Google reviewers rate Western States Home Inspections five stars based on 481 reviews, with the owner responding to all feedback. Customers frequently cite thorough inspections, detailed reports with photos and videos, and clear communication regarding findings. The company handles pre-purchase, new construction, and follow-up inspections, often helping clients address issues with builders. A few lower-rated reviews mention missed defects such as broken trusses or water leaks, though the majority praise the team's professionalism and punctuality.
Google rating: 5.0 out of 5 from 481 reviews (99% five-star).
Reviews on this page: 481 Google reviews (405 with written comments, 9 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 7, 2026.
Service: Home Inspector serving Mesa, Arizona.
Data from Google, last updated November 9, 2026.
Star ratings
481 Google reviews we collected
5.0of 5
5 stars47699%
4 stars10%
3 stars31%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 405 written reviews
100%praise
Praise912100%
Complaints30%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results26229%
Staff & attitude20222%
Would recommend16618%
Communication12814%
Speed & response9010%
Honesty & trust445%
Price & value233%
What customers talk about
We read 405 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Team was wonderful, thorough and explained everything wonderfully!”
“Great communication and the report were spot on and helpful in our closing.”
“I recommend for anyone in the area to use their services.”
“I cannot recommend Western States Home Inspections enough!”
“Appreciate the ease in scheduling and communication with the team.”
“…ssues that I passed to my builder — things that the builder can more efficiently (both in time and $$) address now before walls are put up.…”
“If you’re looking for a knowledgeable, thorough, and reliable home inspector, I would absolutely recommend them!”
“WSHI was extremely professional and worth every penny.”
People customers mention
Andy71 reviews
Andrew20 reviews
Jakob14 reviews
Jacob12 reviews
Jandura6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Team was wonderful, thorough and explained everything wonderfully! Happy to have a peace of mind inspection going into our 1 year builder inspection!
Price assessment: Reasonable price
Services: 11th month warranty inspections
Response from the owner · a day ago
Jennifer, it’s great to hear the team explained everything clearly and conducted a thorough inspection. Knowing you feel confident heading into your one year builder inspection is wonderful. We appreciate your trust and are ready to assist again if anything comes up.
S
Steve Little13 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Andy did a great job on the inspection for a property we are in the process of purchasing. He was very thorough and identified areas of concern to be able to address those with the seller.
Price assessment: Reasonable price
Services: Rental property inspections
Response from the owner · 2 days ago
Steve, we appreciate you taking the time to leave this feedback. We're glad Andy's thorough inspection identified items you can address with the seller. It means a lot that our work supported your purchase process. We appreciate your trust and are ready to assist further if needed.
H
Heather ChapmanLocal Guide · 14 reviewsiTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
We used Western States Homes for our initial move-in as well as our 11 month follow up. Appreciate the ease in scheduling and communication with the team. They document everything in detail with images and videos and make it easy to hand off the list of problems to the builder. I recommend for anyone in the area to use their services.
Price assessment: Reasonable price
Services: Manufactured home inspections, New construction inspections, 11th month warranty inspections
Response from the owner · 3 days ago
Heather, thank you for taking the time to share your experience and for recommending us. We’re pleased our scheduling, communication, and detailed photos and videos made the process easier and supported the builder handoff. We appreciate your trust for both the initial move-in and the 11 month follow up, and we look forward to helping others in the area.
B
Bill5 reviewsiTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
They are very thorough show detailed work that was done with videos. Well done.
Price assessment: Reasonable price
Services: Pre-listing inspections
Response from the owner · 6 days ago
Bill, thank you for the five-star review. We’re glad the videos and detailed documentation made the work easy to follow. We appreciate you recognizing our thorough approach and are pleased it met your expectations. We look forward to helping you again.
B
Bill StraitLocal Guide · 25 reviewsiTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
The team did an exceptional inspection job at the home we're selling that we used them for the home we're buying. Great communication and the report were spot on and helpful in our closing.
Response from the owner · a week ago
Bill, we’re grateful you chose us again and pleased our inspection and report helped during your closing. Thank you for noting our communication, it means a lot to the team.
C
Culicidae Whisperer2 reviewsiTotal number of Google reviews Culicidae has written across all businesses on Google Maps, not just this one.
Thank you so much, Andy, for your thorough and very thoughtful service. I particularly appreciate that you took the time to walk me through what you were looking for during the inspection, what you found and what steps to consider next. Working with you and your team gave me confidence to proceed with subsequent steps of the home buying process.
p.s. thanks too for helping us sort out the CubiCasa un/syndication
Response from the owner · 2 weeks ago
We appreciate your thoughtful review, Culicidae Whisperer. We're glad Andy and the team clarified the inspection findings and next steps and that our help made the home buying process feel more confident. Thank you for mentioning the CubiCasa un/syndication assistance - we were happy to help.
D
Debbie smith-hughesLocal Guide · 10 reviewsiTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐
I highly recommend this home inspection company! Andy & Jacob did an incredibly thorough job and was very informative throughout the entire inspection. They took the time to explain his findings, answer questions, and make sure everything was clearly understood. Their attention to detail and professionalism really stood out. If you’re looking for a knowledgeable, thorough, and reliable home inspector, I would absolutely recommend them!
⭐⭐⭐⭐
Response from the owner · 2 weeks ago
Anita, thank you! We think the walk-through is where a pre-listing inspection really pays off. Reading a report is one thing; seeing it in person and asking questions on the spot is another. Best of luck with the sale!
J
Jari suyapa Rubio maldonado6 reviewsiTotal number of Google reviews Jari has written across all businesses on Google Maps, not just this one.
Andy was amazing ! They really take their time going through everything. I really recommend them
Response from the owner · 2 weeks ago
Jari, thank you for the kind review. We are glad Andy and the team took the time to go over everything thoroughly. Your recommendation means a lot and helps others know what to expect. We look forward to helping you again.
B
Bruce McClanahan8 reviewsiTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
Excellent service, very pleased with everything they did.
Price assessment: Reasonable price
Services: Sewer line scope
Response from the owner · 2 weeks ago
Bruce, we appreciate your excellent review. We are thrilled to hear you were very pleased with everything we did. Hearing that makes our team proud and motivates us to keep delivering high quality service. We look forward to the opportunity to assist you again.
T
T FigueroaLocal Guide · 16 reviewsiTotal number of Google reviews T has written across all businesses on Google Maps, not just this one.
First time new home buyer and had Andy and his partner inspector review the house before drywall and stucco installation. They helped identify issues that I passed to my builder — things that the builder can more efficiently (both in time and $$) address now before walls are put up. I also appreciate the after inspection conversation where the inspectors spoke in terms that I could understand. I will be using them again for the final walk through inspection before move in and the 11 month warranty inspection.
Services: New construction inspections
Response from the owner · 3 weeks ago
We appreciate you sharing your experience, T Figueroa. We're glad the pre-drywall inspection helped you spot items your builder can address more efficiently and that our findings were explained in plain language. Thank you for choosing us again for the final walkthrough and the 11 month warranty inspection. We look forward to assisting you at those stages.
