Westchester Veterinary Center and Cat Clinic at a glance
Google reviewers rate Westchester Veterinary Center 4.6 out of 5 based on 460 reviews, with the owner responding to 60% of feedback. Clients frequently praise the staff’s kindness, clear communication of treatment options, and efficient appointment scheduling. Positive experiences often highlight thorough examinations and reasonable pricing compared to other local clinics. However, some low-star reviews cite concerns about high lab test costs, instances of long wait times, and perceived unprofessionalism regarding record-keeping or exam thoroughness.
Google rating: 4.6 out of 5 from 460 reviews (85% five-star).
Reviews on this page: 460 Google reviews (359 with written comments, 32 with photos).
Owner responses: the business replied to 60% of reviews.
Most recent review: October 9, 2026.
Service: Veterinary Dentist serving Los Angeles, California.
Data from Google, last updated November 11, 2026.
Star ratings
460 Google reviews we collected
4.6of 5
5 stars38985%
4 stars215%
3 stars61%
2 stars123%
1 star327%
Praise vs complaints
Phrases our text analysis found in 359 written reviews
92%praise
Praise49692%
Complaints468%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude20337%
Quality & results8816%
Speed & response6011%
Communication5911%
Would recommend5410%
Price & value407%
Honesty & trust387%
What customers talk about
We read 359 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We just had a great consultation with Dr Krieger regarding my dog’s current issues, which we found very helpful to our situation, and for which we are grateful.”
““Brandy”, the office manager, was so incredibly rude on the phone with me — when I asked why certain things weren’t done.”
“She was able to provide exceptional service with such excellent fashion that it changed our minds, which is so hard to do.”
“Original: I share this terrible experience hoping other pet owners don't deal with this awful vet.”
“I saw the great reviews for Westchester Vet Clinic , called and got an appt the next day.”
“UPDATE: It took weeks of following for each of my 3 dogs to get their medical records.”
“Very kind and caring staff explained step by step during visit for sick kitty.”
“I highly recommend Westchester Veterinary Center and Cat Clinic.”
“They are 10/10, and I truly believe Anna is the reason my dog is alive today.”
“Prices are very reasonable compared to other veterinarian clinics that I looked into”
“Massively upsold and overcharged.”
“This helped build trust and made the visit feel stress-free.”
“Don't be fooled by Katie the managers English accent If that's even real these people are liars and they will defame your character.”
People customers mention
Benjamin48 reviews
Krieger32 reviews
Yoo24 reviews
Sunni7 reviews
Brandi6 reviews
Desiree6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I brought in my son’s cat because, she hasn’t eaten in 3 days. Of course the lab test fee’s are exuberant like most Veterinary Clinics these days. I don’t understand why they charge so much money . It feels like exploitation. It’s hurtful and disappointing.
Price assessment: Overpriced
Services: Service not listed
Response from the owner · a month ago
Thank you for sharing your feedback. We understand how stressful and concerning it can be when a beloved pet is not feeling well. Please give us a call and ask to speak to management; we would be happy to partner with you to come up with a care plan that better fits your needs.
Marsha Wietecha3 reviewsiTotal number of Google reviews Marsha has written across all businesses on Google Maps, not just this one.
I highly recommend Westchester Veterinary Center and Cat Clinic. I take my cat there. Everyone that works there from the front desk staff to the medical support are wonderful.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · a year ago
Thank you, Marsha! We're thrilled to hear that Miss Kitty receives exceptional care here. Our team is dedicated to providing the highest quality care for all our furry patients. We look forward to continuing to serve you and Miss Kitty.
The Team at Westchester Veterinary Center
TOM K4 reviewsiTotal number of Google reviews TOM has written across all businesses on Google Maps, not just this one.
We have had good experiences with Dr Benjamin and Dr Krieger. We just had a great consultation with Dr Krieger regarding my dog’s current issues, which we found very helpful to our situation, and for which we are grateful.
Price assessment: Reasonable price
Response from the owner · a month ago
We are so happy to hear you've found care for your pet helpful at our clinic!
Mary HoranLocal Guide · 16 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Jennifer was amazing ! She made it super easy for my baby to feel safe and calm . Shes usually scared of other people but she warmed up to Jennifer so easily and it was so comforting to see someone care for my dog in a way I haven’t seen others do ! Best service ever !!
Price assessment: Great price
Services: Large animals
Response from the owner · a month ago
Thank you so much! We are so pleased to hear that we were able to help and look forward to seeing you both again soon
Denise Rees7 reviewsiTotal number of Google reviews Denise has written across all businesses on Google Maps, not just this one.
