How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%89+6.3Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREWest Michigan Towing
Wyoming, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #71Position by Experts Score among all companies we track in this category. of 144 towing services · 4.8★ from 956 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired West Michigan Towing for 8 kinds of job.
West Michigan Towing for tire change
Clear ✕All 36 Google reviews tagged “Tire change”
Came out from medical appointment in Holland, MI, to find a completely flat tire. WMT was contacted via Allstate, my insurance provider. WMT promptly arrived at my location. WMT tech was courteous and efficient. He installed my spare and examined my flat tire to identify damage. His services were much appreciated by this senior citizen! Thank you WMT!
Excellent service, Tim was very professional! Excellent AAA service
Shawn was the best very good at his job! Also educated me on tire and how to get my tire fixed! 10/10! Very appreciative
I returned home from a 10 day vacation to find my truck with a flat tire in the driveway! West Michigan Did a great job on the call out. TIM was professional, polite, and had a very fast response time. I would definitely recommend them to anyone who needs towing or road service call work in the West Michigan area.
Friendly, capable, quick!
The response was faster than expected and the technician did an outstanding job. Can’t judge price as service was done through my roadside assistance provider.
I had an issue while in town to visit family 4th of July Weekend and they were very prompt and helpful.
It was a fast, friendly l Service and he was very nice and I thanked him very much. I forgot his name but he gave a 10 out of 10 for me and he made me laugh and I think him 1 millions of times. Thanks again.
Super quick response! John quickly swapped my flat tire for my spare and I was on my way.
Called to have a flat tire changed and they were out there within 30 minutes of the call. Excellent service would highly recommend Tim!
I had a flat tire and requested assistance through the Ford Motor app
Love West Michigan Towing! He arrived fast. Was very polite. Looked my flat over for damage. Thank you so much!!
I got a flat tire and am no longer able to change it myself. My insurance company sent you guys out like my knights in shining armor. He called me almost immediately and said 15 minutes or so. 15 minutes later my hero was putting my spare on for me. Less than 15 minutes after that and I was on my way. Couldn’t have…
It was super fast and the worker was nice! 10/10
Provided emergency tire change service for me on the north side of Holland. Communicated and responded quickly, getting me back on the road in less than 30 minutes from my roadside request.
Prompt, friendly service, even on a holiday.
Tim was prompt, friendly, and got my car’s spare installed within minutes.
Sean from West Michigan Towing arrived promptly, provided great service in a timely manner, with a very friendly disposition! I would highly recommend West Michigan Towing!
The gentleman was efficient and professional and informed us about getting tire repaired.
Shawn did a great job, fast and efficient.
Noah came and was very efficient in getting our spare tire on. He also gave me a heads up about an issue we weren’t aware of , would use this company again!
Tim was there quick and ready to get the job done, thanks again
Timely and work done well.
Sean was great made sure we were safe and got the tire changed quickly Thanks
Sean was prompt, helpful and kind! My spare hardware was challenging, but he saw the tire change through and made my only day off in the week not so bad. Highly recommend Sean and West Michigan Towing!!
Very nice man. Worked fast and I was back on the road.
Sean was awesome! Needed roadside assistance, came out right away and was very pleasant and professional. Thanks Sean 😊
Service was great, Sky was nice and professional and changed my tire very quickly. Wait time was an hour but that’s pretty average when I call Triple A . He got me on my way to the beach for the day!
The service man was very quick, thorough, and personable. He gave me a great reference for a tire install shop. The total down time was less than an hour. We were very happy with the service.
I came out of a restaurant, and had a flat tire. The tow truck showed up to change out my tire within 20 minutes. It was the fastest, most efficient service. Tim was beyond friendly and helpful. Seriously, he made a frustrating situation 100% easier!
Fast, efficient, professional and very friendly
Got a flat on the way to work, in Holland. They saved my night. He was professional, friendly, and got me back on the road as fast as possible. Thank you!
I had a flat tire on a Sunday morning. Tow driver came within a few min. Very friendly. Couldn’t ask for better service. Thank you!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 317 | — |
| Battery service | 81 | — |
| Car lockouts | 37 | — |
| Tire change | 36 | — |
| Special vehicle towing | 30 | — |
| Local hauling | 9 | — |
| Battery | 5 | — |
| Fuel delivery | 2 | — |
