How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%89+6.3Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREWest Michigan Towing
Wyoming, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #71Position by Experts Score among all companies we track in this category. of 144 towing services · 4.8★ from 956 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired West Michigan Towing for 8 kinds of job.
West Michigan Towing for special vehicle towing
Clear ✕All 30 Google reviews tagged “Special vehicle towing”
My tow Truck driver was amazing. You worked with me and we got my car where it needed to go. Thank you for everything.!!
Very courteous and prompt service!
Response was very fast and the driver very courteous and efficient. Very happy with the service.
Booked through AAA. Great communication and very timely response. They took great care of my ‘68 Mercedes.
Shawn was really helpful! Thank you Shawn!
This is a great company to work with. They picked up my vehicle on flatbed and did an excellent job. Very respectful and courteous. Would highly recommend!
Truck needed a lift to our great service provider Lakewood Automotive. Tim from West Michigan Towing called coordinated arrival time and quickly scooped up the truck. I was ready to follow with a note for our mechanic but Tim took it along and delivered everything safe and sound. Thanks Tim!
Great response to the problem I had.
Very professional, was there very fast and even gave me a hand to push my car out the garage. I 💯% recommend this company!
bueno
Quick and safe pick up and drop off eta was right on schedule
Noah the driver was awesome and very responsive
I was well pleased on the timely manner that towing truck arrived very well please Shawn was very polite and very professional at his job. I was well pleased with his work, you have a good worker in your hands.
Noah was great and the customer service rep who answered was great as well. Prompt, kind and reliable service. Highly recommend!
Yeah was amazing and always on time. If you need anyone to help with anything call for Sean !
Sean is a BOSSSSS! EVERYBODY SAYS HE'S WAY BETTER THAN TIM 🤣🤣🤣
Quick and worry free service
Sean was my driver. This was the best towing experience ive ever had. 10 minutes!! Kind man, calm and knows what hes doing
I had excellent customer service service, the individual that had picked up and towed my car was very professional and respectful of my vehicle. You could not ask for better service.
Trent was an amazing help. Made me feel like my vehicle was safe the whole time. Fast and friendly service all around
Tim was very courteous and knowledgeable. Couldn’t ask for better service.
Keenan was very friendly and made the long ride home feel like I was with a family member. We shared stories to pass the time. He almost got hit by a car, this young man lives dangerously but he said he loves his job. Thank you Keenan for helping me, I live by myself so I felt scared this happened to me, Keenan’s…
Very nice, helped me get out of the ditch!
We are a transport business based out of Florida. We were on a run a s the truck wouldn't start one morning. It had to be towed to a mechanic. They came out very quickly! The owner was the person who serviced us. He went above and beyond. He moved our trailer so it was sitting correctly in the parking spot and…
Having any type of car issue can be stressful. Every person I talked to at WMT was professional and courteous.
I called Friday evening that i may need a classic car brought to a mechanic but if i get the call i will have to respond quickly. I rcvd the call the next day and Brody was able to get it done that Saturday afternoon. Hard to find people that are available and responsive. But they are. Thank you!
From phone call to tow, ONLY 40 minutes! Great communication, Good price, Amazing service!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 317 | — |
| Battery service | 81 | — |
| Car lockouts | 37 | — |
| Tire change | 36 | — |
| Special vehicle towing | 30 | — |
| Local hauling | 9 | — |
| Battery | 5 | — |
| Fuel delivery | 2 | — |
