Google reviewers rate West Wind Automotive five stars based on 456 reviews, highlighting fast turnaround times and clear communication throughout the repair process. Customers frequently mention fair pricing that matches initial estimates, thorough bodywork on vehicles ranging from sedans to SUVs, and helpful staff who assist with insurance claims. The shop also provides complimentary car cleaning and addresses minor unrelated issues found during inspections, resulting in high customer satisfaction and repeat business.
Google rating: 5.0 out of 5 from 456 reviews (98% five-star).
Reviews on this page: 456 Google reviews (327 with written comments, 13 with photos).
Owner responses: the business replied to 1% of reviews.
Most recent review: October 25, 2026.
Service: Auto Repair Shop serving San Francisco, California.
Data from Google, last updated November 2, 2026.
Star ratings
456 Google reviews we collected
5.0of 5
5 stars44998%
4 stars51%
3 stars20%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 327 written reviews
99%praise
Praise56599%
Complaints81%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results15026%
Staff & attitude12923%
Would recommend9216%
Speed & response8415%
Communication499%
Price & value448%
Honesty & trust254%
What customers talk about
We read 327 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Ive came here a few times and each time they do an amazing job!”
“I had a small accident and damaged the front side of my car.”
“The staff are friendly Including Shannon at the front desk and overall I had a great experience.”
“…rew went above and beyond with the work and the customer service 👏 I highly recommend anyone who needs auto body work to look no further than West Wi…”
“Can't recommend more highly!”
“My bodywork was done super quick, in about half the time they estimated.”
“Tony and his team went above and beyond in communicating with me and turning a bumper paint-job around quickly.”
“I phoned in last week asking for an estimate for repair work on my car and spoke with Tony, who asked me to send him some pictures and gave me a fair estimate.”
“And honestly, I couldn't be happier with that decision.”
People customers mention
Shannon41 reviews
Tony37 reviews
Westwind7 reviews
Nissim4 reviews
Luis4 reviews
Body3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Your car ending up in a body shop is never fun but West Wind makes it virtually painless!
One of the best service experiences I've received anywhere.
My bodywork was done super quick, in about half the time they estimated. When I picked up my car they had cleaned it inside and out. What a nice perk.
I'll use WWA for anything moving forward in the future. Excellent service and work done.
Services: Painting, Body & Trim
A
Amanda Haas8 reviewsiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
I was so impressed with Tony and his team at West Wind! His body work was impeccable and he finished faster than he had committed. Plus he made the entire car look better. I’ll go back to him every time I need body work.
Price assessment: Great price
Services: Body & Trim
J
Jennifer Corona Zamora1 reviewiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
My 2016 Camry was hit and had damage to the mirror. It was also pretty beat up from years of driving/wear and tear. Got the mirror replaced and a full detail done along with some bodywork. They did an amazing job and gave me a great price. Highly recommend West Wind Automotive!
Price assessment: Great price
Services: Body & Trim
B
Benjamin M7 reviewsiTotal number of Google reviews Benjamin has written across all businesses on Google Maps, not just this one.
A lot of reviews mention Tony for good reason. Incredibly fast yet detailed and professional. Some kindness that we desperately needed in a moment of need. Thank you team!
S
S ULocal Guide · 14 reviewsiTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
These folks are so wonderful. My car got hit and run, and they were able to help turn a very stressful experience into something that was easy, extremely quick turnaround, and even fixed a few other unrelated problems that they just happened to notice. Cant reccommend them enough!
Price assessment: Great price
Services: Body & Trim
T
Tucker WielandLocal Guide · 52 reviewsiTotal number of Google reviews Tucker has written across all businesses on Google Maps, not just this one.
I did a number on the right rear panel of my 5-day-old car and took it to Tony and the team at West Wind Automotive. They were amazing!
I got an estimate within 15 minutes of showing up and booked an appointment for the following week. By the time I got back from my trip, they had the car looking good as new. You can’t even tell there was damage.
The cost was exactly what they quoted, no surprises. Tony, Steve, Shannon, and the whole crew were great, and the work was true craftsmanship. This is my shop for as long as I’m in SF.
Price assessment: Great price
Services: Painting, Body & Trim
R
Rob Werner10 reviewsiTotal number of Google reviews Rob has written across all businesses on Google Maps, not just this one.
I couldn't offer a higher recommendation for Tony and his team at West Wind. I feel like especially with car service, customer service is so important. Tony and his team went above and beyond in communicating with me and turning a bumper paint-job around quickly.
I will go back for any issues I ever have with my car after this one experience.
Services: Painting
R
Richie Goulazian6 reviewsiTotal number of Google reviews Richie has written across all businesses on Google Maps, not just this one.
Absolutely superb service and work done by Shannon and Tony and the rest of the team. Very clear communication and what needs to be done with zero BS. They even straightened out my insurance company as they were trying to cowbell me and give me the run around. Hopefully I dont need them again but if something happens, thos is where im going...
