Experts Reviews · Company report
Western Edge Auto Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%89+21.6Value 14%95+13.4Replies to reviews 7%14+1Craft & service penalty95−0.5Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Western Edge Auto Center

Palmdale, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #193Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.8★ from 456 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Western Edge Auto Center is better than 90% of auto repair shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Western Edge Auto Center is better than 89% of auto repair shops.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Western Edge Auto Center is better than 95% of auto repair shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Western Edge Auto Center is better than 95% of auto repair shops.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Western Edge Auto Center is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Western Edge Auto Center is better than 14% of auto repair shops.F
14

Reviews for your job

Customers hired Western Edge Auto Center for 8 kinds of job.

Western Edge Auto Center for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#45 / 245
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 45 Google reviews tagged “Oil change” · showing 20

Kenny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Best service friendly I would recommend them any day Western edge good stuff

Reasonable priceTiresVehicle InspectionWheel alignment
Salvador7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I’m very satisfied with the work that’s been done to all of my vehicles. I like that they email me a health inspection report of my vehicle so I know what I need to take care of urgently or what can wait. It seems I’m always setting up appointments last minute and they have always been very accommodating and that’s very appreciated.

Reasonable priceGeneral repairs & maintenanceTire rotationsVehicle Inspection
Saul7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had a great experience with them. They diagnosed and fixed my halfshaft issue. They also did a full vehicle inspection and found some brake and rotor issues I had overlooked. They were honest and upfront with the necessary issues that needed immediate attention.

Steering & suspension repairVehicle InspectionBrakes
Carlo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

For the last five years yes I said 5 western edge has taken extremely good care of me and my vehicle I thank the entire team for all you have done I appreciate you I acknowledge you I thank you 🫶✌️🫶✌️

Great priceSteering & suspension repairAuto maintenanceOil change
Dawn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service! Highly recommended!

BatteryOil change
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

So caring and always eager to accommodate their clients.What could be stressful is peace of mind!!Thanks family!!

Great priceElectrical repairSteering & suspension repairAuto water leak repair
Erik7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great place and really great people. One of the last joints around that still feels like the “old Antelope Valley”- meaning they grew up here, they remember your name, they love America, they are honest, they do great work, and they exude that ‘small town’ manner that used to be so prevalent in our community. This…

Reasonable priceTiresAuto water leak repairGeneral repairs & maintenance
Adrian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They repaired my vehicle in two day and the best part they lent me a car while mine was fix,fair price…..

Reasonable priceAuto engine tuningEngine repairOil change
Scott13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

After several years living in the A.V., Western Edge remains my go to for my automotive service needs. They worked on my Jeep this time around and after discovering a possible concern they asked to hold my vehicle overnight as they wanted their senior mechanic to have a look at it the following day since he was off…

Great priceOil changeService not listed
Jose1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had recently made an appointment through them for an oil change and tire rotation. I needed a ride to work and they were able to take me while I waited for my car to be ready. They were fantastic, awesome prices for the service provided, will definitely be checking them out for all future maintenance work needed.

Great priceTire rotationsVehicle InspectionOil change
CHRISTINE4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Had an extremely wonderful experience with Western edge They go up and beyond to make a customer happy. I will recommend them to anybody that needs work done on their vehicle. Friendly atmosphere their vehicle inspections is top-notch. I will be returning for future work needed on my vehicle highly recommend it five…

Great priceBrakesOil change
KarenLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Always 💯 percent satisfied and very happy with service at Western Edge . Absolutely the best auto repair shop in the Antelope Valley, with excellent, friendly staff that goes above and beyond. They stand behind their work and we would never go anywhere else. I highly recommend them . I have been going there for…

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceVehicle Inspection
ElizabethLocal Guide · 117 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I love that they do a diagnostic, so you know what needs done. The staff is friendly and will keep you updated as they need. They even can help you decide what is NOW, and what is "OK, maybe later." I've taken all my over the road vehicles, yes, even my horse trailer to WEAC and been completely satisfied with the…

Great priceElectrical repairAir & cabin filter replacementTires
Jimmy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Brought my wife's Chevy Traverse in for maintenance. Had them do a full inspection which was very comprehensive with detailed information and photographs. I had them do some needed work on both front and rear brakes, flush out steering lines, brake lines, injector cleaning, change oil and change cabin filter.…

Reasonable priceAir & cabin filter replacementBrakesOil change
Michele4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Thank you for such a great job.

Great priceOil change
Kenneth9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had an A/C issue and I had an idea of what was wrong. They listened to my concerns and then investigated the entire vehicle very thoroughly. I was then sent a report of additional items of concern that were found above and beyond my A/C issue. There was no hard sell and only recommendations of services needed but…

Air & cabin filter replacementAuto A/C rechargeAuto brake repair
Andres2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thank you Western edge Auto Center team! You guys rock , I appreciate everything you guys did to come to a resolution to my vehicle needs . God bless your business.

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticAuto maintenance
LisaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Overall an amazing company, and employees. Melissa and staff went above, and beyond to help us!

Great priceAuto brake repairBrakesOil change
jovanny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My experience here was 5 star rating. From the first day I walked in to day I received my old ford ranger back! Running, and feeling better than ever. I’m happy to have her back on the road and it’s all thanks to the team at Western Edge. The moment I walked in, I felt the feeling of “I came to right place”. An…

Reasonable priceGeneral repairs & maintenanceSteering & suspension replacementVehicle Inspection
SandraLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have taken both of my cars and my daughter's car to Western Edge Auto Center for maintenance work, minor repairs and very complicated repairs. When I leave the shop I feel confident the job was well done on the car. The staff is friendly, professional, caring and honest. I love the fact they send me a copy of the…

Air & cabin filter replacementBatteryGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism

Show more oil change reviews (25 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 58%Overpriced 3%Not sure 3%

Jobs customers hired them for

Compare with