How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%89+6.3Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREWest Michigan Towing
Wyoming, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #71Position by Experts Score among all companies we track in this category. of 144 towing services · 4.8★ from 956 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired West Michigan Towing for 8 kinds of job.
West Michigan Towing for car lockouts
Clear ✕All 37 Google reviews tagged “Car lockouts”
Nice guy respectful and kind help me with jump my car really please thank you.
Professional and prompt.
We called AAA.because we were locked out of our car at Holland State Park. AAA asked West Michigan Towing to take the call. Within 20 minutes of my giving the driver our location, he arrived and got us into our car.
They came quickly and I live in fennville. Even helped me get my vehicle started cause it was malfunctioning with the push start for a little bit .
Left my keys on the driver's seat. Called for service & West Michigan Towing showed up in an hour. Driver was courteous, friendly, & efficient. He had my car unlocked in minutes. It was interesting to watch & driver was capable & professional. I was impressed! I was on my way home in short order & was thankful for their help.
Thank you so much for all your help last Friday. Getting locked out of my car because the Ford app was not working was such a nuisance, but your service came quicker than expected, and even waited to make sure my car would start, Which it didn’t and then I was helped by checking how to get my key fob to reboot to my…
They were very quick to get there and the guy was friendly no complaints here
Solid company and quick, saved my butt a couple of times!
Sean was amazing knowing we were waiting outside of a surgical center he came to our Aid right away we waited very little time excellent customer service would recommend all day long
It started of saying eta was 45 min to a hour n half, 10 minutes later I received a phone call. The gentleman calling said he was five minutes out. It was a relief not having to wait that long. He showed up he was very professional he had my door unlocked in seconds. Overall a very good experience. Thanks
Shawn was quick to arrive and quick to help me! Very professional, polite and respectful! Thank you
Shawn did a great job. Unlocked our car in seconds. He even jumped the car for free.
Locked our keys in car. 30 min later Tim from Towing place came and was very nice unlocked door for us!!! Thank you!
He was quick and professional, it was cold and I was tired
They were very quick and professional highly recommend if you get locked of your vehicle!!
Great service. Prompt arrival, fast service.
Sean was awesome. He communicated great came prepared and got me in! Last company I used had some SUPER rude guy and Sean was so much better.
Sean was fantastic! Great service , made it here very quickly. He’s really just an American hero.
Very professional , stuck with it in frigid cold weather till he got my door unlocked
Sean was super quick to come and unlock my running car after the wind slammed my door shut in some of the crazy December weather we have had!
Yeah was amazing and always on time. If you need anyone to help with anything call for Sean !
Sean was quick, kind, and exceptionally helpful when responding to our roadside emergency request! He was also great with communication! Truly 5 stars!
Sean is a BOSSSSS! EVERYBODY SAYS HE'S WAY BETTER THAN TIM 🤣🤣🤣
Sean was great, and was fast to the call!
Tim is a rockstar! Very professional and quick! Thanks WMT
Locked out and they provided quick, efficient service!
Great quick service!
The driver was at our car in 15 minutes and was able to get into the car in less than a minute! Pretty awesome!
They were there fast and they were super polite. Shawn was the guy who came out to help me unlock my door, and he got me in in less than 3 minutes. Friendly, and good at his job. 10/10 would recommend.
Keys were locked in car and they came quickly to help me! The gentleman was kind and considerate and saved the day!
Driver was fast, and friendly. Got to my vehicle before estimated time which was even better. HIGHLY recommend them!
West Michigan Towing was a life saver for me! They were on-site within 15 minutes and Trent was friendly and helpful. Highly recommend!
Showed up fast and got the job done quick. 😏 Brody is the best tow truck driver I have ever met.
Highly recommend. Hunter was incredibly friendly and efficient. He got me into my locked vehicle in minutes and was very nice.
Fast, friendly, and got the job done. The young man had our RV unlocked in minutes 💖
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 317 | — |
| Battery service | 81 | — |
| Car lockouts | 37 | — |
| Tire change | 36 | — |
| Special vehicle towing | 30 | — |
| Local hauling | 9 | — |
| Battery | 5 | — |
| Fuel delivery | 2 | — |
