How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCOREWest Town Auto Repair
Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 5.0★ from 162 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
Reviews for your job
Customers hired West Town Auto Repair for 8 kinds of job.
West Town Auto Repair for general repairs & maintenance
Clear ✕All 14 Google reviews tagged “General repairs & maintenance”
By far the best experience I’ve ever had at a mechanic. They were super kind and communicative and worked with me to fix my trunk. They replaced the struts and hinges and explained the whole process. They also allowed me to bring in parts I already had to keep the cost lower. I will definitely be coming back if I…
West Town Auto is great! I had my car diagnosed at another shop, then I called a few shops to look for estimates, including West Town. My car needed various engine pipes to be replaced. Gunner worked with me over the phone to give me a rough price range based on the parts list, then gave me a concrete price after…
I got so lucky finding these guys! I was buying a new battery from autozone, and there was something so wrong with it they couldn’t change it for me. The owner of this job happened to walk by during the misfortune, and told me to swing by his shop and that they could fit me in (despite already being very busy).…
Four visits in, and West Town Auto Repair continues to impress. Honest service, competitive pricing, and top-notch work every single time. Finding a trustworthy local mechanic isn't easy, but I feel so fortunate to have found such a reliable neighborhood shop. Highly recommend this local gem!
I could not recommend West Town Auto Repair enough. I called early in the morning and Guner told me that I could bring it in anytime. Once I got my car there he prioritized looking at it and called within an hour to give me an estimate for repairs. He gave me two estimates, one for a brand new part and one for a…
These guys really worked hard to get my car right. The first time through it was not working properly and took it back and they resolved the problem within a matter of hours with no additional charge. I was a little skeptical at first but they stood by their commitment to take care of me and therefore I would recommend.
I was having issues with my brakes. They were replaced during Covid when parts were difficult to get so the other shop did the best they could. I wasn't happy with the work. They always made noise and screeched, I decided to try West Town Auto Repair to have it all replaced. He found my drive belt had tears, which…
I have been serviced by Guner, he is so professional and know the problem right away! I highly recommend the shop and Guner!
West Town Auto Repair is hands down the best best shop I’ve been to. They were kind, honest, and fair. They worked so fast and had amazing communication throughout the process. As a young woman who lives away from home, this is a shop that gives me the confidence to take my car to be looked at without the help of my…
First time coming here and will definitely be back for any future car needs! Everyone was so nice, helpful and fair. Also very quick turnaround. Would definitely recommend!
I had a great experience with West Town Auto Repair. The service was excellent and completed in a timely manner. Pricing was fair, and I really appreciated how everything was clearly explained to me beforehand. He walked me through the needed repairs and associated costs, which made the whole process easy and…
This was easily the best auto repair service I’ve ever received. The owner, Gunnar, is incredibly respectful, knowledgeable, and patient. He took the time to carefully explain—and actually show me—the issues with my car. I needed some last-minute maintenance before a long road trip, and he provided a free diagnostic…
Guner was great to work with, very communicative, transparent on the issues with my car and good prices. Looking forward to bringing my business back!
We had a screw that was impossible to remove from the back of the car in order to change the license plate and West Town Auto Repair helped us out so quickly!!! Super nice and professional. We’ll definitely be back if we have car issues :-)
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 19 | — |
| Auto body & trim repair | 17 | — |
| General repairs & maintenance | 14 | — |
| Oil change | 14 | — |
| Air & cabin filter replacement | 10 | — |
| Auto battery replacement | 9 | — |
| Brakes | 9 | — |
| Transmission | 7 | — |
