How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCOREWest Town Auto Repair
Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 5.0★ from 162 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
Reviews for your job
Customers hired West Town Auto Repair for 8 kinds of job.
West Town Auto Repair for brakes
Clear ✕All 9 Google reviews tagged “Brakes”
Very honest and upfront, and clearly explained every item on the estimate and answered any questions. Changed my brake pads, rotors, and front tires very quickly. Very reasonable pricing, overall a fantastic experience!
I came in for a brake pad replacement and the service was fast and efficient. Fair pricing for the area and my brakes feel much smoother now. Highly recommend!
Very nice and super quick. They’re awesome here with very fair prices! Firestone quoted us $880 for rotors and brake pads, they did it for $470 with oil change!
If you’re looking for quality work and a team that actually cares about your safety, look no further. Just got my brakes serviced here and I’m beyond impressed with the results. Super quick, reliable, and friendly service.
I was having issues with my brakes. They were replaced during Covid when parts were difficult to get so the other shop did the best they could. I wasn't happy with the work. They always made noise and screeched, I decided to try West Town Auto Repair to have it all replaced. He found my drive belt had tears, which…
Found West Town auto online after seeing many good reviews. Brought my car in after needing brake pads and rotors done bad and they were quick to get me in and car was done ahead of time promised. Pricing was fair, reasonable, and competitive. Highly recommend checking these guys out if in the area and I’ll definitely be back!
Great service, fair estimate a pleasure to do business with.
This was easily the best auto repair service I’ve ever received. The owner, Gunnar, is incredibly respectful, knowledgeable, and patient. He took the time to carefully explain—and actually show me—the issues with my car. I needed some last-minute maintenance before a long road trip, and he provided a free diagnostic…
I had noise on my car’s breaks, I stop by newly open mechanic shop around west town. Guner repaired all breaks and done alignment. He explained every potential issues my car might have in future.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 19 | — |
| Auto body & trim repair | 17 | — |
| General repairs & maintenance | 14 | — |
| Oil change | 14 | — |
| Air & cabin filter replacement | 10 | — |
| Auto battery replacement | 9 | — |
| Brakes | 9 | — |
| Transmission | 7 | — |
