pleasant and efficient. He called ahead and arrived when he said he would. We’re very pleased. Thank you!
Sky was helpful, friendly and informative. I really appreciated his assistance!
My van wouldn’t start. I called West Michigan Towing on a Sunday and the call was answered by a real human. She said Tim would be out within one hour. He beat that by 30 minutes. He jump started the van within 2 minutes, and was on his way, saving us a bunch of money. I was impressed by his knowledge and honesty.…
The gentleman that helped me was so nice and thorough…gave me some great ideas…was a nice young man!
The technician contacted me with his arrival time. Everything went smoothly. Couldn’t ask for a better experience. Thank you!
Solid company and quick, saved my butt a couple of times!
Prompt. Fast. Good communication.
There service was amazing. Our driver was quick and very nice. Called right away to let us know there timeframe and provide peace of mind. Thank you so much.
Thank you Tim so much for not having to tow my suv but instead jump starting it even though previous attempts didn't recognize that I had a battery. He saved me much time and money. West Michigan Towing is now on my speed dial list! Highly recommend them for all the services they provide. Also shout out to Joy who…
Fast friendly efficient service!
Fastes jump east of the Pecos.
Driver was awesome Went out of his way to make sure I didn’t need a tow and I was back on the road Would definitely call again By
Great service, very knowledgeable and great communication skills will definitely use them again and would recommend them to others.
Tim was right on time, extremely helpful and polite. He even gave me a tip for avoiding a dead battery in the future. Great guy!
Quick, friendly, professional.
Fast and Courteous service
So thankful for the quick, friendly and professional service we received from West Michigan Towing. They responded through our AAA roadside assistance program and jump started our car battery. So thankful for the quick service!
They were here to jump my vehicle so fast and the guy was extremely nice!
Tim was my tow driver, he was awesome. Came and lent a helping hand when my car battery stopped mid-drive. He also gave me incredible advice on checking the health, ignition, and other possible issues. World class, would definitely recommend Tim and the rest of West Michigan Towing, if the company holds to his character.
West Michigan Towing moved my truck twice in a week because it wouldn't start. They were amazing and helped me out a ton in a very frustrating situation. They were very quick. I didn't have to wait longer than 30 minutes for them to arrive. I was getting regular updates by text on the ETA, and spoke with the…
Yeah was amazing and always on time. If you need anyone to help with anything call for Sean !
Sky was incredibly helpful and quick!! Thank you so much!
Let me know when he was on his way. Answered my questions, friendly and provided great service.
West Michigan Towing is a fantastic option for towing services. Fast, friendly and professional. I would recommend West Michigan Towing to anyone in need. I was far from home with a broken down vehicle and they went the extra mile for me.
West Michigan towing was very responsive to my request for assistance and got back with me immediately with a time frame to arrive. The driver called when he was on his way and a link was provided to help anticipate his arrival. The driver was cordial and helpful in getting my car started. It was an exceptional service.
Quick response, knowledgeable and polite. There was no charge. AAA
Sean took great care of us.
Sean is a BOSSSSS! EVERYBODY SAYS HE'S WAY BETTER THAN TIM 🤣🤣🤣
Excellent customer service. Shawn was polite and helpful. He came to jump my dead battery. He also gave me some useful battery maintenance advice. I will definitely be using their service again. I would also recommend for anyone in a pinch.
Helped jump the vehicle before towing—super helpful and much appreciated!!
Excellent right into the garage service. Fast and knowledgeable and friendly.
Shaun the driver was an angel.
Shawn was super helpful when I called to get my car towed. The car kept saying “no key detected” even though I had replaced the battery in my key fab. I was going to have it towed bc this “smart” car didn’t have a manual ignition. He checked the battery for be before towing it and it turns out my car battery was…
Two thumbs and two big toes up!!!! Sean came to tow my car in and got the battery started, saving me some $. He was professional, cheerful and super efficient . If I have any issues in the future, I know I'll be calling West Michigan Towing!
My car died in a parking lot in Holland. West Michigan Towing was dispatched by AAA to help me get the car to a local dealer for service. The driver did a good job with communications to keep me informed on their arrival time. They also performed an initial diagnosis to see if it was something simple… it wasn’t.…
Fast arrival and friendly service
They were recommended by AAA and very quick to arrive, professional and were able to get our car started so we could avoid having to pay for a tow. We highly recommend.
Just have to shout out to Sean for fast, courteous and prompt service…thanks so much. You made my day!!!!
Shawn was my hero today! He saved me from parking lot hell and got my baby moving again. Love a man who knows what he's doing, thanks Shawn!
Sean was so nice and helpful. He kept in touch on every step. He went above what I expected. Thank you
West Michigan towing was great. I needed a tow because my car would not start. They came out and even tho we tried to jumpstart it they said that the cables we used may not of been good so he jumpstarted it and it started right up. Got it up to auto store and they tested battery and was bad. From the time I requested them they were out within an hour.
Thank you for helping jump my car in a jam!
Responded in 1/2 hour and attempted jumpstart and hauled to Crown Motors. Brody was very helpful.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 317 | — |
| Battery service | 81 | — |
| Car lockouts | 37 | — |
| Tire change | 36 | — |
| Special vehicle towing | 30 | — |
| Local hauling | 9 | — |
| Battery | 5 | — |
| Fuel delivery | 2 | — |
